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Head-to-head · Shop Management software

Cegid Retail vs NCR Counterpoint

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Cegid Retail #2 in Shop Management software 9.1/10 Pricing on request ✓ 2 of 5 features Visit Cegid Retail
NCR Counterpoint #3 in Shop Management software 8.4/10 Pricing on request ✓ 2 of 5 features Try NCR Counterpoint

Cegid Retail leads on 0 checks, NCR Counterpoint on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCegid Retail · 9.1/10

Cegid Retail scores higher on our rubric for shop management software: 9.1 against 8.4 out of 10; our editors rank them #2 and #3.

Cegid Retail is the better fit for established omnichannel retailers and chains. NCR Counterpoint is the better fit for established store operators wanting classic POS.

  • Cegid Retail fits best

    Established omnichannel retailers and chains

  • NCR Counterpoint fits best

    Established store operators wanting classic POS

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Side by side

Feature Cegid Retail 9.1/10 Visit ↗ NCR Counterpoint 8.4/10 Visit ↗
At a glance
Editor score 9.1 8.4
Ranking #2 in Shop Management software #3 in Shop Management software
Best for Established omnichannel retailers and chains Established store operators wanting classic POS
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Browser extension Desktop, Mobile
Platforms Web, iOS, Android, Windows Windows, iOS
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Cegid Retail 2/5 · NCR Counterpoint 2/5
Inventory management ✓ ✓
Retail POS Not checked yet Not checked yet
Multi-location support ✓ ✓
Online store Not checked yet Not checked yet
Employee management Not checked yet Not checked yet
Specs
Deployment Not checked yet Not checked yet
Our review
Pros
  • Real-time centralized inventory, replenishment, procurement, and transfers
  • Omnichannel orders support click and collect and ship from store
  • Offline fixed or mobile POS with role-based access and loyalty tools
  • Offline transactions synchronize after connectivity returns
  • Role-based menus and function-level employee security
  • Purchasing, inventory, mobile POS, and multi-site synchronization
Cons
  • Pricing is quote-based and requires contacting sales
  • Hardware compatibility varies by module and country
  • Its breadth may exceed the needs of simple standalone shops
  • Pricing uses a contact-sales model
  • Platform coverage centers on Windows and iOS
  • Primary Counterpoint feature documentation is older
Our verdict

Cegid Retail is a cloud-based point-of-sale and unified commerce platform for specialty retailers and retail chains. It connects fixed and mobile checkout with centralized inventory, procurement, replenishment, order management,…

Read the review →

NCR Counterpoint is a retail management and point-of-sale system for merchants running stores, wholesale, mail-order, or ecommerce operations. Its documented scope covers ticket entry and payment processing, inventory and customer…

Read the review →
  1. Cegid RetailShop Management software 9.1Pricing on request
  2. NCR CounterpointShop Management software 8.4Pricing on request

Strengths and trade-offs

  • Cegid Retail — where it wins

    • Real-time centralized inventory, replenishment, procurement, and transfers
    • Omnichannel orders support click and collect and ship from store
    • Offline fixed or mobile POS with role-based access and loyalty tools

    Where it doesn't

    • Pricing is quote-based and requires contacting sales
    • Hardware compatibility varies by module and country
    • Its breadth may exceed the needs of simple standalone shops
  • NCR Counterpoint — where it wins

    • Offline transactions synchronize after connectivity returns
    • Role-based menus and function-level employee security
    • Purchasing, inventory, mobile POS, and multi-site synchronization

    Where it doesn't

    • Pricing uses a contact-sales model
    • Platform coverage centers on Windows and iOS
    • Primary Counterpoint feature documentation is older

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update