Head-to-head · Business Email Hosting
Microsoft Exchange Online vs mailbox
Microsoft Exchange Online leads on 2 checks, mailbox on 0, and 1 is even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreMicrosoft Exchange Online · 8.1/10
- Most featuresMicrosoft Exchange Online · 1 of 3
Microsoft Exchange Online scores higher on our rubric for business email hosting: 8.1 against 7.1 out of 10; our editors rank them #3 and #5.
Microsoft Exchange Online leads on mailbox storage: 50 GB versus 2 GB. Microsoft Exchange Online offers shared mailboxes; mailbox doesn't publish it.
Microsoft Exchange Online is the better fit for microsoft-centric organizations. mailbox is the better fit for privacy-focused teams needing a full suite.
- Microsoft Exchange Online fits best
Microsoft-centric organizations
- mailbox fits best
Privacy-focused teams needing a full suite
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Side by side
| Feature | Microsoft Exchange Online 8.1/10 Visit ↗ | mailbox 7.1/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.1 | 7.1 |
| Ranking | #3 in Business Email Hosting | #5 in Business Email Hosting |
| Best for | Microsoft-centric organizations | Privacy-focused teams needing a full suite |
| Pricing model | Paid | Paid |
| Starting price | Not published | Not published |
| Free plan | — | — |
| Free trial | — | — |
| Deployment | Cloud, Browser extension | Cloud, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android | Web, iOS, Android |
| Support | Phone, Docs · 24/7 | Email, Phone, Community, Docs, Tickets · 24/7 |
| Integrations | 2 integrations | 3 integrations |
| Built for | Small business, Mid-market, Enterprise | Solo, Small business, Mid-market, Enterprise |
| Features Microsoft Exchange Online 1/3 · mailbox 0/3 | ||
| Admin controls | Not published | Not published |
| Shared mailboxes | ✓ (best) | Not published |
| Archiving & retention | Not published | Not published |
| Specs | ||
| Mailbox storage | 50 GB (best) | 2 GB |
| Aliases included | Not published | Not published |
| Security controls | Not published | Not published |
| Our review | ||
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| Cons |
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| Our verdict | Microsoft Exchange Online is a cloud-hosted business email and calendaring service for organizations that want custom-domain email within the Microsoft ecosystem. It provides access through Outlook and browsers, with mobile support on iOS… Read the review → |
mailbox combines ad-free email hosted in Berlin with collaboration tools for private users, businesses and public-sector organisations. Email is accessible through webmail or standard clients using IMAP, POP3 and SMTP. Calendar, contacts… Read the review → |
Strengths and trade-offs
Microsoft Exchange Online — where it wins
- 50 GB and 100 GB mailbox options with expanded archive storage
- Outlook access across desktop, web, and mobile platforms
- Migration tools, shared mailboxes, DLP, and Microsoft Graph access
Where it doesn't
- No free plan is available
- Advanced archive capabilities depend on licensing and administrator enablement
- Regional pricing and terms vary from the US annual-billing plans
mailbox — where it wins
- PGP and S/MIME encryption, with an optional PGP-encrypted inbox
- Standard and Premium add custom domains, Drive, office tools and Meet
- IMAP, POP3 and SMTP access plus web, iOS, Android and API support
Where it doesn't
- Light includes only 2 GB of mail storage and 3 @mailbox.org aliases
- Custom-domain email is available on Standard and Premium
- Light is annual-only and intended for individual private accounts
- Microsoft Exchange Online8.1/10 · Paid
A Microsoft-centered email service with generous mailboxes and administration tools.
Visit MicrosoftFull verdict → - mailbox7.1/10 · From €1/user/mo (annual) · 30-day trial
A privacy-oriented email suite whose entry plan is affordable but storage-light.
Visit mailboxFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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