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Head-to-head · Surveillance Video Management

CompleteView VMS vs OpenEye Web Services

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score CompleteView VMS #5 in Surveillance Video Management 8.5/10 Pricing on request ✓ 4 of 4 features Try CompleteView VMS
OpenEye Web Services #6 in Surveillance Video Management 8.4/10 Pricing on request ✓ 4 of 4 features Contact OpenEye

CompleteView VMS leads on 0 checks, OpenEye Web Services on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCompleteView VMS · 8.5/10

CompleteView VMS scores higher on our rubric for surveillance video management: 8.5 against 8.4 out of 10; our editors rank them #5 and #6.

CompleteView VMS is the better fit for multi-site video operations and evidence teams. OpenEye Web Services is the better fit for multi-site teams linking video to business systems.

  • CompleteView VMS fits best

    Multi-site video operations and evidence teams

  • OpenEye Web Services fits best

    Multi-site teams linking video to business systems

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature CompleteView VMS 8.5/10 Visit ↗ OpenEye Web Services 8.4/10 Visit ↗
At a glance
Editor score 8.5 8.4
Ranking #5 in Surveillance Video Management #6 in Surveillance Video Management
Best for Multi-site video operations and evidence teams Multi-site teams linking video to business systems
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet —
Free trial — —
Deployment Self-hosted, Cloud Cloud, Self-hosted
Platforms Web, iOS, Android Web, Windows, iOS, Android
Support Email, Docs Phone, Docs
Integrations 5 integrations 12 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features CompleteView VMS 4/4 · OpenEye Web Services 4/4
AI video analytics ✓ ✓
Mobile apps ✓ ✓
ONVIF support ✓ ✓
Access control ✓ ✓
Specs
Deployment Hybrid Hybrid
Camera capacity Not checked yet Not checked yet
Video retention Not checked yet Not checked yet
Our review
Pros
  • Federates surveillance operations across multiple sites
  • Per-camera retention policies with predictive storage analytics
  • Evidence export supports multiple timeline trimming
  • Search live and recorded video, including event-based and AI-enabled visual search.
  • Manage users, permissions, settings, and updates remotely from a central service.
  • Connect video with access control, intrusion, POS, and identity systems.
Cons
  • Software pricing requires contact with a reseller
  • Per-IP-camera licensing ties costs to camera count
  • Cloud services supplement on-site central management
  • Subscription licensing is sold per channel and requires contacting OpenEye Sales.
  • Capabilities depend on the licensing tier and equipment used.
  • It requires local recording systems or OpenEye cloud cameras.
Our verdict

CompleteView VMS is a surveillance video management platform for organizations operating one or multiple sites. It combines live viewing, recording, playback, search, evidence export, camera and recorder administration, and user management…

Read the review →

OpenEye Web Services (OWS) is a cloud-managed video surveillance platform for businesses and multi-site organizations. It brings live viewing and recorded playback together with video search, alerts, export and sharing, and centralized…

Read the review →
  1. CompleteView VMSSurveillance Video Management 8.5Pricing on request
  2. OpenEye Web ServicesSurveillance Video Management 8.4Pricing on request

Strengths and trade-offs

  • CompleteView VMS — where it wins

    • Federates surveillance operations across multiple sites
    • Per-camera retention policies with predictive storage analytics
    • Evidence export supports multiple timeline trimming

    Where it doesn't

    • Software pricing requires contact with a reseller
    • Per-IP-camera licensing ties costs to camera count
    • Cloud services supplement on-site central management
  • OpenEye Web Services — where it wins

    • Search live and recorded video, including event-based and AI-enabled visual search.
    • Manage users, permissions, settings, and updates remotely from a central service.
    • Connect video with access control, intrusion, POS, and identity systems.

    Where it doesn't

    • Subscription licensing is sold per channel and requires contacting OpenEye Sales.
    • Capabilities depend on the licensing tier and equipment used.
    • It requires local recording systems or OpenEye cloud cameras.
  • CompleteView VMS8.5/10 · Pricing on request

    A multi-site VMS combining evidence workflows, federation, analytics, and mobile access.

    Try CompleteView VMSFull verdict →
  • OpenEye Web Services8.4/10 · Pricing on request

    Managed video viewing and search with remote administration and business-system integrations.

    Contact OpenEyeFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update