Qualtrics vs Verint Experience Management

Qualtrics9.4Visit Verint Experience Management9.1Visit

Higher score Qualtrics #1 in Experience Management Software 9.4/10 Free plan · 30-day trial Free planFree trial✓ 0 of 2 features Visit Qualtrics

vs

Verint Experience Management #3 in Experience Management Software 9.1/10 Pricing on request ✓ 1 of 2 features Visit Verint

• Qualtrics fits best

  Enterprise-grade research and experience programs

• Verint Experience Management fits best

  Enterprise multi-experience feedback operations

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Side by side

Feature	Qualtrics 9.4/10 Visit ↗	Verint Experience Management 9.1/10 Visit ↗
At a glance
Editor score	9.4	9.1
Ranking	#1 in Experience Management Software	#3 in Experience Management Software
Best for	Enterprise-grade research and experience programs	Enterprise multi-experience feedback operations
Pricing model	Free plan + paid	Paid
Starting price	$420/mo	Pricing on request
Free plan	✓ (best)	Not checked yet
Free trial	30 days	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Tickets, Community, Docs · 24/7	Email, Phone
Compliance	SOC 2, ISO 27001, SSO/SAML, 2FA	SOC 2, GDPR, HIPAA, PCI DSS
Integrations	17 integrations	500+ integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features Qualtrics 0/2 · Verint Experience Management 1/2
Text analytics	Not checked yet	✓ (best)
Action workflows	Not checked yet	Not checked yet
Specs
Experience domains	Not checked yet	Not checked yet
Feedback channels	Not checked yet	omnichannel
Deployment	Not checked yet	Not checked yet
Listed integrations	Not checked yet	Not checked yet
Our review
Pros	Advanced survey logic, analysis, dashboards, and multimedia insights Online respondent panels with demographic targeting and quotas REST API plus integrations across CRM, analytics, and collaboration tools	Collects feedback across surveys, web, mobile, social, voice, text, SMS, and IVR Combines journey, text, voice-of-customer, digital behavior, and predictive AI analytics Supports closed-loop workflows with case management and 500 integration connectors
Cons	Free plan is limited to one user, three surveys, 30 questions, and 500 responses Strategic Research starts at $420 per month with annual billing Custom branding and styling are limited on the free account	Pricing requires contacting sales rather than selecting a published plan Cloud deployment only Support channels are limited to email and phone
Our verdict	Qualtrics is a cloud-based experience-management platform for customer, employee, product, brand, and market research. Its survey builder supports multiple question types, templates, skip and branch logic, and distribution through email,… Read the review →	Verint Experience Management is a cloud experience-management product for mid-market and enterprise organizations running customer or employee experience programs. It captures feedback from surveys, web, mobile, social, voice, text, SMS,… Read the review →

Strengths and trade-offs

• Qualtrics — where it wins

  • Advanced survey logic, analysis, dashboards, and multimedia insights
  • Online respondent panels with demographic targeting and quotas
  • REST API plus integrations across CRM, analytics, and collaboration tools

  Where it doesn't

  • Free plan is limited to one user, three surveys, 30 questions, and 500 responses
  • Strategic Research starts at $420 per month with annual billing
  • Custom branding and styling are limited on the free account

• Verint Experience Management — where it wins

  • Collects feedback across surveys, web, mobile, social, voice, text, SMS, and IVR
  • Combines journey, text, voice-of-customer, digital behavior, and predictive AI analytics
  • Supports closed-loop workflows with case management and 500 integration connectors

  Where it doesn't

  • Pricing requires contacting sales rather than selecting a published plan
  • Cloud deployment only
  • Support channels are limited to email and phone

• Qualtrics9.4/10 · Free plan · 30-day trial

  A broad research platform with free entry and advanced enterprise survey capabilities.

  Visit QualtricsFull verdict →
• Verint Experience Management9.1/10 · Pricing on request

  Enterprise teams get omnichannel feedback, analytics, and closed-loop action in one cloud product.

  Visit VerintFull verdict →