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Head-to-head · Reference Check Software

Refapp vs RefNow

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Refapp #4 in Reference Check Software 7.4/10 Pricing on request · 14-day trial ✓ 5 of 5 features Visit Refapp
RefNow #8 in Reference Check Software 7.1/10 14-day trial ✓ 5 of 5 features Visit RefNow

Refapp leads on 0 checks, RefNow on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreRefapp · 7.4/10

Refapp scores higher on our rubric for reference check software: 7.4 against 7.1 out of 10; our editors rank them #4 and #8.

Refapp is the better fit for recruiters using a broad ATS ecosystem. RefNow is the better fit for teams needing reference checks plus compliance checks.

  • Refapp fits best

    Recruiters using a broad ATS ecosystem

  • RefNow fits best

    Teams needing reference checks plus compliance checks

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Refapp 7.4/10 Visit ↗ RefNow 7.1/10 Visit ↗
At a glance
Editor score 7.4 7.1
Ranking #4 in Reference Check Software #8 in Reference Check Software
Best for Recruiters using a broad ATS ecosystem Teams needing reference checks plus compliance checks
Pricing model Paid Free plan + paid
Starting price Not published Not published
Free plan — Not published
Free trial — —
Free trial length 14 days · no card needed 14 days · no card needed
Deployment Cloud Cloud
Platforms Web Web
Support Email, Phone, Docs Email, Phone, Tickets, Docs
Compliance GDPR, SSO/SAML, 2FA GDPR, SSO/SAML
Integrations 20+ integrations 65+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Refapp 5/5 · RefNow 5/5
Automated reminders ✓ ✓
Custom questionnaires ✓ ✓
ATS integrations ✓ ✓
Reporting dashboard ✓ ✓
API access ✓ ✓
Specs
Reference channels Mixed Mixed
Our review
Pros
  • 15 named ATS integrations, including Greenhouse and Workday
  • Email, SMS, automated reminders, and reference calls
  • Benchmarking, fraud detection, permissions, and structured reports
  • Automated reminders, questionnaires, tracking, and audit trails
  • Fraud detection, verification, and downloadable PDF reports
  • HR, ATS, applicant-tracking, and Okta integrations
Cons
  • Paid pricing is usage-based and quote-led
  • No free plan is listed
  • Web-only platform
  • Access is limited to a web-based platform
  • Credit-based product plans may require planning around usage
  • Broader HR workflows depend on integrations and connected systems
Our verdict

Refapp is a cloud-based reference-checking platform for recruiters, staffing firms, public-sector organizations, and enterprise hiring teams. Checks can be launched from Refapp or an applicant tracking system, with responses collected…

Read the review →

RefNow is a web-based reference-checking platform for HR teams, recruiters, and employers. It automates reference requests, reminders, questionnaire-based collection, fraud detection, reporting, and audit trails. References can be…

Read the review →
  1. RefappReference Check Software 7.4Pricing on request · 14-day trial
  2. RefNowReference Check Software 7.114-day trial

Strengths and trade-offs

  • Refapp — where it wins

    • 15 named ATS integrations, including Greenhouse and Workday
    • Email, SMS, automated reminders, and reference calls
    • Benchmarking, fraud detection, permissions, and structured reports

    Where it doesn't

    • Paid pricing is usage-based and quote-led
    • No free plan is listed
    • Web-only platform
  • RefNow — where it wins

    • Automated reminders, questionnaires, tracking, and audit trails
    • Fraud detection, verification, and downloadable PDF reports
    • HR, ATS, applicant-tracking, and Okta integrations

    Where it doesn't

    • Access is limited to a web-based platform
    • Credit-based product plans may require planning around usage
    • Broader HR workflows depend on integrations and connected systems
  • Refapp7.4/10 · Pricing on request · 14-day trial

    A broad reference-checking platform for ATS-connected recruiting teams.

    Visit RefappFull verdict →
  • RefNow7.1/10 · 14-day trial

    RefNow combines automated references, compliance checks, reporting, and HR integrations.

    Visit RefNowFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update