Head-to-head · Remote Monitoring and Management Software
MSP360 RMM vs Cinch RMM
MSP360 RMM leads on 1 check, Cinch RMM on 0, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreMSP360 RMM · 7.9/10
- Lowest starting priceMSP360 RMM · $1.75/device/mo
- Free planboth
- Free trialonly MSP360 RMM
MSP360 RMM scores higher on our rubric for remote monitoring and management software: 7.9 against 7.5 out of 10; our editors rank them #13 and #17.
MSP360 RMM is cheaper to start at $1.75/mo against $83/mo.
MSP360 RMM is the better fit for MSPs needing low-cost RMM with ticketing. Cinch RMM is the better fit for teams wanting free RMM with broad basics.
- MSP360 RMM fits best
MSPs needing low-cost RMM with ticketing
- Cinch RMM fits best
Teams wanting free RMM with broad basics
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Side by side
| Feature | MSP360 RMM 7.9/10 Visit ↗ | Cinch RMM 7.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.9 | 7.5 |
| Ranking | #13 in Remote Monitoring and Management Software | #17 in Remote Monitoring and Management Software |
| Best for | MSPs needing low-cost RMM with ticketing | Teams wanting free RMM with broad basics |
| Pricing model | Free plan + paid | Free plan + paid |
| Starting price | $1.75/device/mo (best) | $83/mo |
| Free plan | ✓ | ✓ |
| Free trial | 15 days | — |
| Deployment | Cloud | Cloud, Mobile |
| Platforms | Web, Windows, macOS, Linux, iOS, Android | Web, iOS, Android |
| Support | Phone, Tickets, Docs · 24/7 | Email, Docs · 24/7 |
| Compliance | GDPR, 2FA | SOC 2, 2FA |
| Integrations | 3 integrations | 8 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features MSP360 RMM 4/4 · Cinch RMM 4/4 | ||
| Patch management | ✓ | ✓ |
| Unattended remote access | ✓ | ✓ |
| Script automation | ✓ | ✓ |
| Multi-tenant management | ✓ | ✓ |
| Specs | ||
| Managed endpoints | Not checked yet | Not checked yet |
| Deployment model | Cloud | Cloud |
| Supported operating systems | Windows, macOS, Linux | Not checked yet |
| Our review | ||
| Pros |
|
|
| Cons |
|
|
| Our verdict | MSP360 RMM is a cloud-based remote monitoring and management service for managed service providers and IT departments. It centralizes Windows, macOS, and Linux endpoint management in a web console, with real-time performance monitoring,… Read the review → |
Cinch RMM is a cloud-based remote monitoring and management platform for managed service providers and cloud service providers. It manages endpoints, servers, virtual machines, network devices, and IT assets, with features for patching,… Read the review → |
Strengths and trade-offs
MSP360 RMM — where it wins
- Community Edition covers up to 50 endpoints with no time limit
- $1.75 per endpoint/month adds patching, ticketing, and remote access
- Supports Windows, macOS, Linux, SNMP, PSA integrations, and an API
Where it doesn't
- Community Edition is available exclusively to MSPs
- The Community Edition is limited to 50 endpoints
- Its broad toolset may exceed the needs of teams wanting monitoring only
Cinch RMM — where it wins
- Free plan includes the full Cinch platform for up to 5 users
- Covers patching, scripting, remote access, alerts, backup, and monitoring
- Supports multi-tenant administration, mobile apps, API 2.0, and cloud integrations
Where it doesn't
- Paid plans list monthly prices billed annually
- Enterprise is designed for deployments with more than 100 users
- The broad platform may exceed the needs of teams seeking only core RMM
- MSP360 RMM7.9/10 · Free plan · 15-day trial
A low-cost RMM with ticketing, patching, remote access, and a free community edition.
Visit MSP360Full verdict → - Cinch RMM7.5/10 · Free plan
A broad cloud RMM with a free plan and core tools for managed IT teams.
Visit Cinch RMMFull verdict →
All remote monitoring and management software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update