Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · IP PBX Software

3CX vs Mitel MiVoice Business

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score 3CX #1 in IP PBX Software 9.2/10 Free plan Free plan✓ 0 of 3 features Visit 3CX
Mitel MiVoice Business #3 in IP PBX Software 8.9/10 Pricing on request ✓ 0 of 3 features Visit Mitel

3CX leads on 0 checks, Mitel MiVoice Business on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest score3CX · 9.2/10
  • Free planonly 3CX

3CX scores higher on our rubric for ip pbx software: 9.2 against 8.9 out of 10; our editors rank them #1 and #3.

3CX is the better fit for teams seeking a flexible PBX with a free tier. Mitel MiVoice Business is the better fit for organizations needing flexible Mitel deployment options.

  • 3CX fits best

    Teams seeking a flexible PBX with a free tier

  • Mitel MiVoice Business fits best

    Organizations needing flexible Mitel deployment options

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature 3CX 9.2/10 Visit ↗ Mitel MiVoice Business 8.9/10 Visit ↗
At a glance
Editor score 9.2 8.9
Ranking #1 in IP PBX Software #3 in IP PBX Software
Best for Teams seeking a flexible PBX with a free tier Organizations needing flexible Mitel deployment options
Pricing model Free plan + paid Paid
Starting price $300/yr Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Self-hosted
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, iOS, Android
Support Community, Docs Docs
Integrations 10 integrations 6 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features 3CX 0/3 · Mitel MiVoice Business 0/3
Web management Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
High availability Not checked yet Not checked yet
Specs
Concurrent call limit Not checked yet Not checked yet
Deployment options Not checked yet Not checked yet
Supported platforms Not checked yet Not checked yet
Our review
Pros
  • Free plan includes core telephony for up to 10 users and 4 simultaneous calls
  • Visual call flows, multi-level auto-attendants, queues, and voicemail transcription
  • Cloud or self-hosted deployment with web, desktop, and mobile clients
  • Supports on-premises, private-cloud, public-cloud and hybrid deployments
  • Combines advanced call routing, automated attendants and unified messaging
  • Offers desktop and mobile clients with Zoom Workplace integration
Cons
  • Free plan is limited to 10 users and 4 simultaneous calls
  • Basic costs $300 per system per year and supports 8 simultaneous calls
  • Support channels listed are community and documentation
  • Voicemail transcription requires MiCollab Advanced Messaging
  • Chat, video and file sharing are delivered through MiCollab
  • Purchasing requires a sales discussion rather than published prices
Our verdict

3CX centers business communications on an IP phone system for small businesses, mid-market teams, enterprises, and contact centers. It combines calling with call routing, queues, recording, voicemail transcription, messaging, video…

Read the review →

Mitel MiVoice Business brings IP telephony and unified communications together for organizations ranging from small offices to global enterprises. Its scope includes business calling, messaging, automated attendants, voicemail, mobility…

Read the review →
  1. 3CXIP PBX Software 9.2Free plan
  2. Mitel MiVoice BusinessIP PBX Software 8.9Pricing on request

Strengths and trade-offs

  • 3CX — where it wins

    • Free plan includes core telephony for up to 10 users and 4 simultaneous calls
    • Visual call flows, multi-level auto-attendants, queues, and voicemail transcription
    • Cloud or self-hosted deployment with web, desktop, and mobile clients

    Where it doesn't

    • Free plan is limited to 10 users and 4 simultaneous calls
    • Basic costs $300 per system per year and supports 8 simultaneous calls
    • Support channels listed are community and documentation

  • Mitel MiVoice Business — where it wins

    • Supports on-premises, private-cloud, public-cloud and hybrid deployments
    • Combines advanced call routing, automated attendants and unified messaging
    • Offers desktop and mobile clients with Zoom Workplace integration

    Where it doesn't

    • Voicemail transcription requires MiCollab Advanced Messaging
    • Chat, video and file sharing are delivered through MiCollab
    • Purchasing requires a sales discussion rather than published prices
  • 3CX9.2/10 · Free plan

    A flexible IP PBX with a free entry tier and advanced call-flow tools.

    Visit 3CXFull verdict →
  • Mitel MiVoice Business8.9/10 · Pricing on request

    A flexible IP PBX with cloud, on-premises and hybrid options, plus collaboration tools.

    Visit MitelFull verdict →

More comparisons

All IP PBX software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update