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Head-to-head · Conversational AI Survey Platforms

Listen Labs vs SurveyNode

  • Updated Sep 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Listen Labs #4 in Conversational AI Survey Platforms 7.4/10 Pricing on request ✓ 0 of 4 features Visit Listen Labs
SurveyNode #5 in Conversational AI Survey Platforms 7.3/10 Free plan · paid from £100/mo · 7-day trial Free plan✓ 3 of 4 features Visit SurveyNode

Listen Labs leads on 0 checks, SurveyNode on 4, and 1 is even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreListen Labs · 7.4/10
  • Free planonly SurveyNode
  • Most featuresSurveyNode · 3 of 4

Listen Labs scores higher on our rubric for conversational ai survey platforms: 7.4 against 7.3 out of 10; our editors rank them #4 and #5.

SurveyNode offers free plan; Listen Labs doesn't publish it. SurveyNode offers adaptive follow-ups; Listen Labs doesn't publish it. SurveyNode offers ai question generation; Listen Labs doesn't publish it. SurveyNode offers multilingual surveys; Listen Labs doesn't publish it.

Listen Labs is the better fit for global research teams needing multilingual interviews. SurveyNode is the better fit for organizations needing multilingual conversational surveys.

  • Listen Labs fits best

    Global research teams needing multilingual interviews

  • SurveyNode fits best

    Organizations needing multilingual conversational surveys

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Listen Labs 7.4/10 Visit ↗ SurveyNode 7.3/10 Visit ↗
At a glance
Editor score 7.4 7.3
Ranking #4 in Conversational AI Survey Platforms #5 in Conversational AI Survey Platforms
Best for Global research teams needing multilingual interviews Organizations needing multilingual conversational surveys
Pricing model Paid Free plan + paid
Starting price Not published Not published
Free plan Not published ✓ (best)
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Docs Email, Phone
Compliance SOC 2, GDPR GDPR, 2FA
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Listen Labs 0/4 · SurveyNode 3/4
Adaptive follow-ups Not published ✓ (best)
AI question generation Not published ✓ (best)
Voice surveys Not published —
Multilingual surveys Not published ✓ (best)
Specs
Response limit Not published 2500 responses
Supported languages Not published 20 languages
Export formats Not published CSV, JSON, PDF
Our review
Pros
  • Adaptive follow-up questions support AI-moderated interviews.
  • Recruit participants globally or from customer contact lists.
  • Traceable findings, highlight reels, and presentations aid synthesis.
  • Generates surveys from plain-language research objectives and adapts follow-ups.
  • Collects responses through WhatsApp, SMS, email and web in 20 languages.
  • Offers live analysis and CSV, JSON, API and webhook export options.
Cons
  • Pricing requires contact with sales.
  • Focuses on qualitative research rather than broad survey workflows.
  • Mobile operating systems are not specified.
  • Starter limits exports to CSV; API and MCP access appear on Professional.
  • Enterprise pricing is not shown alongside a monthly amount.
  • Voice surveys are not supported.
Our verdict

Listen Labs is a qualitative research platform for research, product, marketing, and insights teams. It supports studies such as concept and prototype testing, creative and usability testing, brand tracking, consumer journey mapping, and…

Read the review →

SurveyNode is a cloud conversational research platform for organizations that need to gather feedback across channels and languages. It is aimed at banks, mobile networks, insurers, healthcare providers and public bodies, with features for…

Read the review →
  1. Listen LabsConversational AI Survey Platforms 7.4Pricing on request
  2. SurveyNodeConversational AI Survey Platforms 7.3Free plan · paid from £100/mo · 7-day trial

Strengths and trade-offs

  • Listen Labs — where it wins

    • Adaptive follow-up questions support AI-moderated interviews.
    • Recruit participants globally or from customer contact lists.
    • Traceable findings, highlight reels, and presentations aid synthesis.

    Where it doesn't

    • Pricing requires contact with sales.
    • Focuses on qualitative research rather than broad survey workflows.
    • Mobile operating systems are not specified.

  • SurveyNode — where it wins

    • Generates surveys from plain-language research objectives and adapts follow-ups.
    • Collects responses through WhatsApp, SMS, email and web in 20 languages.
    • Offers live analysis and CSV, JSON, API and webhook export options.

    Where it doesn't

    • Starter limits exports to CSV; API and MCP access appear on Professional.
    • Enterprise pricing is not shown alongside a monthly amount.
    • Voice surveys are not supported.
  • Listen Labs7.4/10 · Pricing on request

    Run adaptive multilingual interviews and turn findings into traceable research deliverables.

    Visit Listen LabsFull verdict →
  • SurveyNode7.3/10 · Free plan · paid from £100/mo · 7-day trial

    A multilingual survey platform with adaptive follow-ups, analysis and several export paths.

    Visit SurveyNodeFull verdict →

More comparisons

All conversational AI survey platforms comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update