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Head-to-head · Real User Monitoring

Embrace vs Amazon CloudWatch RUM

  • Updated Nov 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Embrace #8 in Real User Monitoring 8.4/10 Free plan · 30-day trial Free planFree trial✓ 5 of 5 features Visit Embrace

Embrace leads on 1 check, Amazon CloudWatch RUM on 0, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreEmbrace · 8.4/10
  • Free planonly Embrace
  • Free trialonly Embrace

Embrace scores higher on our rubric for real user monitoring: 8.4 against 7.5 out of 10; our editors rank them #8 and #16.

Embrace offers free plan; Amazon CloudWatch RUM doesn't. On data retention, Embrace gives you 90+ days where Amazon CloudWatch RUM offers 30 days. On pricing metric, Amazon CloudWatch RUM gives you Custom where Embrace offers Sessions.

Embrace is the better fit for mobile-first teams wanting affordable RUM. Amazon CloudWatch RUM is the better fit for AWS-centric teams needing broad RUM coverage.

  • Embrace fits best

    Mobile-first teams wanting affordable RUM

  • Amazon CloudWatch RUM fits best

    AWS-centric teams needing broad RUM coverage

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Side by side

Feature Embrace 8.4/10 Visit ↗ Amazon CloudWatch RUM 7.5/10 Visit ↗
At a glance
Editor score 8.4 7.5
Ranking #8 in Real User Monitoring #16 in Real User Monitoring
Best for Mobile-first teams wanting affordable RUM AWS-centric teams needing broad RUM coverage
Pricing model Free plan + paid Paid
Starting price $0.80/unit usage-based $0.35/GB usage-based
Free plan ✓ (best) —
Free trial 30 days —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Community, Docs Docs
Integrations 4 integrations 3 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Embrace 5/5 · Amazon CloudWatch RUM 5/5
Core Web Vitals ✓ ✓
Mobile app monitoring ✓ ✓
Interaction tracking ✓ ✓
Geographic breakdown ✓ ✓
Error correlation ✓ ✓
Specs
Data retention 90+ days 30 days
Pricing metric Sessions Custom
Our review
Pros
  • Free tier covers errors, crashes, basic performance, dashboards, and alerting
  • Monitors web, iOS, Android, APIs, crashes, ANRs, networks, and traces
  • Low-cost Pro pricing with custom dashboards and API data forwarding
  • Covers web, Android, and iOS application experiences
  • Correlates sessions with traces, errors, and journeys
  • Provides privacy-masked replay and detailed geographic breakdowns
Cons
  • Free tier is capped at 1 million sessions per year and 5 users
  • Integration options are smaller than those of the highest-ranked products
  • Advanced enterprise workflow and support features require Enterprise
  • No free plan; usage charges apply monthly
  • Collected RUM data is retained for 30 days
  • Pricing varies by AWS Region and usage volume
Our verdict

Embrace is a real user monitoring and observability platform for engineering and reliability teams supporting mobile and web applications. It brings together real-user sessions, user timelines, crashes, exceptions, network activity, Core…

Read the review →

Amazon CloudWatch RUM monitors real-user experiences across web, Android, and iOS applications. It is suited to AWS-centric teams that need visibility into page loads, Core Web Vitals, app launches, screen loads, crashes, client-side…

Read the review →
  1. EmbraceReal User Monitoring 8.4Free plan · 30-day trial
  2. Amazon CloudWatch RUMReal User Monitoring 7.5Paid

Strengths and trade-offs

  • Embrace — where it wins

    • Free tier covers errors, crashes, basic performance, dashboards, and alerting
    • Monitors web, iOS, Android, APIs, crashes, ANRs, networks, and traces
    • Low-cost Pro pricing with custom dashboards and API data forwarding

    Where it doesn't

    • Free tier is capped at 1 million sessions per year and 5 users
    • Integration options are smaller than those of the highest-ranked products
    • Advanced enterprise workflow and support features require Enterprise
  • Amazon CloudWatch RUM — where it wins

    • Covers web, Android, and iOS application experiences
    • Correlates sessions with traces, errors, and journeys
    • Provides privacy-masked replay and detailed geographic breakdowns

    Where it doesn't

    • No free plan; usage charges apply monthly
    • Collected RUM data is retained for 30 days
    • Pricing varies by AWS Region and usage volume
  • Embrace8.4/10 · Free plan · 30-day trial

    Affordable, mobile-first RUM with broad coverage across apps, web, crashes, and performance.

    Visit EmbraceFull verdict →
  • Amazon CloudWatch RUM7.5/10 · Paid

    Broad web and mobile RUM coverage with usage-based AWS pricing.

    Visit AWSFull verdict →

Embrace vs Amazon CloudWatch RUM: questions

Which is better for real user monitoring, Embrace or Amazon CloudWatch RUM?

Embrace scores higher on our rubric for real user monitoring: 8.4 against 7.5 out of 10; our editors rank them #8 and #16.

How do Embrace and Amazon CloudWatch RUM compare?

Of the 6 checks we put side by side, Embrace leads on 1, Amazon CloudWatch RUM on none, and 5 are level. Free plan only on Embrace.

Do Embrace and Amazon CloudWatch RUM have a free plan?

Embrace: Yes. Amazon CloudWatch RUM: No.

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update