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Head-to-head · Elevator Service Software

LiftGrid vs Elevator360

  • Updated Nov 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score LiftGrid #7 in Elevator Service Software 8.8/10 14-day trial Free trial✓ 7 of 7 features Visit LiftGrid
Elevator360 #8 in Elevator Service Software 8.7/10 Pricing on request · 14-day trial Free trial✓ 6 of 7 features Visit Elevator360

LiftGrid leads on 0 checks, Elevator360 on 0, and 8 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreLiftGrid · 8.8/10
  • Free trialboth
  • Most featuresLiftGrid · 7 of 7

LiftGrid scores higher on our rubric for elevator service software: 8.8 against 8.7 out of 10; our editors rank them #7 and #8.

LiftGrid is the better fit for budget-conscious firms wanting a complete service suite. Elevator360 is the better fit for firms wanting portals, SLAs, and operational analytics.

  • LiftGrid fits best

    Budget-conscious firms wanting a complete service suite

  • Elevator360 fits best

    Firms wanting portals, SLAs, and operational analytics

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature LiftGrid 8.8/10 Visit ↗ Elevator360 8.7/10 Visit ↗
At a glance
Editor score 8.8 8.7
Ranking #7 in Elevator Service Software #8 in Elevator Service Software
Best for Budget-conscious firms wanting a complete service suite Firms wanting portals, SLAs, and operational analytics
Pricing model Paid Paid
Starting price $24/mo —
Free plan — —
Free trial 14 days 14 days
Free trial length 14 days · no card needed 14 days · no card needed
Deployment Cloud, Self-hosted, Mobile Cloud
Platforms Web, Android Web
Support Email, Tickets, Docs · 24/7 Email, Tickets · 24/7
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features LiftGrid 7/7 · Elevator360 6/7
Elevator asset register ✓ ✓
Inspection workflows ✓ (best) Not checked yet
Preventive maintenance ✓ ✓
Service dispatch ✓ ✓
Technician mobile app ✓ ✓
Service contract management ✓ ✓
Compliance records ✓ ✓
Our review
Pros
  • Covers assets, maintenance, faults, inspections, contracts, and invoicing
  • Offline-first Android app supports photos, signatures, and parts logging
  • Self-hosted deployment plus WhatsApp, SMS, SMTP, and Google Calendar integrations
  • Connects lift assets, AMC contracts, scheduling, dispatch, and service history
  • Client portal supports live technician tracking, documents, and complaints
  • Dashboards, compliance reports, and AI insights support operational decisions
Cons
  • No free plan; access starts at $24 per month
  • Technician mobile support is currently Android-focused
  • Advanced inventory and reporting require the Business plan
  • Web-only platform coverage
  • Custom pricing requires a sales conversation
  • May exceed the needs of small, single-site service operations
Our verdict

LiftGrid is a service operations platform for elevator companies managing buildings, equipment, technicians, inspections, contracts, billing, and customer communication. Its scope suits firms that want one system for elevator and building…

Read the review →

Elevator360 is a lift-management platform for elevator service companies managing multiple lifts and sites. It brings customer and asset records, installation details, lifecycle history, annual maintenance contracts, preventive…

Read the review →
  1. LiftGridElevator Service Software 8.814-day trial
  2. Elevator360Elevator Service Software 8.7Pricing on request · 14-day trial

Strengths and trade-offs

  • LiftGrid — where it wins

    • Covers assets, maintenance, faults, inspections, contracts, and invoicing
    • Offline-first Android app supports photos, signatures, and parts logging
    • Self-hosted deployment plus WhatsApp, SMS, SMTP, and Google Calendar integrations

    Where it doesn't

    • No free plan; access starts at $24 per month
    • Technician mobile support is currently Android-focused
    • Advanced inventory and reporting require the Business plan

  • Elevator360 — where it wins

    • Connects lift assets, AMC contracts, scheduling, dispatch, and service history
    • Client portal supports live technician tracking, documents, and complaints
    • Dashboards, compliance reports, and AI insights support operational decisions

    Where it doesn't

    • Web-only platform coverage
    • Custom pricing requires a sales conversation
    • May exceed the needs of small, single-site service operations

More comparisons

All elevator service software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update