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Head-to-head · Software Tutorials

Gainsight PX vs Userpilot

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Gainsight PX #4 in Software Tutorials 8.7/10 Pricing on request ✓ 1 of 7 features Visit Gainsight PX
Userpilot #5 in Software Tutorials 8.6/10 14-day trial Free trial✓ 1 of 7 features Visit Userpilot

Gainsight PX leads on 0 checks, Userpilot on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreGainsight PX · 8.7/10
  • Free trialonly Userpilot

Gainsight PX scores higher on our rubric for software tutorials: 8.7 against 8.6 out of 10; our editors rank them #4 and #5.

Gainsight PX is the better fit for mid-market and enterprise product education. Userpilot is the better fit for product teams building web and mobile tutorials.

  • Gainsight PX fits best

    Mid-market and enterprise product education

  • Userpilot fits best

    Product teams building web and mobile tutorials

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Side by side

Feature Gainsight PX 8.7/10 Visit ↗ Userpilot 8.6/10 Visit ↗
At a glance
Editor score 8.7 8.6
Ranking #4 in Software Tutorials #5 in Software Tutorials
Best for Mid-market and enterprise product education Product teams building web and mobile tutorials
Pricing model Paid Paid
Starting price — $299/mo
Free plan — —
Free trial — 14 days
Deployment Cloud, Mobile, Desktop Cloud, Browser extension, Mobile
Platforms Web, Windows, iOS, Android Web, iOS, Android, Chrome extension
Support Docs, Email Email, Live chat, Phone, Docs
Compliance SOC 2, GDPR, SSO/SAML SOC 2, GDPR, HIPAA, SSO/SAML, 2FA
Integrations 19 integrations 12 integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Gainsight PX 1/7 · Userpilot 1/7
Interactive walkthroughs Not checked yet Not checked yet
Screen recording Not checked yet Not checked yet
Browser extension Not checked yet Not checked yet
In-app guides ✓ (best) Not checked yet
Tutorial analytics Not checked yet Not checked yet
Localization support Not checked yet ✓ (best)
Video export Not checked yet Not checked yet
Our review
Pros
  • Combines product analytics with guides, walkthroughs, and contextual engagements
  • Segments audiences and tracks feature adoption and retention
  • Supports web, mobile, and desktop products with a broad integration set
  • Create tours, checklists and branching walkthroughs without coding
  • Combine funnels, session replay, surveys and experimentation
  • Supports native iOS and Android engagement
Cons
  • Paid Product Experience pricing requires a request
  • No permanent free plan is listed
  • The breadth may exceed the needs of teams seeking guides alone
  • Starter is $299 per month and limited to 2,000 monthly active users
  • Advanced analytics and session replay allowances start with Growth
  • Enterprise pricing is custom
Our verdict

Gainsight PX brings product analytics and in-app education together for SaaS teams and other organizations working to improve adoption. Product, customer success, and growth teams can use it to examine user behavior, identify feature…

Read the review →

Userpilot brings in-app tutorials and product adoption tools together for product, UX, marketing, growth and customer-success teams. Non-technical teams can create tours, branching walkthroughs, onboarding checklists and contextual prompts…

Read the review →
  1. Gainsight PXSoftware Tutorials 8.7Pricing on request
  2. UserpilotSoftware Tutorials 8.614-day trial

Strengths and trade-offs

  • Gainsight PX — where it wins

    • Combines product analytics with guides, walkthroughs, and contextual engagements
    • Segments audiences and tracks feature adoption and retention
    • Supports web, mobile, and desktop products with a broad integration set

    Where it doesn't

    • Paid Product Experience pricing requires a request
    • No permanent free plan is listed
    • The breadth may exceed the needs of teams seeking guides alone

  • Userpilot — where it wins

    • Create tours, checklists and branching walkthroughs without coding
    • Combine funnels, session replay, surveys and experimentation
    • Supports native iOS and Android engagement

    Where it doesn't

    • Starter is $299 per month and limited to 2,000 monthly active users
    • Advanced analytics and session replay allowances start with Growth
    • Enterprise pricing is custom

More comparisons

All software tutorials comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update