NCR Counterpoint vs Heartland Retail

NCR Counterpoint7.4Visit HRHeartland Retail6.6Visit

Higher score NCR Counterpoint #4 in Shop Management software 7.4/10 Pricing on request ✓ 2 of 5 features Try NCR Counterpoint

vs

HR Heartland Retail #7 in Shop Management software 6.6/10 Free plan · paid from $89/mo Free plan✓ 2 of 5 features Visit Heartland

• NCR Counterpoint fits best

  Established store operators wanting classic POS

• Heartland Retail fits best

  Retailers seeking a free entry point

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Side by side

Feature	NCR Counterpoint 7.4/10 Visit ↗	HRHeartland Retail 6.6/10 Visit ↗
At a glance
Editor score	7.4	6.6
Ranking	#4 in Shop Management software	#7 in Shop Management software
Best for	Established store operators wanting classic POS	Retailers seeking a free entry point
Pricing model	Paid	Free plan + paid
Starting price	Not published	$89/mo
Free plan	Not published	✓ (best)
Free trial	—	—
Deployment	Desktop, Mobile	Mobile
Platforms	Windows, iOS	iOS, Android
Integrations	9 integrations	6 integrations
Features NCR Counterpoint 2/5 · Heartland Retail 2/5
Inventory management	✓	✓
Retail POS	Not published	Not published
Multi-location support	✓	✓
Online store	Not published	Not published
Employee management	Not published	Not published
Specs
Deployment	Not published	Not published
Our review
Pros	Offline transactions synchronize after connectivity returns Role-based menus and function-level employee security Purchasing, inventory, mobile POS, and multi-site synchronization	Tracks inventory, stock alerts, physical counts, and location transfers Combines purchasing, receiving, fulfillment, and vendor management Supports customer tools, employee permissions, reporting, and multiple locations
Cons	Pricing uses a contact-sales model Platform coverage centers on Windows and iOS Primary Counterpoint feature documentation is older	The $0 offer has eligibility restrictions and requires Heartland payment processing The $0 offer requires a three-year contract and cash discounting Offline transaction processing is not verified on Heartland's retail pages
Our verdict	NCR Counterpoint is a retail management and point-of-sale system for merchants running stores, wholesale, mail-order, or ecommerce operations. Its documented scope covers ticket entry and payment processing, inventory and customer… Read the review →	Heartland Retail is a cloud-based point-of-sale platform for retailers, including boutiques, apparel stores, and businesses with multiple locations. It brings inventory management, purchasing, receiving, fulfillment, customer profiles,… Read the review →

Strengths and trade-offs

• NCR Counterpoint — where it wins

  • Offline transactions synchronize after connectivity returns
  • Role-based menus and function-level employee security
  • Purchasing, inventory, mobile POS, and multi-site synchronization

  Where it doesn't

  • Pricing uses a contact-sales model
  • Platform coverage centers on Windows and iOS
  • Primary Counterpoint feature documentation is older

• Heartland Retail — where it wins

  • Tracks inventory, stock alerts, physical counts, and location transfers
  • Combines purchasing, receiving, fulfillment, and vendor management
  • Supports customer tools, employee permissions, reporting, and multiple locations

  Where it doesn't

  • The $0 offer has eligibility restrictions and requires Heartland payment processing
  • The $0 offer requires a three-year contract and cash discounting
  • Offline transaction processing is not verified on Heartland's retail pages

• NCR Counterpoint7.4/10 · Pricing on request

  A classic, multi-site retail POS with strong inventory, offline, and security controls.

  Try NCR CounterpointFull verdict →
• HRHeartland Retail6.6/10 · Free plan · paid from $89/mo

  A broad retail POS with a restricted free entry point and paid plans from $89 per month.

  Visit HeartlandFull verdict →