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Head-to-head · Search Analytics Software

Prefixbox Search Analytics vs Site Search 360

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Prefixbox Search Analytics #1 in Search Analytics Software 9.4/10 Free plan · 30-day trial Free planFree trial✓ 4 of 4 features Visit Prefixbox
Site Search 360 #11 in Search Analytics Software 7.9/10 Free plan Free plan✓ 4 of 4 features Try Site Search 360

Prefixbox Search Analytics leads on 0 checks, Site Search 360 on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scorePrefixbox Search Analytics · 9.4/10
  • Free planboth
  • Free trialonly Prefixbox Search Analytics

Prefixbox Search Analytics scores higher on our rubric for search analytics software: 9.4 against 7.9 out of 10; our editors rank them #1 and #11.

On data retention, Prefixbox Search Analytics gives you Over 12 months where Site Search 360 offers 3–12 months.

Prefixbox Search Analytics is the better fit for mature ecommerce search analytics teams. Site Search 360 is the better fit for small sites needing low-cost search analytics.

  • Prefixbox Search Analytics fits best

    Mature ecommerce search analytics teams

  • Site Search 360 fits best

    Small sites needing low-cost search analytics

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Side by side

Feature Prefixbox Search Analytics 9.4/10 Visit ↗ Site Search 360 7.9/10 Visit ↗
At a glance
Editor score 9.4 7.9
Ranking #1 in Search Analytics Software #11 in Search Analytics Software
Best for Mature ecommerce search analytics teams Small sites needing low-cost search analytics
Pricing model Free plan + paid Free plan + paid
Starting price €550/mo $9/mo
Free plan ✓ ✓
Free trial 30 days —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Live chat, Phone, Docs Email, Live chat, Community
Integrations 6 integrations 10 integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Prefixbox Search Analytics 4/4 · Site Search 360 4/4
Zero-result reporting ✓ ✓
Search conversion tracking ✓ ✓
Result click analytics ✓ ✓
Ecommerce search support ✓ ✓
Specs
Query volume Not checked yet 2000 queries/mo
Data retention Over 12 months 3–12 months
Our review
Pros
  • Tracks relevance, zero-result, click, cart, purchase, and revenue metrics
  • Reports autocomplete, filters, related searches, and merchandising activity
  • Supports Shopify, Salesforce B2C Commerce Cloud, BigCommerce, APIs, and GTM
  • Free plan includes sitemap indexing, dictionaries, and result management
  • Search analytics covers zero-result queries, clicks, and success tracking
  • Integrates with WordPress, Shopify, Magento, Zapier, and Make
Cons
  • Paid plans separate search, navigation, recommendation, and discovery capabilities
  • Managed pricing uses API-request ranges rather than one query limit
  • Focused on ecommerce search analytics rather than general product analytics
  • Advanced capabilities require higher-priced monthly plans
  • Data retention ranges from 3 to 12 months
  • Free plan includes Site Search 360 branding
Our verdict

Prefixbox Search Analytics helps ecommerce retailers understand how shoppers use site search and whether search activity leads to engagement, cart events, purchases, and revenue. Its reporting covers relevance metrics such as Search…

Read the review →

Site Search 360 is a hosted search platform for websites, web applications, and ecommerce stores. It combines semantic site search, autocomplete, faceted navigation, customizable results, content indexing, and search analytics. The…

Read the review →
  1. Prefixbox Search AnalyticsSearch Analytics Software 9.4Free plan · 30-day trial
  2. Site Search 360Search Analytics Software 7.9Free plan

Strengths and trade-offs

  • Prefixbox Search Analytics — where it wins

    • Tracks relevance, zero-result, click, cart, purchase, and revenue metrics
    • Reports autocomplete, filters, related searches, and merchandising activity
    • Supports Shopify, Salesforce B2C Commerce Cloud, BigCommerce, APIs, and GTM

    Where it doesn't

    • Paid plans separate search, navigation, recommendation, and discovery capabilities
    • Managed pricing uses API-request ranges rather than one query limit
    • Focused on ecommerce search analytics rather than general product analytics

  • Site Search 360 — where it wins

    • Free plan includes sitemap indexing, dictionaries, and result management
    • Search analytics covers zero-result queries, clicks, and success tracking
    • Integrates with WordPress, Shopify, Magento, Zapier, and Make

    Where it doesn't

    • Advanced capabilities require higher-priced monthly plans
    • Data retention ranges from 3 to 12 months
    • Free plan includes Site Search 360 branding

More comparisons

All search analytics software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update