FIS Loyalty Engagement Solutions vs Salesforce Loyalty Management

FLFIS Loyalty Engagement Solutions9.2Visit Salesforce Loyalty Management9.0Visit

Higher score FL FIS Loyalty Engagement Solutions #1 in Customer Loyalty Software 9.2/10 Pricing on request ✓ 1 of 3 features Visit FIS

vs

Salesforce Loyalty Management #2 in Customer Loyalty Software 9.0/10 Paid ✓ 0 of 3 features Visit Salesforce

• FIS Loyalty Engagement Solutions fits best

  Banks and enterprises needing broad loyalty models

• Salesforce Loyalty Management fits best

  Large Salesforce-centric loyalty programs

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Side by side

Feature	FLFIS Loyalty Engagement Solutions 9.2/10 Visit ↗	Salesforce Loyalty Management 9.0/10 Visit ↗
At a glance
Editor score	9.2	9.0
Ranking	#1 in Customer Loyalty Software	#2 in Customer Loyalty Software
Best for	Banks and enterprises needing broad loyalty models	Large Salesforce-centric loyalty programs
Pricing model	Paid	Paid
Starting price	Pricing on request	$20,000/mo
Free plan	Not checked yet	—
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Features FIS Loyalty Engagement Solutions 1/3 · Salesforce Loyalty Management 0/3
Referral program	Not checked yet	Not checked yet
POS integrations	✓ (best)	Not checked yet
Ecommerce integrations	Not checked yet	Not checked yet
Specs
Program types	card-linked, merchant-funded, transaction-based, behavior-based, relationship-based	Not checked yet
Reward types	points, cash back, gift cards, travel, merchandise, merchant-funded offers	Not checked yet
Member limit	Not checked yet	100000
Our review
Pros	Supports card-linked, merchant-funded and relationship-based programs Connects payment-card activity to real-time earning and redemption Offers points, cash back, travel, gift cards and other reward types	Supports points, tiers, rewards, and redemption rules for B2B and B2C programs. Growth and Advanced add member, reward, benefit, partner, and promotion management. Connects with Salesforce clouds, POS systems, APIs, and automated member journeys.
Cons	Package pricing requires contacting sales Four packages mean buyers must choose a fit for program complexity Its payment-linked breadth may exceed the needs of simple loyalty programs	Starter begins at $20,000 per org per month with annual billing. Multiple program setup is listed only on the $45,000 Advanced plan. Its Salesforce-centered ecosystem may not suit organizations seeking a standalone tool.
Our verdict	FIS Loyalty Engagement Solutions is a cloud-based loyalty program product for banks, credit unions, merchants and digital financial institutions. Its scope spans card-linked, merchant-funded, transaction-based, behavior-based and… Read the review →	Salesforce Loyalty Management is a cloud application for designing, running, and analyzing B2B and B2C loyalty programs. It is aimed at organizations managing customer or partner incentives, including those with multiple programs and… Read the review →

Strengths and trade-offs

• FIS Loyalty Engagement Solutions — where it wins

  • Supports card-linked, merchant-funded and relationship-based programs
  • Connects payment-card activity to real-time earning and redemption
  • Offers points, cash back, travel, gift cards and other reward types

  Where it doesn't

  • Package pricing requires contacting sales
  • Four packages mean buyers must choose a fit for program complexity
  • Its payment-linked breadth may exceed the needs of simple loyalty programs

• Salesforce Loyalty Management — where it wins

  • Supports points, tiers, rewards, and redemption rules for B2B and B2C programs.
  • Growth and Advanced add member, reward, benefit, partner, and promotion management.
  • Connects with Salesforce clouds, POS systems, APIs, and automated member journeys.

  Where it doesn't

  • Starter begins at $20,000 per org per month with annual billing.
  • Multiple program setup is listed only on the $45,000 Advanced plan.
  • Its Salesforce-centered ecosystem may not suit organizations seeking a standalone tool.

• FLFIS Loyalty Engagement Solutions9.2/10 · Pricing on request

  A broad loyalty suite connecting payment activity, offers and account-level rewards.

  Visit FISFull verdict →
• Salesforce Loyalty Management9.0/10 · Paid

  A broad loyalty toolkit for Salesforce organizations with budgets for enterprise pricing.

  Visit SalesforceFull verdict →