Duck Creek Claims vs ClickClaims

Duck Creek Claims9.1Visit CClickClaims8.8Visit

Higher score Duck Creek Claims #2 in Claims Processing Software 9.1/10 Pricing on request Visit Duck Creek

vs

C ClickClaims #5 in Claims Processing Software 8.8/10 Pricing on request Visit ClickClaims

• Duck Creek Claims fits best

  Enterprise insurers automating claim lifecycles

• ClickClaims fits best

  P&C teams needing mobile claims operations

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Side by side

Feature	Duck Creek Claims 9.1/10 Visit ↗	CClickClaims 8.8/10 Visit ↗
At a glance
Editor score	9.1	8.8
Ranking	#2 in Claims Processing Software	#5 in Claims Processing Software
Best for	Enterprise insurers automating claim lifecycles	P&C teams needing mobile claims operations
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Support	Docs	Phone · 24/7
Compliance	SOC 2, ISO 27001	SOC 2, HIPAA, PCI DSS
Integrations	100+ integrations	50+ integrations
Built for	Enterprise	Small business, Mid-market, Enterprise
Specs
Supported claim lines	Not checked yet	Property and casualty
Intake channels	Not checked yet	Automated data imports/EDI; email; mobile forms; SMS/texting; call center
Workflow automation	Not checked yet	Advanced
Integration options	Not checked yet	Xactware, Symbility Solutions, QuickBooks, Policy Port (Tiva), Seibels, PolicyOne, NIPR, carrier and TPA systems; API, web services, SFTP, FTPS, system upload, and email
Deployment	Cloud	Cloud
Our review
Pros	Covers the claims lifecycle from first notice through recovery Rules-based routing and AI-assisted decisioning automate workflows Cloud web/API platform with 100 partner and data-provider integrations	Covers intake, dispatch, financial workflows, documents, and analytics Supports 50 integrations, including Xactware, Symbility, and QuickBooks Web and mobile access with 24/7 phone support
Cons	Pricing requires a sales contact Enterprise-oriented scope may exceed smaller insurers' needs Support is centered on documentation	Pricing requires a contact-sales process Focused on property and casualty claims operations Phone is the listed support channel
Our verdict	Duck Creek Claims is a cloud-based claims management system for property and casualty insurers. It supports operations from first notice of loss through settlement and recovery, covering routine claims, complex cases, and… Read the review →	ClickClaims is a hosted claims management system for property and casualty carriers, independent adjusters, third-party administrators, and specialty claim service providers. It brings claim intake, automated imports, assignment, dispatch,… Read the review →

Strengths and trade-offs

• Duck Creek Claims — where it wins

  • Covers the claims lifecycle from first notice through recovery
  • Rules-based routing and AI-assisted decisioning automate workflows
  • Cloud web/API platform with 100 partner and data-provider integrations

  Where it doesn't

  • Pricing requires a sales contact
  • Enterprise-oriented scope may exceed smaller insurers' needs
  • Support is centered on documentation

• ClickClaims — where it wins

  • Covers intake, dispatch, financial workflows, documents, and analytics
  • Supports 50 integrations, including Xactware, Symbility, and QuickBooks
  • Web and mobile access with 24/7 phone support

  Where it doesn't

  • Pricing requires a contact-sales process
  • Focused on property and casualty claims operations
  • Phone is the listed support channel

• Duck Creek Claims9.1/10 · Pricing on request

  An enterprise claims platform covering intake through recovery with AI-assisted decisioning.

  Visit Duck CreekFull verdict →
• CClickClaims8.8/10 · Pricing on request

  A cloud claims system covering P&C intake, workflows, financials, documents, and analytics.

  Visit ClickClaimsFull verdict →