Head-to-head · Surveillance Video Management
CompleteView VMS vs OpenEye Web Services
CompleteView VMS leads on 0 checks, OpenEye Web Services on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreCompleteView VMS · 8.5/10
CompleteView VMS scores higher on our rubric for surveillance video management: 8.5 against 8.4 out of 10; our editors rank them #5 and #6.
CompleteView VMS is the better fit for multi-site video operations and evidence teams. OpenEye Web Services is the better fit for multi-site teams linking video to business systems.
- CompleteView VMS fits best
Multi-site video operations and evidence teams
- OpenEye Web Services fits best
Multi-site teams linking video to business systems
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Side by side
| Feature | CompleteView VMS 8.5/10 Visit ↗ | OpenEye Web Services 8.4/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.5 | 8.4 |
| Ranking | #5 in Surveillance Video Management | #6 in Surveillance Video Management |
| Best for | Multi-site video operations and evidence teams | Multi-site teams linking video to business systems |
| Pricing model | Paid | Paid |
| Starting price | Pricing on request | Pricing on request |
| Free plan | Not checked yet | — |
| Free trial | — | — |
| Deployment | Self-hosted, Cloud | Cloud, Self-hosted |
| Platforms | Web, iOS, Android | Web, Windows, iOS, Android |
| Support | Email, Docs | Phone, Docs |
| Integrations | 5 integrations | 12 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features CompleteView VMS 4/4 · OpenEye Web Services 4/4 | ||
| AI video analytics | ✓ | ✓ |
| Mobile apps | ✓ | ✓ |
| ONVIF support | ✓ | ✓ |
| Access control | ✓ | ✓ |
| Specs | ||
| Deployment | Hybrid | Hybrid |
| Camera capacity | Not checked yet | Not checked yet |
| Video retention | Not checked yet | Not checked yet |
| Our review | ||
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| Our verdict | CompleteView VMS is a surveillance video management platform for organizations operating one or multiple sites. It combines live viewing, recording, playback, search, evidence export, camera and recorder administration, and user management… Read the review → |
OpenEye Web Services (OWS) is a cloud-managed video surveillance platform for businesses and multi-site organizations. It brings live viewing and recorded playback together with video search, alerts, export and sharing, and centralized… Read the review → |
Strengths and trade-offs
CompleteView VMS — where it wins
- Federates surveillance operations across multiple sites
- Per-camera retention policies with predictive storage analytics
- Evidence export supports multiple timeline trimming
Where it doesn't
- Software pricing requires contact with a reseller
- Per-IP-camera licensing ties costs to camera count
- Cloud services supplement on-site central management
OpenEye Web Services — where it wins
- Search live and recorded video, including event-based and AI-enabled visual search.
- Manage users, permissions, settings, and updates remotely from a central service.
- Connect video with access control, intrusion, POS, and identity systems.
Where it doesn't
- Subscription licensing is sold per channel and requires contacting OpenEye Sales.
- Capabilities depend on the licensing tier and equipment used.
- It requires local recording systems or OpenEye cloud cameras.
- CompleteView VMS8.5/10 · Pricing on request
A multi-site VMS combining evidence workflows, federation, analytics, and mobile access.
Try CompleteView VMSFull verdict → - OpenEye Web Services8.4/10 · Pricing on request
Managed video viewing and search with remote administration and business-system integrations.
Contact OpenEyeFull verdict →
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All surveillance video management comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update



