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Head-to-head · IP PBX Software

Mitel MiVoice Business vs Wildix

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Mitel MiVoice Business #3 in IP PBX Software 8.9/10 Pricing on request ✓ 0 of 3 features Visit Mitel
Wildix #4 in IP PBX Software 8.8/10 Pricing on request ✓ 0 of 3 features Visit Wildix

Mitel MiVoice Business leads on 0 checks, Wildix on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMitel MiVoice Business · 8.9/10

Mitel MiVoice Business scores higher on our rubric for ip pbx software: 8.9 against 8.8 out of 10; our editors rank them #3 and #4.

Mitel MiVoice Business is the better fit for organizations needing flexible Mitel deployment options. Wildix is the better fit for teams seeking integrated PBX and contact-center tools.

  • Mitel MiVoice Business fits best

    Organizations needing flexible Mitel deployment options

  • Wildix fits best

    Teams seeking integrated PBX and contact-center tools

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Mitel MiVoice Business 8.9/10 Visit ↗ Wildix 8.8/10 Visit ↗
At a glance
Editor score 8.9 8.8
Ranking #3 in IP PBX Software #4 in IP PBX Software
Best for Organizations needing flexible Mitel deployment options Teams seeking integrated PBX and contact-center tools
Pricing model Paid Paid
Starting price Pricing on request —
Free plan Not checked yet —
Free trial — —
Deployment Cloud, Self-hosted Cloud, Self-hosted, Desktop, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Support Docs Phone, Tickets, Community, Docs
Integrations 6 integrations 350+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Mitel MiVoice Business 0/3 · Wildix 0/3
Web management Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
High availability Not checked yet Not checked yet
Specs
Concurrent call limit Not checked yet Not checked yet
Deployment options Not checked yet Not checked yet
Supported platforms Not checked yet Not checked yet
Our review
Pros
  • Supports on-premises, private-cloud, public-cloud and hybrid deployments
  • Combines advanced call routing, automated attendants and unified messaging
  • Offers desktop and mobile clients with Zoom Workplace integration
  • Call queues, IVR, recording, voicemail, and advanced routing
  • Web, desktop, and mobile collaboration across supported platforms
  • Contact-center dashboards, analytics, and AI tools on higher tiers
Cons
  • Voicemail transcription requires MiCollab Advanced Messaging
  • Chat, video and file sharing are delivered through MiCollab
  • Purchasing requires a sales discussion rather than published prices
  • No free plan; pricing requires contacting sales
  • PBX-Basic allows 2 concurrent calls and 1 device per user
  • Contact-center dashboards and wallboards are limited to UC-Premium
Our verdict

Mitel MiVoice Business brings IP telephony and unified communications together for organizations ranging from small offices to global enterprises. Its scope includes business calling, messaging, automated attendants, voicemail, mobility…

Read the review →

Wildix combines cloud PBX and VoIP calling with video meetings, chat, collaboration apps, and contact-center capabilities. Its stated fit spans small and midsize businesses, enterprises, remote teams, and contact centers. Teams can use…

Read the review →
  1. Mitel MiVoice BusinessIP PBX Software 8.9Pricing on request
  2. WildixIP PBX Software 8.8Pricing on request

Strengths and trade-offs

  • Mitel MiVoice Business — where it wins

    • Supports on-premises, private-cloud, public-cloud and hybrid deployments
    • Combines advanced call routing, automated attendants and unified messaging
    • Offers desktop and mobile clients with Zoom Workplace integration

    Where it doesn't

    • Voicemail transcription requires MiCollab Advanced Messaging
    • Chat, video and file sharing are delivered through MiCollab
    • Purchasing requires a sales discussion rather than published prices

  • Wildix — where it wins

    • Call queues, IVR, recording, voicemail, and advanced routing
    • Web, desktop, and mobile collaboration across supported platforms
    • Contact-center dashboards, analytics, and AI tools on higher tiers

    Where it doesn't

    • No free plan; pricing requires contacting sales
    • PBX-Basic allows 2 concurrent calls and 1 device per user
    • Contact-center dashboards and wallboards are limited to UC-Premium
  • Mitel MiVoice Business8.9/10 · Pricing on request

    A flexible IP PBX with cloud, on-premises and hybrid options, plus collaboration tools.

    Visit MitelFull verdict →
  • Wildix8.8/10 · Pricing on request

    A multi-tier PBX and collaboration suite with contact-center tools and sales-led pricing.

    Visit WildixFull verdict →

More comparisons

All IP PBX software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update