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Head-to-head · Insurance Software

Duck Creek Claims vs Sapiens CoreSuite

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Duck Creek Claims #6 in Insurance Software 8.6/10 Pricing on request ✓ 0 of 4 features Visit Duck Creek
Sapiens CoreSuite #8 in Insurance Software 8.4/10 Pricing on request ✓ 3 of 4 features Contact Sapiens

Duck Creek Claims leads on 0 checks, Sapiens CoreSuite on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDuck Creek Claims · 8.6/10
  • Most featuresSapiens CoreSuite · 3 of 4

Duck Creek Claims scores higher on our rubric for insurance software: 8.6 against 8.4 out of 10; our editors rank them #6 and #8.

Duck Creek Claims is the better fit for enterprise insurers focused on claims operations. Sapiens CoreSuite is the better fit for mid-market and enterprise P&C insurers.

  • Duck Creek Claims fits best

    Enterprise insurers focused on claims operations

  • Sapiens CoreSuite fits best

    Mid-market and enterprise P&C insurers

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Duck Creek Claims 8.6/10 Visit ↗ Sapiens CoreSuite 8.4/10 Visit ↗
At a glance
Editor score 8.6 8.4
Ranking #6 in Insurance Software #8 in Insurance Software
Best for Enterprise insurers focused on claims operations Mid-market and enterprise P&C insurers
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Docs Email, Phone, Docs
Built for Enterprise Mid-market, Enterprise
Features Duck Creek Claims 0/4 · Sapiens CoreSuite 3/4
Policy administration Not checked yet ✓ (best)
Claims management Not checked yet ✓ (best)
Underwriting tools Not checked yet ✓ (best)
Mobile app Not checked yet Not checked yet
Specs
Insurance lines Not checked yet Not checked yet
Deployment Cloud Not checked yet
Our review
Pros
  • Covers claims from first notice through payments, subrogation, and recovery
  • Rules-based routing, straight-through processing, and automated decisioning
  • Cloud platform with partner integrations and AI-assisted workflows
  • Combines policy administration, claims, billing and underwriting workflows.
  • Supports product and policy configuration for P&C processing.
  • Offers integration with surrounding insurance systems through web and API.
Cons
  • Pricing requires a sales conversation rather than published plan rates
  • Cloud deployment may not suit insurers requiring on-premises control
  • Documentation is the listed support channel for operational assistance
  • Pricing requires direct engagement with Sapiens.
  • The supplied product details cover P&C, not other insurance categories.
  • Cloud is the listed deployment; broader deployment choices are not described.
Our verdict

Duck Creek Claims is a cloud-based claims management system for property and casualty insurers. It is aimed at enterprise claims teams handling routine work, complex cases, and catastrophe-driven volume spikes. The workflow starts with…

Read the review →

For property-and-casualty carriers, Sapiens CoreSuite brings core operations into an enterprise insurance platform. Its scope includes policy administration, claims handling, billing and underwriting workflow support, alongside product and…

Read the review →
  1. Duck Creek ClaimsInsurance Software 8.6Pricing on request
  2. Sapiens CoreSuiteInsurance Software 8.4Pricing on request

Strengths and trade-offs

  • Duck Creek Claims — where it wins

    • Covers claims from first notice through payments, subrogation, and recovery
    • Rules-based routing, straight-through processing, and automated decisioning
    • Cloud platform with partner integrations and AI-assisted workflows

    Where it doesn't

    • Pricing requires a sales conversation rather than published plan rates
    • Cloud deployment may not suit insurers requiring on-premises control
    • Documentation is the listed support channel for operational assistance

  • Sapiens CoreSuite — where it wins

    • Combines policy administration, claims, billing and underwriting workflows.
    • Supports product and policy configuration for P&C processing.
    • Offers integration with surrounding insurance systems through web and API.

    Where it doesn't

    • Pricing requires direct engagement with Sapiens.
    • The supplied product details cover P&C, not other insurance categories.
    • Cloud is the listed deployment; broader deployment choices are not described.
  • Duck Creek Claims8.6/10 · Pricing on request

    Enterprise claims software spanning intake, investigation, settlement, recovery, and AI decisioning.

    Visit Duck CreekFull verdict →
  • Sapiens CoreSuite8.4/10 · Pricing on request

    A configurable P&C core suite for carriers with policy, claims, billing and underwriting needs.

    Contact SapiensFull verdict →

More comparisons

All insurance software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update