Head-to-head · IP PBX Software
3CX vs Wildix
3CX leads on 1 check, Wildix on 0, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest score3CX · 9.2/10
- Free planonly 3CX
3CX scores higher on our rubric for ip pbx software: 9.2 against 8.8 out of 10; our editors rank them #1 and #4.
3CX offers free plan; Wildix doesn't.
3CX is the better fit for teams seeking a flexible PBX with a free tier. Wildix is the better fit for teams seeking integrated PBX and contact-center tools.
- 3CX fits best
Teams seeking a flexible PBX with a free tier
- Wildix fits best
Teams seeking integrated PBX and contact-center tools
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Side by side
| Feature | 3CX 9.2/10 Visit ↗ | Wildix 8.8/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.2 | 8.8 |
| Ranking | #1 in IP PBX Software | #4 in IP PBX Software |
| Best for | Teams seeking a flexible PBX with a free tier | Teams seeking integrated PBX and contact-center tools |
| Pricing model | Free plan + paid | Paid |
| Starting price | $300/yr | — |
| Free plan | ✓ (best) | — |
| Free trial | — | — |
| Deployment | Cloud, Self-hosted, Desktop, Mobile | Cloud, Self-hosted, Desktop, Mobile |
| Platforms | Web, Windows, macOS, Linux, iOS, Android | Web, Windows, macOS, Linux, iOS, Android |
| Support | Community, Docs | Phone, Tickets, Community, Docs |
| Integrations | 10 integrations | 350+ integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features 3CX 0/3 · Wildix 0/3 | ||
| Web management | Not checked yet | Not checked yet |
| Call recording | Not checked yet | Not checked yet |
| High availability | Not checked yet | Not checked yet |
| Specs | ||
| Concurrent call limit | Not checked yet | Not checked yet |
| Deployment options | Not checked yet | Not checked yet |
| Supported platforms | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | 3CX centers business communications on an IP phone system for small businesses, mid-market teams, enterprises, and contact centers. It combines calling with call routing, queues, recording, voicemail transcription, messaging, video… Read the review → |
Wildix combines cloud PBX and VoIP calling with video meetings, chat, collaboration apps, and contact-center capabilities. Its stated fit spans small and midsize businesses, enterprises, remote teams, and contact centers. Teams can use… Read the review → |
Strengths and trade-offs
3CX — where it wins
- Free plan includes core telephony for up to 10 users and 4 simultaneous calls
- Visual call flows, multi-level auto-attendants, queues, and voicemail transcription
- Cloud or self-hosted deployment with web, desktop, and mobile clients
Where it doesn't
- Free plan is limited to 10 users and 4 simultaneous calls
- Basic costs $300 per system per year and supports 8 simultaneous calls
- Support channels listed are community and documentation
Wildix — where it wins
- Call queues, IVR, recording, voicemail, and advanced routing
- Web, desktop, and mobile collaboration across supported platforms
- Contact-center dashboards, analytics, and AI tools on higher tiers
Where it doesn't
- No free plan; pricing requires contacting sales
- PBX-Basic allows 2 concurrent calls and 1 device per user
- Contact-center dashboards and wallboards are limited to UC-Premium
- 3CX9.2/10 · Free plan
A flexible IP PBX with a free entry tier and advanced call-flow tools.
Visit 3CXFull verdict → - Wildix8.8/10 · Pricing on request
A multi-tier PBX and collaboration suite with contact-center tools and sales-led pricing.
Visit WildixFull verdict →
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- Avaya IP Office vs Wildix
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- Wildix vs Vodia PBX
All IP PBX software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update




