PagerDuty vs Splunk On-Call

PagerDuty9.4Visit Splunk On-Call8.6Visit

Higher score PagerDuty #1 in On-Call Scheduling Software 9.4/10 Free plan · 14-day trial Free planFree trial✓ 1 of 5 features Visit PagerDuty

vs

Splunk On-Call #6 in On-Call Scheduling Software 8.6/10 14-day trial Free trial✓ 1 of 5 features Visit Splunk On-Call

• PagerDuty fits best

  Mature teams needing complete incident operations

• Splunk On-Call fits best

  Teams wanting low-cost incident response analytics

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Side by side

Feature	PagerDuty 9.4/10 Visit ↗	Splunk On-Call 8.6/10 Visit ↗
At a glance
Editor score	9.4	8.6
Ranking	#1 in On-Call Scheduling Software	#6 in On-Call Scheduling Software
Best for	Mature teams needing complete incident operations	Teams wanting low-cost incident response analytics
Pricing model	Free plan + paid	Paid
Starting price	$21/user/mo	$5/user/mo (best)
Free plan	✓ (best)	—
Free trial	14 days	14 days
Free trial length	14 days · no card needed	14 days · no card needed
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Docs, Community	Docs
Integrations	750+ integrations	100+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features PagerDuty 1/5 · Splunk On-Call 1/5
Rotation scheduling	Not checked yet	Not checked yet
Escalation policies	✓	✓
Handoff tools	Not checked yet	Not checked yet
Calendar sync	Not checked yet	Not checked yet
Mobile app	Not checked yet	Not checked yet
Specs
Notification channels	Not checked yet	Not checked yet
Our review
Pros	On-call schedules, escalation policies, and guided incident workflows 750+ integrations plus Slack, Teams, Jira, and ServiceNow support Status pages, post-incident reviews, mobile apps, APIs, and ChatOps	Rotations, overrides, and timed escalation steps support structured coverage. Post-incident reviews include timelines and action items. MTTA/MTTR analysis, war rooms, and audit trails support response learning.
Cons	Free plan is limited to 5 users, 1 schedule, and 1 escalation policy Professional annual option is 16% cheaper than monthly billing per user Enterprise uses custom pricing rather than a published rate	There is no perpetual free plan. Status-page capability is basic and webhook-based. The $5 starting price requires annual billing.
Our verdict	PagerDuty is a SaaS incident management platform for developers, DevOps, ITOps, reliability engineers, security teams, customer success teams, and business stakeholders. It brings together on-call scheduling, escalation policies, incident… Read the review →	Splunk On-Call is incident management software for IT, DevOps, engineering, and operations teams. It ingests monitoring alerts, routes incidents through on-call schedules and escalation policies, and supports response across web, iOS,… Read the review →

Strengths and trade-offs

• PagerDuty — where it wins

  • On-call schedules, escalation policies, and guided incident workflows
  • 750+ integrations plus Slack, Teams, Jira, and ServiceNow support
  • Status pages, post-incident reviews, mobile apps, APIs, and ChatOps

  Where it doesn't

  • Free plan is limited to 5 users, 1 schedule, and 1 escalation policy
  • Professional annual option is 16% cheaper than monthly billing per user
  • Enterprise uses custom pricing rather than a published rate

• Splunk On-Call — where it wins

  • Rotations, overrides, and timed escalation steps support structured coverage.
  • Post-incident reviews include timelines and action items.
  • MTTA/MTTR analysis, war rooms, and audit trails support response learning.

  Where it doesn't

  • There is no perpetual free plan.
  • Status-page capability is basic and webhook-based.
  • The $5 starting price requires annual billing.

• PagerDuty9.4/10 · Free plan · 14-day trial

  A broad incident operations suite for teams that need scheduling, response, and review workflows.

  Visit PagerDutyFull verdict →
• Splunk On-Call8.6/10 · 14-day trial

  A low-cost option for incident analytics, with no free plan and basic status-page capability.

  Visit Splunk On-CallFull verdict →