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Head-to-head · Business Email Hosting

Zoho Mail vs mailbox

  • Updated Sep 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Zoho Mail #1 in Business Email Hosting 9.2/10 Free plan · paid from $1/user/mo (annual) · 15-day trial Free plan✓ 0 of 3 features Visit Zoho Mail
mailbox #5 in Business Email Hosting 7.1/10 From €1/user/mo (annual) · 30-day trial ✓ 0 of 3 features Visit mailbox

Zoho Mail leads on 2 checks, mailbox on 0, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZoho Mail · 9.2/10
  • Free planonly Zoho Mail

Zoho Mail scores higher on our rubric for business email hosting: 9.2 against 7.1 out of 10; our editors rank them #1 and #5.

Zoho Mail offers free plan; mailbox doesn't. Zoho Mail leads on mailbox storage: 5 GB versus 2 GB.

Zoho Mail is the better fit for businesses seeking low-cost custom-domain email. mailbox is the better fit for privacy-focused teams needing a full suite.

  • Zoho Mail fits best

    Businesses seeking low-cost custom-domain email

  • mailbox fits best

    Privacy-focused teams needing a full suite

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Zoho Mail 9.2/10 Visit ↗ mailbox 7.1/10 Visit ↗
At a glance
Editor score 9.2 7.1
Ranking #1 in Business Email Hosting #5 in Business Email Hosting
Best for Businesses seeking low-cost custom-domain email Privacy-focused teams needing a full suite
Pricing model Free plan + paid Paid
Starting price $1/user/mo Not published
Free plan ✓ (best) —
Free trial — —
Free trial length 15 days · no card needed 30 days
Deployment Cloud, Desktop, Mobile Cloud, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, iOS, Android
Support Email, Live chat, Phone, Tickets, Community, Docs · 24/7 Email, Phone, Community, Docs, Tickets · 24/7
Compliance SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML, 2FA GDPR, ISO 27001, 2FA
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Zoho Mail 0/3 · mailbox 0/3
Admin controls Not published Not published
Shared mailboxes Not published Not published
Archiving & retention Not published Not published
Specs
Mailbox storage 5 GB (best) 2 GB
Aliases included Not published Not published
Security controls Not published Not published
Our review
Pros
  • Free custom-domain email for up to five users
  • Paid Lite plans add mobile and desktop apps and migration assistance
  • Premium adds retention, eDiscovery, S/MIME, and mobile access management
  • PGP and S/MIME encryption, with an optional PGP-encrypted inbox
  • Standard and Premium add custom domains, Drive, office tools and Meet
  • IMAP, POP3 and SMTP access plus web, iOS, Android and API support
Cons
  • Free plan is web-only and limited to 5 GB per user
  • Mail Lite and Mail Premium are billed annually, with no monthly plan
  • IMAP and POP access are available only on paid plans
  • Light includes only 2 GB of mail storage and 3 @mailbox.org aliases
  • Custom-domain email is available on Standard and Premium
  • Light is annual-only and intended for individual private accounts
Our verdict

Zoho Mail provides custom-domain email hosting for individuals and organizations, with webmail, native mobile apps, calendars, contacts, and administrative controls. Its options range from a free plan for small teams to paid tiers with…

Read the review →

mailbox combines ad-free email hosted in Berlin with collaboration tools for private users, businesses and public-sector organisations. Email is accessible through webmail or standard clients using IMAP, POP3 and SMTP. Calendar, contacts…

Read the review →
  1. Zoho MailBusiness Email Hosting 9.2Free plan · paid from $1/user/mo (annual) · 15-day trial
  2. mailboxBusiness Email Hosting 7.1From €1/user/mo (annual) · 30-day trial

Strengths and trade-offs

  • Zoho Mail — where it wins

    • Free custom-domain email for up to five users
    • Paid Lite plans add mobile and desktop apps and migration assistance
    • Premium adds retention, eDiscovery, S/MIME, and mobile access management

    Where it doesn't

    • Free plan is web-only and limited to 5 GB per user
    • Mail Lite and Mail Premium are billed annually, with no monthly plan
    • IMAP and POP access are available only on paid plans
  • mailbox — where it wins

    • PGP and S/MIME encryption, with an optional PGP-encrypted inbox
    • Standard and Premium add custom domains, Drive, office tools and Meet
    • IMAP, POP3 and SMTP access plus web, iOS, Android and API support

    Where it doesn't

    • Light includes only 2 GB of mail storage and 3 @mailbox.org aliases
    • Custom-domain email is available on Standard and Premium
    • Light is annual-only and intended for individual private accounts
  • Zoho Mail9.2/10 · Free plan · paid from $1/user/mo (annual) · 15-day trial

    Flexible business email, from a limited free tier to paid plans with more storage and controls.

    Visit Zoho MailFull verdict →
  • mailbox7.1/10 · From €1/user/mo (annual) · 30-day trial

    A privacy-oriented email suite whose entry plan is affordable but storage-light.

    Visit mailboxFull verdict →

More comparisons

Guides on business email hosting

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update