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Head-to-head · Surveillance Video Management

Milestone XProtect vs CompleteView VMS

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Milestone XProtect #1 in Surveillance Video Management 9.3/10 Free plan · pricing on request · 30-day trial Free planFree trial✓ 4 of 4 features Visit site
CompleteView VMS #5 in Surveillance Video Management 8.5/10 Pricing on request ✓ 4 of 4 features Try CompleteView VMS

Milestone XProtect leads on 0 checks, CompleteView VMS on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMilestone XProtect · 9.3/10
  • Free planonly Milestone XProtect
  • Free trialonly Milestone XProtect

Milestone XProtect scores higher on our rubric for surveillance video management: 9.3 against 8.5 out of 10; our editors rank them #1 and #5.

Milestone XProtect is the better fit for teams needing scalable, widely integrated VMS. CompleteView VMS is the better fit for multi-site video operations and evidence teams.

  • Milestone XProtect fits best

    Teams needing scalable, widely integrated VMS

  • CompleteView VMS fits best

    Multi-site video operations and evidence teams

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Side by side

Feature Milestone XProtect 9.3/10 Visit ↗ CompleteView VMS 8.5/10 Visit ↗
At a glance
Editor score 9.3 8.5
Ranking #1 in Surveillance Video Management #5 in Surveillance Video Management
Best for Teams needing scalable, widely integrated VMS Multi-site video operations and evidence teams
Pricing model Free plan + paid Paid
Starting price — Pricing on request
Free plan ✓ (best) Not checked yet
Free trial 30 days —
Deployment Cloud, Self-hosted Self-hosted, Cloud
Platforms Web, Windows, iOS, Android Web, iOS, Android
Support Phone, Live chat, Tickets, Community, Docs · 24/7 Email, Docs
Integrations 1,000+ integrations 5 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Milestone XProtect 4/4 · CompleteView VMS 4/4
AI video analytics ✓ ✓
Mobile apps ✓ ✓
ONVIF support ✓ ✓
Access control ✓ ✓
Specs
Deployment Hybrid Hybrid
Camera capacity 100 cameras Not checked yet
Video retention Not checked yet Not checked yet
Our review
Pros
  • Free Essential+ edition supports eight device licenses
  • More than 1,000 integrations, including ONVIF and access control
  • Failover, federation, and evidence tools support multi-site operations
  • Federates surveillance operations across multiple sites
  • Per-camera retention policies with predictive storage analytics
  • Evidence export supports multiple timeline trimming
Cons
  • Paid edition licensing requires contacting Milestone partners or resellers
  • Essential+ is limited to eight device licenses and one server
  • AI analytics rely primarily on camera-side or partner integrations
  • Software pricing requires contact with a reseller
  • Per-IP-camera licensing ties costs to camera count
  • Cloud services supplement on-site central management
Our verdict

Milestone XProtect is a video management system for organizations ranging from small businesses to mission-critical, multi-site operations. It centralizes live and recorded video, cameras, sensors, alarms, maps, and evidence workflows.…

Read the review →

CompleteView VMS is a surveillance video management platform for organizations operating one or multiple sites. It combines live viewing, recording, playback, search, evidence export, camera and recorder administration, and user management…

Read the review →
  1. Milestone XProtectSurveillance Video Management 9.3Free plan · pricing on request · 30-day trial
  2. CompleteView VMSSurveillance Video Management 8.5Pricing on request

Strengths and trade-offs

  • Milestone XProtect — where it wins

    • Free Essential+ edition supports eight device licenses
    • More than 1,000 integrations, including ONVIF and access control
    • Failover, federation, and evidence tools support multi-site operations

    Where it doesn't

    • Paid edition licensing requires contacting Milestone partners or resellers
    • Essential+ is limited to eight device licenses and one server
    • AI analytics rely primarily on camera-side or partner integrations

  • CompleteView VMS — where it wins

    • Federates surveillance operations across multiple sites
    • Per-camera retention policies with predictive storage analytics
    • Evidence export supports multiple timeline trimming

    Where it doesn't

    • Software pricing requires contact with a reseller
    • Per-IP-camera licensing ties costs to camera count
    • Cloud services supplement on-site central management
  • Milestone XProtect9.3/10 · Free plan · pricing on request · 30-day trial

    A scalable VMS with broad integrations, evidence tools, and deployment options.

    Visit siteFull verdict →
  • CompleteView VMS8.5/10 · Pricing on request

    A multi-site VMS combining evidence workflows, federation, analytics, and mobile access.

    Try CompleteView VMSFull verdict →

More comparisons

All surveillance video management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update