PC Repair Tracker vs RepairShopCRM

PRPC Repair Tracker8.6Visit RepairShopCRM8.1Visit

Higher score PR PC Repair Tracker #5 in Computer Repair Shop Software 8.6/10 Paid ✓ 3 of 3 features Visit site

vs

RepairShopCRM #8 in Computer Repair Shop Software 8.1/10 Free plan Free plan✓ 3 of 3 features Visit RepairShopCRM

• PC Repair Tracker fits best

  Shops needing self-hosting and multi-store support

• RepairShopCRM fits best

  Budget-conscious shops wanting AI-assisted workflows

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Side by side

Feature	PRPC Repair Tracker 8.6/10 Visit ↗	RepairShopCRM 8.1/10 Visit ↗
At a glance
Editor score	8.6	8.1
Ranking	#5 in Computer Repair Shop Software	#8 in Computer Repair Shop Software
Best for	Shops needing self-hosting and multi-store support	Budget-conscious shops wanting AI-assisted workflows
Pricing model	Paid	Free plan + paid
Starting price	Not checked yet	—
Free plan	Not checked yet	✓ (best)
Free trial	—	—
Deployment	Cloud, Self-hosted, Browser extension	Cloud
Platforms	Web	Web
Integrations	16 integrations	2 integrations
Built for	Small business	Solo, Small business, Mid-market
Features PC Repair Tracker 3/3 · RepairShopCRM 3/3
Work order management	✓	✓
Point of sale	✓	✓
Inventory tracking	✓	✓
Specs
Customer communications	Email_and_sms	Email_and_sms
Mobile access	Browser	Browser
Locations supported	Not checked yet	Not checked yet
Our review
Pros	Tracks repair work orders, recurring jobs, and customer and asset records. Combines POS plugins with serial-number inventory and price tag printing. Offers mobile web access, timeclock reporting, and multi-store support.	Tracks repair tickets alongside customer and device histories Combines quotes, invoices, inventory and low-stock alerts AI assists with diagnostic notes, customer messages and quote descriptions
Cons	Built for small computer stores and repair shops, not a broad retail audience. SMS notifications depend on listed SMS providers. Requires shops to run it on their own web server when self-hosted.	Point of sale is available only on the Established plan Custom repair statuses and team management are limited to Established The product is web-based rather than a separate desktop application
Our verdict	PC Repair Tracker is a paid shop-management application for small computer stores and repair shops. Its repair workflow centers on work orders, with customer and asset records, recurring jobs, and a customer portal alongside point of sale… Read the review →	RepairShopCRM is a cloud-based, browser-accessible management system for computer, phone and device repair businesses. Its ticket tracking follows jobs from intake to collection, while customer records retain device histories and… Read the review →

Strengths and trade-offs

• PC Repair Tracker — where it wins

  • Tracks repair work orders, recurring jobs, and customer and asset records.
  • Combines POS plugins with serial-number inventory and price tag printing.
  • Offers mobile web access, timeclock reporting, and multi-store support.

  Where it doesn't

  • Built for small computer stores and repair shops, not a broad retail audience.
  • SMS notifications depend on listed SMS providers.
  • Requires shops to run it on their own web server when self-hosted.

• RepairShopCRM — where it wins

  • Tracks repair tickets alongside customer and device histories
  • Combines quotes, invoices, inventory and low-stock alerts
  • AI assists with diagnostic notes, customer messages and quote descriptions

  Where it doesn't

  • Point of sale is available only on the Established plan
  • Custom repair statuses and team management are limited to Established
  • The product is web-based rather than a separate desktop application

• PRPC Repair Tracker8.6/10 · Paid

  A repair-shop system with self-hosting, POS, inventory, and multi-store support.

  Visit siteFull verdict →
• RepairShopCRM8.1/10 · Free plan

  A free repair-management starting point with AI-assisted workflows and paid upgrades.

  Visit RepairShopCRMFull verdict →