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Head-to-head · On-Call Scheduling Software

incident.io vs Splunk On-Call

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score incident.io #5 in On-Call Scheduling Software 8.7/10 Free plan Free plan✓ 1 of 5 features Visit incident.io
Splunk On-Call #6 in On-Call Scheduling Software 8.6/10 14-day trial Free trial✓ 1 of 5 features Visit Splunk On-Call

incident.io leads on 1 check, Splunk On-Call on 1, and 1 is even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreincident.io · 8.7/10
  • Lowest starting priceSplunk On-Call · $5/user/mo
  • Free planonly incident.io
  • Free trialonly Splunk On-Call

incident.io scores higher on our rubric for on-call scheduling software: 8.7 against 8.6 out of 10; our editors rank them #5 and #6.

incident.io offers free plan; Splunk On-Call doesn't. Splunk On-Call is cheaper to start at $5/user/mo against $15/user/mo.

incident.io is the better fit for slack-centric teams needing collaborative incident response. Splunk On-Call is the better fit for teams wanting low-cost incident response analytics.

  • incident.io fits best

    Slack-centric teams needing collaborative incident response

  • Splunk On-Call fits best

    Teams wanting low-cost incident response analytics

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature incident.io 8.7/10 Visit ↗ Splunk On-Call 8.6/10 Visit ↗
At a glance
Editor score 8.7 8.6
Ranking #5 in On-Call Scheduling Software #6 in On-Call Scheduling Software
Best for Slack-centric teams needing collaborative incident response Teams wanting low-cost incident response analytics
Pricing model Free plan + paid Paid
Starting price $15/user/mo $5/user/mo (best)
Free plan ✓ (best) —
Free trial — 14 days
Deployment Cloud, Desktop, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Community, Docs Docs
Integrations 100+ integrations 100+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features incident.io 1/5 · Splunk On-Call 1/5
Rotation scheduling Not checked yet Not checked yet
Escalation policies ✓ ✓
Handoff tools Not checked yet Not checked yet
Calendar sync Not checked yet Not checked yet
Mobile app Not checked yet Not checked yet
Specs
Notification channels Not checked yet Not checked yet
Our review
Pros
  • Free plan includes single-team on-call, status pages, and automation
  • Covers schedules, escalation, workflows, status pages, and postmortems
  • AI assistance, dashboards, APIs, and broad incident integrations
  • Rotations, overrides, and timed escalation steps support structured coverage.
  • Post-incident reviews include timelines and action items.
  • MTTA/MTTR analysis, war rooms, and audit trails support response learning.
Cons
  • On-call is a separate add-on on Team and Pro
  • Advanced access controls and multiple environments require Enterprise
  • Platform coverage centers on web, API, Slack, and Microsoft Teams
  • There is no perpetual free plan.
  • Status-page capability is basic and webhook-based.
  • The $5 starting price requires annual billing.
Our verdict

incident.io is a software reliability and incident management platform for engineering, SRE, product, support, and operations teams. It brings incident declaration and management into Slack or Microsoft Teams, while also covering on-call…

Read the review →

Splunk On-Call is incident management software for IT, DevOps, engineering, and operations teams. It ingests monitoring alerts, routes incidents through on-call schedules and escalation policies, and supports response across web, iOS,…

Read the review →
  1. incident.ioOn-Call Scheduling Software 8.7Free plan
  2. Splunk On-CallOn-Call Scheduling Software 8.614-day trial

Strengths and trade-offs

  • incident.io — where it wins

    • Free plan includes single-team on-call, status pages, and automation
    • Covers schedules, escalation, workflows, status pages, and postmortems
    • AI assistance, dashboards, APIs, and broad incident integrations

    Where it doesn't

    • On-call is a separate add-on on Team and Pro
    • Advanced access controls and multiple environments require Enterprise
    • Platform coverage centers on web, API, Slack, and Microsoft Teams

  • Splunk On-Call — where it wins

    • Rotations, overrides, and timed escalation steps support structured coverage.
    • Post-incident reviews include timelines and action items.
    • MTTA/MTTR analysis, war rooms, and audit trails support response learning.

    Where it doesn't

    • There is no perpetual free plan.
    • Status-page capability is basic and webhook-based.
    • The $5 starting price requires annual billing.

More comparisons

All On-Call scheduling software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update