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Head-to-head · Law Enforcement Software

CrimeStar vs CivicRMS

  • Updated Sep 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score CrimeStar #6 in Law Enforcement Software 7.1/10 From $3,300 · 90-day trial ✓ 4 of 4 features Visit CrimeStar
CivicRMS #8 in Law Enforcement Software 6.8/10 Pricing on request ✓ 4 of 4 features Visit CivicEye

CrimeStar leads on 0 checks, CivicRMS on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCrimeStar · 7.1/10

CrimeStar scores higher on our rubric for law enforcement software: 7.1 against 6.8 out of 10; our editors rank them #6 and #8.

On deployment, CrimeStar gives you On-premise where CivicRMS offers Cloud.

CrimeStar is the better fit for budget-conscious agencies wanting CAD and RMS licenses. CivicRMS is the better fit for agencies prioritizing records with CAD-linked workflows.

  • CrimeStar fits best

    Budget-conscious agencies wanting CAD and RMS licenses

  • CivicRMS fits best

    Agencies prioritizing records with CAD-linked workflows

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Side by side

Feature CrimeStar 7.1/10 Visit ↗ CivicRMS 6.8/10 Visit ↗
At a glance
Editor score 7.1 6.8
Ranking #6 in Law Enforcement Software #8 in Law Enforcement Software
Best for Budget-conscious agencies wanting CAD and RMS licenses Agencies prioritizing records with CAD-linked workflows
Pricing model Paid Paid
Starting price Not published Not published
Free plan — —
Free trial — —
Deployment Self-hosted, Desktop Cloud
Platforms Windows, Web Web, Windows, macOS, Linux, iOS, Android
Support Email, Phone Phone, Live chat, Email, Docs · 24/7
Integrations 4 integrations 8 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features CrimeStar 4/4 · CivicRMS 4/4
CAD dispatch ✓ ✓
Records management ✓ ✓
Mobile access ✓ ✓
Evidence management ✓ ✓
Specs
Deployment On-premise Cloud
Integration options State CJIS, NCIC, Court Solutions Fine Payment System, Microsoft SQL Server CAD systems; jail management systems (JMS); third-party evidence software; GIS Address; warrants; scofflaw; DMV; Google Maps
Our review
Pros
  • Covers RMS, CAD, evidence, mobile dispatch and field communications
  • Connects with CJIS, NCIC, Microsoft SQL Server and court payments
  • Offers a 90-day evaluation trial and included first-year support
  • Supports NIBRS validation and compliant reporting.
  • Tracks evidence with barcodes, locations and audit logs.
  • Connects CAD analytics with mobile field reporting.
Cons
  • One-time license purchases require substantial upfront budgeting
  • Self-hosted Windows and desktop deployment requires agency-managed infrastructure
  • CAD and several add-ons require separate licenses and an RMS license
  • Pricing requires a sales discussion and depends on agency requirements.
  • Its broad records scope may exceed the needs of agencies seeking a narrow tool.
  • Fragmented search is designed for large record indexes, not a simple records workflow.
Our verdict

CrimeStar is a suite of law enforcement applications for agencies that need records management, computer-aided dispatch and communications with field officers. Its RMS covers incidents, calls for service, arrests, booking, warrants,…

Read the review →

CivicRMS is CivicEye’s cloud-based records management system for law-enforcement agencies. It centralizes dispatch, incident, arrest, inmate and other public-safety records, with modules for evidence and warrants. Its combination of…

Read the review →
  1. CrimeStarLaw Enforcement Software 7.1From $3,300 · 90-day trial
  2. CivicRMSLaw Enforcement Software 6.8Pricing on request

Strengths and trade-offs

  • CrimeStar — where it wins

    • Covers RMS, CAD, evidence, mobile dispatch and field communications
    • Connects with CJIS, NCIC, Microsoft SQL Server and court payments
    • Offers a 90-day evaluation trial and included first-year support

    Where it doesn't

    • One-time license purchases require substantial upfront budgeting
    • Self-hosted Windows and desktop deployment requires agency-managed infrastructure
    • CAD and several add-ons require separate licenses and an RMS license

  • CivicRMS — where it wins

    • Supports NIBRS validation and compliant reporting.
    • Tracks evidence with barcodes, locations and audit logs.
    • Connects CAD analytics with mobile field reporting.

    Where it doesn't

    • Pricing requires a sales discussion and depends on agency requirements.
    • Its broad records scope may exceed the needs of agencies seeking a narrow tool.
    • Fragmented search is designed for large record indexes, not a simple records workflow.
  • CrimeStar7.1/10 · From $3,300 · 90-day trial

    A modular CAD and RMS suite with mobile communications and CJIS/NCIC connectivity.

    Visit CrimeStarFull verdict →
  • CivicRMS6.8/10 · Pricing on request

    A cloud RMS that links police records with CAD, jail, evidence and mobile workflows.

    Visit CivicEyeFull verdict →

More comparisons

All law enforcement software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update