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Head-to-head · EMS Software

ZOLL emsCharts vs Resgrid

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score ZOLL emsCharts #3 in EMS Software 8.9/10 Pricing on request ✓ 5 of 6 features Visit ZOLL emsCharts
Resgrid #5 in EMS Software 8.5/10 Free plan Free plan✓ 0 of 6 features Visit Resgrid

ZOLL emsCharts leads on 0 checks, Resgrid on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZOLL emsCharts · 8.9/10
  • Free planonly Resgrid
  • Most featuresZOLL emsCharts · 5 of 6

ZOLL emsCharts scores higher on our rubric for ems software: 8.9 against 8.5 out of 10; our editors rank them #3 and #5.

ZOLL emsCharts is the better fit for EMS teams prioritizing compliant ePCR and billing. Resgrid is the better fit for budget-conscious agencies needing dispatch and tracking.

  • ZOLL emsCharts fits best

    EMS teams prioritizing compliant ePCR and billing

  • Resgrid fits best

    Budget-conscious agencies needing dispatch and tracking

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Side by side

Feature ZOLL emsCharts 8.9/10 Visit ↗ Resgrid 8.5/10 Visit ↗
At a glance
Editor score 8.9 8.5
Ranking #3 in EMS Software #5 in EMS Software
Best for EMS teams prioritizing compliant ePCR and billing Budget-conscious agencies needing dispatch and tracking
Pricing model Paid Free plan + paid
Starting price Pricing on request —
Free plan Not checked yet ✓ (best)
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Self-hosted, Desktop, Mobile
Platforms Web Web, Windows, macOS, Linux, iOS, Android
Support Email, Phone, Community, Docs Email, Tickets, Docs
Compliance HIPAA ISO 27001, GDPR, SSO/SAML, 2FA
Integrations 7 integrations 16 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features ZOLL emsCharts 5/6 · Resgrid 0/6
Electronic patient reports ✓ (best) Not checked yet
Dispatch integration ✓ (best) Not checked yet
Crew scheduling ✓ (best) Not checked yet
Billing and claims ✓ (best) Not checked yet
Fleet or unit tracking Not checked yet Not checked yet
Offline mobile access ✓ (best) Not checked yet
Specs
Deployment Cloud Not checked yet
Our review
Pros
  • Creates ePCRs and imports CAD dispatch data into patient records.
  • Supports QA review, audit trails, reporting and billing-data exports.
  • Offers offline charting plus NEMSIS, state and hospital data exchange.
  • Free hosted dispatch and organization management plan
  • Real-time GPS tracking with mapping, routing, and geocoding
  • Broad communications, workflow automation, and deployment options
Cons
  • No verified fleet-tracking capability is described.
  • Pricing requires contacting sales rather than choosing a self-serve plan.
  • The homepage currently redirects to a ZOLL login.
  • The Free tier is limited to North American customers
  • ePCR and billing workflows are outside its verified feature set
  • The Free plan centers on hosted dispatch and organization management
Our verdict

ZOLL emsCharts is a cloud-based EMS documentation and management system for clinicians, first responders and emergency-care organizations. Its core purpose is electronic patient-care reporting, with linked workflows for dispatch data,…

Read the review →

Resgrid is an open-source dispatch and operations platform for first responders, dispatchers, departments, and related businesses. It combines computer-aided dispatch with call lifecycle management, personnel and unit records, fleet…

Read the review →
  1. ZOLL emsChartsEMS Software 8.9Pricing on request
  2. ResgridEMS Software 8.5Free plan

Strengths and trade-offs

  • ZOLL emsCharts — where it wins

    • Creates ePCRs and imports CAD dispatch data into patient records.
    • Supports QA review, audit trails, reporting and billing-data exports.
    • Offers offline charting plus NEMSIS, state and hospital data exchange.

    Where it doesn't

    • No verified fleet-tracking capability is described.
    • Pricing requires contacting sales rather than choosing a self-serve plan.
    • The homepage currently redirects to a ZOLL login.

  • Resgrid — where it wins

    • Free hosted dispatch and organization management plan
    • Real-time GPS tracking with mapping, routing, and geocoding
    • Broad communications, workflow automation, and deployment options

    Where it doesn't

    • The Free tier is limited to North American customers
    • ePCR and billing workflows are outside its verified feature set
    • The Free plan centers on hosted dispatch and organization management

More comparisons

All EMS software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update