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Head-to-head · Email Archiving Software

OpenText Retain Unified Archiving vs Global Relay Archive

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score OpenText Retain Unified Archiving #6 in Email Archiving Software 9.0/10 Pricing on request ✓ 2 of 3 features Visit OpenText
Global Relay Archive #8 in Email Archiving Software 8.9/10 Pricing on request ✓ 3 of 3 features Visit Global Relay

OpenText Retain Unified Archiving leads on 0 checks, Global Relay Archive on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOpenText Retain Unified Archiving · 9.0/10
  • Most featuresGlobal Relay Archive · 3 of 3

OpenText Retain Unified Archiving scores higher on our rubric for email archiving software: 9.0 against 8.9 out of 10; our editors rank them #6 and #8.

OpenText Retain Unified Archiving is the better fit for organizations needing unified email and mobile archives. Global Relay Archive is the better fit for large firms needing communications compliance.

  • OpenText Retain Unified Archiving fits best

    Organizations needing unified email and mobile archives

  • Global Relay Archive fits best

    Large firms needing communications compliance

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature OpenText Retain Unified Archiving 9.0/10 Visit ↗ Global Relay Archive 8.9/10 Visit ↗
At a glance
Editor score 9.0 8.9
Ranking #6 in Email Archiving Software #8 in Email Archiving Software
Best for Organizations needing unified email and mobile archives Large firms needing communications compliance
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Mobile, Self-hosted Cloud
Platforms Web, iOS, Android Web
Integrations 7 integrations 4 integrations
Features OpenText Retain Unified Archiving 2/3 · Global Relay Archive 3/3
Legal hold ✓ ✓
eDiscovery tools ✓ ✓
Journal capture Not checked yet ✓ (best)
Specs
Retention period Not checked yet Not checked yet
Deployment Not checked yet Cloud
Search and export Search archived messages; export to PST, PDF, or standalone archive viewer formats Not checked yet
Our review
Pros
  • Archives email, mobile, and messaging communications in one system
  • Includes eDiscovery, litigation holds, audit trails, and redaction
  • Supports cloud or on-premises storage with PST and PDF exports
  • Identity-aware, cross-channel search with Boolean queries and keyword lists
  • Custodian-based legal holds, eDiscovery cases, analytics, and export
  • Journal-based Microsoft 365 capture with immutable record preservation
Cons
  • Pricing requires a conversation with OpenText sales
  • Deployment requires choosing between cloud and on-premises storage
  • Platform fit depends on the listed email and messaging integrations
  • Pricing is sales-led rather than self-serve
  • Private-infrastructure operation may not suit every deployment preference
  • Its breadth may exceed the needs of smaller teams with simple archive requirements
Our verdict

OpenText Retain Unified Archiving centralizes business communications from Microsoft Exchange, Microsoft 365, Gmail, Bloomberg Professional, OpenText GroupWise, Outlook, and mobile devices. It is designed for organizations that need…

Read the review →

Global Relay Archive is a cloud communications archive for regulated organizations that need controlled recordkeeping, retention management, discovery, and auditability. It captures enterprise communications, normalizes them into…

Read the review →
  1. OpenText Retain Unified ArchivingEmail Archiving Software 9.0Pricing on request
  2. Global Relay ArchiveEmail Archiving Software 8.9Pricing on request

Strengths and trade-offs

  • OpenText Retain Unified Archiving — where it wins

    • Archives email, mobile, and messaging communications in one system
    • Includes eDiscovery, litigation holds, audit trails, and redaction
    • Supports cloud or on-premises storage with PST and PDF exports

    Where it doesn't

    • Pricing requires a conversation with OpenText sales
    • Deployment requires choosing between cloud and on-premises storage
    • Platform fit depends on the listed email and messaging integrations
  • Global Relay Archive — where it wins

    • Identity-aware, cross-channel search with Boolean queries and keyword lists
    • Custodian-based legal holds, eDiscovery cases, analytics, and export
    • Journal-based Microsoft 365 capture with immutable record preservation

    Where it doesn't

    • Pricing is sales-led rather than self-serve
    • Private-infrastructure operation may not suit every deployment preference
    • Its breadth may exceed the needs of smaller teams with simple archive requirements
  • OpenText Retain Unified Archiving9.0/10 · Pricing on request

    A broad communications archive for compliance, investigations, and email-system migration.

    Visit OpenTextFull verdict →
  • Global Relay Archive8.9/10 · Pricing on request

    Enterprise-grade capture, preservation, search, and eDiscovery for regulated organizations.

    Visit Global RelayFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update