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Head-to-head · Insurance Software

Guidewire InsuranceSuite vs Duck Creek Claims

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Guidewire InsuranceSuite #1 in Insurance Software 9.3/10 Pricing on request ✓ 3 of 4 features Visit Guidewire
Duck Creek Claims #6 in Insurance Software 8.6/10 Pricing on request ✓ 0 of 4 features Visit Duck Creek

Guidewire InsuranceSuite leads on 0 checks, Duck Creek Claims on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreGuidewire InsuranceSuite · 9.3/10
  • Most featuresGuidewire InsuranceSuite · 3 of 4

Guidewire InsuranceSuite scores higher on our rubric for insurance software: 9.3 against 8.6 out of 10; our editors rank them #1 and #6.

On deployment, Guidewire InsuranceSuite gives you Both where Duck Creek Claims offers Cloud.

Guidewire InsuranceSuite is the better fit for mid-to-large insurers needing a broad core suite. Duck Creek Claims is the better fit for enterprise insurers focused on claims operations.

  • Guidewire InsuranceSuite fits best

    Mid-to-large insurers needing a broad core suite

  • Duck Creek Claims fits best

    Enterprise insurers focused on claims operations

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Guidewire InsuranceSuite 9.3/10 Visit ↗ Duck Creek Claims 8.6/10 Visit ↗
At a glance
Editor score 9.3 8.6
Ranking #1 in Insurance Software #6 in Insurance Software
Best for Mid-to-large insurers needing a broad core suite Enterprise insurers focused on claims operations
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud, Self-hosted Cloud
Platforms Web Web
Support Docs Docs
Compliance SOC 2, ISO 27001, PCI DSS SOC 2, ISO 27001
Built for Mid-market, Enterprise Enterprise
Features Guidewire InsuranceSuite 3/4 · Duck Creek Claims 0/4
Policy administration ✓ (best) Not checked yet
Claims management ✓ (best) Not checked yet
Underwriting tools ✓ (best) Not checked yet
Mobile app Not checked yet Not checked yet
Specs
Insurance lines Property and casualty (P&C); all lines of business (customer-configured) Not checked yet
Deployment Both Cloud
Our review
Pros
  • Covers policy administration, claims, billing, pricing, and underwriting.
  • Supports cloud and self-hosted deployment options.
  • Product tools support P&C and customer-configured lines of business.
  • Covers claims from first notice through payments, subrogation, and recovery
  • Rules-based routing, straight-through processing, and automated decisioning
  • Cloud platform with partner integrations and AI-assisted workflows
Cons
  • Pricing requires contacting sales rather than self-serve purchase.
  • The suite may be broader than needed for insurers seeking a single function.
  • Support channels listed are limited to documentation.
  • Pricing requires a sales conversation rather than published plan rates
  • Cloud deployment may not suit insurers requiring on-premises control
  • Documentation is the listed support channel for operational assistance
Our verdict

Guidewire InsuranceSuite brings together core applications for property and casualty insurers, with policy administration, claims, billing, product design, pricing, and underwriting capabilities. It is positioned for mid-sized and large…

Read the review →

Duck Creek Claims is a cloud-based claims management system for property and casualty insurers. It is aimed at enterprise claims teams handling routine work, complex cases, and catastrophe-driven volume spikes. The workflow starts with…

Read the review →
  1. Guidewire InsuranceSuiteInsurance Software 9.3Pricing on request
  2. Duck Creek ClaimsInsurance Software 8.6Pricing on request

Strengths and trade-offs

  • Guidewire InsuranceSuite — where it wins

    • Covers policy administration, claims, billing, pricing, and underwriting.
    • Supports cloud and self-hosted deployment options.
    • Product tools support P&C and customer-configured lines of business.

    Where it doesn't

    • Pricing requires contacting sales rather than self-serve purchase.
    • The suite may be broader than needed for insurers seeking a single function.
    • Support channels listed are limited to documentation.

  • Duck Creek Claims — where it wins

    • Covers claims from first notice through payments, subrogation, and recovery
    • Rules-based routing, straight-through processing, and automated decisioning
    • Cloud platform with partner integrations and AI-assisted workflows

    Where it doesn't

    • Pricing requires a sales conversation rather than published plan rates
    • Cloud deployment may not suit insurers requiring on-premises control
    • Documentation is the listed support channel for operational assistance
  • Guidewire InsuranceSuite9.3/10 · Pricing on request

    A broad core suite for insurers seeking connected policy, claims, billing, and underwriting tools.

    Visit GuidewireFull verdict →
  • Duck Creek Claims8.6/10 · Pricing on request

    Enterprise claims software spanning intake, investigation, settlement, recovery, and AI decisioning.

    Visit Duck CreekFull verdict →

More comparisons

All insurance software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update