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Head-to-head · Real User Monitoring

Grafana Faro vs TrueWatch Real User Monitoring

  • Updated Nov 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Grafana Faro #6 in Real User Monitoring 8.6/10 Free plan Free plan✓ 4 of 5 features Visit Grafana Faro
TrueWatch Real User Monitoring #20 in Real User Monitoring 7.3/10 Free plan Free plan✓ 5 of 5 features Visit TrueWatch

Grafana Faro leads on 0 checks, TrueWatch Real User Monitoring on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreGrafana Faro · 8.6/10
  • Free planboth
  • Most featuresTrueWatch Real User Monitoring · 5 of 5

Grafana Faro scores higher on our rubric for real user monitoring: 8.6 against 7.3 out of 10; our editors rank them #6 and #20.

On data retention, TrueWatch Real User Monitoring gives you 90+ days where Grafana Faro offers 30 days. On pricing metric, TrueWatch Real User Monitoring gives you Pageviews where Grafana Faro offers Sessions.

Grafana Faro is the better fit for open-source-minded web RUM teams. TrueWatch Real User Monitoring is the better fit for low-cost web and mobile RUM starters.

  • Grafana Faro fits best

    Open-source-minded web RUM teams

  • TrueWatch Real User Monitoring fits best

    Low-cost web and mobile RUM starters

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Side by side

Feature Grafana Faro 8.6/10 Visit ↗ TrueWatch Real User Monitoring 7.3/10 Visit ↗
At a glance
Editor score 8.6 7.3
Ranking #6 in Real User Monitoring #20 in Real User Monitoring
Best for Open-source-minded web RUM teams Low-cost web and mobile RUM starters
Pricing model Free plan + paid Free plan + paid
Starting price $19/mo $0.43/unit usage-based
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Self-hosted Cloud, Self-hosted
Platforms Web Web, iOS, Android
Support Email, Community, Docs Email, Tickets, Docs · 24/7
Integrations 6 integrations 7 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Grafana Faro 4/5 · TrueWatch Real User Monitoring 5/5
Core Web Vitals ✓ ✓
Mobile app monitoring Not checked yet ✓ (best)
Interaction tracking ✓ ✓
Geographic breakdown ✓ ✓
Error correlation ✓ ✓
Specs
Data retention 30 days 90+ days
Pricing metric Sessions Pageviews
Our review
Pros
  • Free plan includes up to 50k sessions per month
  • Tracks Web Vitals, errors, interactions, geography, and sessions
  • Connects frontend telemetry with Grafana and OpenTelemetry tools
  • Free plan with usage-based pricing from $0.43 per 10K page views
  • Covers web, iOS, Android, API, and self-hosted deployments
  • Tracks sessions, interactions, errors, Core Web Vitals, crashes, and geography
Cons
  • Web-focused rather than native mobile monitoring
  • Free plan includes community support only
  • Published retention period is 30 days
  • Pricing is measured by page views rather than a monthly subscription
  • Paid plan additions vary by workspace and plan
  • The product spans many signals, which may exceed a narrow RUM need
Our verdict

Grafana Faro is an open-source JavaScript SDK for real user monitoring in browser-based applications. It is designed for developers, DevOps teams, and SREs that need frontend performance, error, interaction, session, and trace data. Faro…

Read the review →

TrueWatch Real User Monitoring collects and analyzes real-user experience data across web, Android, iOS, mini-program, and macOS applications. It is intended for teams that need visibility into sessions, page views, frontend errors, user…

Read the review →
  1. Grafana FaroReal User Monitoring 8.6Free plan
  2. TrueWatch Real User MonitoringReal User Monitoring 7.3Free plan

Strengths and trade-offs

  • Grafana Faro — where it wins

    • Free plan includes up to 50k sessions per month
    • Tracks Web Vitals, errors, interactions, geography, and sessions
    • Connects frontend telemetry with Grafana and OpenTelemetry tools

    Where it doesn't

    • Web-focused rather than native mobile monitoring
    • Free plan includes community support only
    • Published retention period is 30 days
  • TrueWatch Real User Monitoring — where it wins

    • Free plan with usage-based pricing from $0.43 per 10K page views
    • Covers web, iOS, Android, API, and self-hosted deployments
    • Tracks sessions, interactions, errors, Core Web Vitals, crashes, and geography

    Where it doesn't

    • Pricing is measured by page views rather than a monthly subscription
    • Paid plan additions vary by workspace and plan
    • The product spans many signals, which may exceed a narrow RUM need

Grafana Faro vs TrueWatch Real User Monitoring: questions

Which is better for real user monitoring, Grafana Faro or TrueWatch Real User Monitoring?

Grafana Faro scores higher on our rubric for real user monitoring: 8.6 against 7.3 out of 10; our editors rank them #6 and #20.

How do Grafana Faro and TrueWatch Real User Monitoring compare?

All 6 checks we put side by side come out level: neither leads on any.

Do Grafana Faro and TrueWatch Real User Monitoring have a free plan?

Grafana Faro: Yes. TrueWatch Real User Monitoring: Yes.

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update