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Head-to-head · Business Email Hosting

Microsoft Exchange Online vs mailbox

  • Updated Sep 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Microsoft Exchange Online #3 in Business Email Hosting 8.1/10 Paid ✓ 1 of 3 features Visit Microsoft
mailbox #5 in Business Email Hosting 7.1/10 From €1/user/mo (annual) · 30-day trial ✓ 0 of 3 features Visit mailbox

Microsoft Exchange Online leads on 2 checks, mailbox on 0, and 1 is even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMicrosoft Exchange Online · 8.1/10
  • Most featuresMicrosoft Exchange Online · 1 of 3

Microsoft Exchange Online scores higher on our rubric for business email hosting: 8.1 against 7.1 out of 10; our editors rank them #3 and #5.

Microsoft Exchange Online leads on mailbox storage: 50 GB versus 2 GB. Microsoft Exchange Online offers shared mailboxes; mailbox doesn't publish it.

Microsoft Exchange Online is the better fit for microsoft-centric organizations. mailbox is the better fit for privacy-focused teams needing a full suite.

  • Microsoft Exchange Online fits best

    Microsoft-centric organizations

  • mailbox fits best

    Privacy-focused teams needing a full suite

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Microsoft Exchange Online 8.1/10 Visit ↗ mailbox 7.1/10 Visit ↗
At a glance
Editor score 8.1 7.1
Ranking #3 in Business Email Hosting #5 in Business Email Hosting
Best for Microsoft-centric organizations Privacy-focused teams needing a full suite
Pricing model Paid Paid
Starting price Not published Not published
Free plan — —
Free trial — —
Deployment Cloud, Browser extension Cloud, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, iOS, Android
Support Phone, Docs · 24/7 Email, Phone, Community, Docs, Tickets · 24/7
Integrations 2 integrations 3 integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Microsoft Exchange Online 1/3 · mailbox 0/3
Admin controls Not published Not published
Shared mailboxes ✓ (best) Not published
Archiving & retention Not published Not published
Specs
Mailbox storage 50 GB (best) 2 GB
Aliases included Not published Not published
Security controls Not published Not published
Our review
Pros
  • 50 GB and 100 GB mailbox options with expanded archive storage
  • Outlook access across desktop, web, and mobile platforms
  • Migration tools, shared mailboxes, DLP, and Microsoft Graph access
  • PGP and S/MIME encryption, with an optional PGP-encrypted inbox
  • Standard and Premium add custom domains, Drive, office tools and Meet
  • IMAP, POP3 and SMTP access plus web, iOS, Android and API support
Cons
  • No free plan is available
  • Advanced archive capabilities depend on licensing and administrator enablement
  • Regional pricing and terms vary from the US annual-billing plans
  • Light includes only 2 GB of mail storage and 3 @mailbox.org aliases
  • Custom-domain email is available on Standard and Premium
  • Light is annual-only and intended for individual private accounts
Our verdict

Microsoft Exchange Online is a cloud-hosted business email and calendaring service for organizations that want custom-domain email within the Microsoft ecosystem. It provides access through Outlook and browsers, with mobile support on iOS…

Read the review →

mailbox combines ad-free email hosted in Berlin with collaboration tools for private users, businesses and public-sector organisations. Email is accessible through webmail or standard clients using IMAP, POP3 and SMTP. Calendar, contacts…

Read the review →
  1. Microsoft Exchange OnlineBusiness Email Hosting 8.1Paid
  2. mailboxBusiness Email Hosting 7.1From €1/user/mo (annual) · 30-day trial

Strengths and trade-offs

  • Microsoft Exchange Online — where it wins

    • 50 GB and 100 GB mailbox options with expanded archive storage
    • Outlook access across desktop, web, and mobile platforms
    • Migration tools, shared mailboxes, DLP, and Microsoft Graph access

    Where it doesn't

    • No free plan is available
    • Advanced archive capabilities depend on licensing and administrator enablement
    • Regional pricing and terms vary from the US annual-billing plans
  • mailbox — where it wins

    • PGP and S/MIME encryption, with an optional PGP-encrypted inbox
    • Standard and Premium add custom domains, Drive, office tools and Meet
    • IMAP, POP3 and SMTP access plus web, iOS, Android and API support

    Where it doesn't

    • Light includes only 2 GB of mail storage and 3 @mailbox.org aliases
    • Custom-domain email is available on Standard and Premium
    • Light is annual-only and intended for individual private accounts
  • Microsoft Exchange Online8.1/10 · Paid

    A Microsoft-centered email service with generous mailboxes and administration tools.

    Visit MicrosoftFull verdict →
  • mailbox7.1/10 · From €1/user/mo (annual) · 30-day trial

    A privacy-oriented email suite whose entry plan is affordable but storage-light.

    Visit mailboxFull verdict →

More comparisons

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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update