HR Acuity vs Case360

HR Acuity8.8Visit Case3608.7Visit

Higher score HR Acuity #7 in Workplace Investigation Software 8.8/10 Pricing on request ✓ 0 of 6 features Visit HR Acuity

vs

Case360 #8 in Workplace Investigation Software 8.7/10 14-day trial Free trial✓ 5 of 6 features Visit Case360

• HR Acuity fits best

  Employee-relations teams using major HRIS platforms

• Case360 fits best

  Small teams seeking low-cost investigation depth

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Side by side

Feature	HR Acuity 8.8/10 Visit ↗	Case360 8.7/10 Visit ↗
At a glance
Editor score	8.8	8.7
Ranking	#7 in Workplace Investigation Software	#8 in Workplace Investigation Software
Best for	Employee-relations teams using major HRIS platforms	Small teams seeking low-cost investigation depth
Pricing model	Paid	Paid
Starting price	Pricing on request	—
Free plan	Not checked yet	—
Free trial	—	14 days
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Email, Phone, Docs	Email
Compliance	SOC 2, ISO 27001, GDPR	SSO/SAML
Built for	Enterprise, Mid-market	Solo, Small business, Mid-market, Enterprise
Features HR Acuity 0/6 · Case360 5/6
Case management	Not checked yet	✓ (best)
Evidence management	Not checked yet	✓ (best)
Interview management	Not checked yet	✓ (best)
Findings & remediation	Not checked yet	✓ (best)
Audit log	Not checked yet	✓ (best)
HRIS integrations	Not checked yet	Not checked yet
Our review
Pros	Omnichannel intake supports anonymous reporting and two-way messaging Guided investigations include interview templates, plans and timelines Bidirectional integrations cover Workday, ADP, UKG and other HRIS platforms	Links cases, allegations, people, evidence, timelines, tasks, and interviews AI summarizes documents, maps evidence gaps, and supports report generation Downloadable audit trails, role-based access, and secure document handling
Cons	Pricing requires contacting sales rather than selecting a published plan The platform is focused on employee relations and workplace investigations Technical support hours are weekdays, with 24/7 call monitoring rather than full support	Web-only access limits platform choice No free plan is available AI outputs remain advisory and require investigator judgment
Our verdict	HR Acuity is a cloud-based employee relations and HR case management platform for enterprise HR, employee-relations, compliance and legal teams. It centralizes workplace concerns, investigations, documentation, workflows, reporting and… Read the review →	Case360 is a cloud-based workplace investigation platform for Australian HR professionals, workplace investigation firms, and employment law firms. It brings case tracking, allegation records, evidence, people, timelines, tasks,… Read the review →

Strengths and trade-offs

• HR Acuity — where it wins

  • Omnichannel intake supports anonymous reporting and two-way messaging
  • Guided investigations include interview templates, plans and timelines
  • Bidirectional integrations cover Workday, ADP, UKG and other HRIS platforms

  Where it doesn't

  • Pricing requires contacting sales rather than selecting a published plan
  • The platform is focused on employee relations and workplace investigations
  • Technical support hours are weekdays, with 24/7 call monitoring rather than full support

• Case360 — where it wins

  • Links cases, allegations, people, evidence, timelines, tasks, and interviews
  • AI summarizes documents, maps evidence gaps, and supports report generation
  • Downloadable audit trails, role-based access, and secure document handling

  Where it doesn't

  • Web-only access limits platform choice
  • No free plan is available
  • AI outputs remain advisory and require investigator judgment

• HR Acuity8.8/10 · Pricing on request

  A mature investigation platform for HR teams that need structured workflows and HRIS sync.

  Visit HR AcuityFull verdict →
• Case3608.7/10 · 14-day trial

  A focused investigation workspace with unusually broad evidence and reporting tools.

  Visit Case360Full verdict →