Milestone XProtect vs OpenEye Web Services

MXMilestone XProtect9.3Visit OpenEye Web Services8.4Visit

Higher score MX Milestone XProtect #1 in Surveillance Video Management 9.3/10 Free plan · pricing on request · 30-day trial Free planFree trial✓ 4 of 4 features Visit site

vs

OpenEye Web Services #6 in Surveillance Video Management 8.4/10 Pricing on request ✓ 4 of 4 features Contact OpenEye

• Milestone XProtect fits best

  Teams needing scalable, widely integrated VMS

• OpenEye Web Services fits best

  Multi-site teams linking video to business systems

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Side by side

Feature	MXMilestone XProtect 9.3/10 Visit ↗	OpenEye Web Services 8.4/10 Visit ↗
At a glance
Editor score	9.3	8.4
Ranking	#1 in Surveillance Video Management	#6 in Surveillance Video Management
Best for	Teams needing scalable, widely integrated VMS	Multi-site teams linking video to business systems
Pricing model	Free plan + paid	Paid
Starting price	—	Pricing on request
Free plan	✓ (best)	—
Free trial	30 days	—
Deployment	Cloud, Self-hosted	Cloud, Self-hosted
Platforms	Web, Windows, iOS, Android	Web, Windows, iOS, Android
Support	Phone, Live chat, Tickets, Community, Docs · 24/7	Phone, Docs
Integrations	1,000+ integrations	12 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Milestone XProtect 4/4 · OpenEye Web Services 4/4
AI video analytics	✓	✓
Mobile apps	✓	✓
ONVIF support	✓	✓
Access control	✓	✓
Specs
Deployment	Hybrid	Hybrid
Camera capacity	100 cameras	Not checked yet
Video retention	Not checked yet	Not checked yet
Our review
Pros	Free Essential+ edition supports eight device licenses More than 1,000 integrations, including ONVIF and access control Failover, federation, and evidence tools support multi-site operations	Search live and recorded video, including event-based and AI-enabled visual search. Manage users, permissions, settings, and updates remotely from a central service. Connect video with access control, intrusion, POS, and identity systems.
Cons	Paid edition licensing requires contacting Milestone partners or resellers Essential+ is limited to eight device licenses and one server AI analytics rely primarily on camera-side or partner integrations	Subscription licensing is sold per channel and requires contacting OpenEye Sales. Capabilities depend on the licensing tier and equipment used. It requires local recording systems or OpenEye cloud cameras.
Our verdict	Milestone XProtect is a video management system for organizations ranging from small businesses to mission-critical, multi-site operations. It centralizes live and recorded video, cameras, sensors, alarms, maps, and evidence workflows.… Read the review →	OpenEye Web Services (OWS) is a cloud-managed video surveillance platform for businesses and multi-site organizations. It brings live viewing and recorded playback together with video search, alerts, export and sharing, and centralized… Read the review →

Strengths and trade-offs

• Milestone XProtect — where it wins

  • Free Essential+ edition supports eight device licenses
  • More than 1,000 integrations, including ONVIF and access control
  • Failover, federation, and evidence tools support multi-site operations

  Where it doesn't

  • Paid edition licensing requires contacting Milestone partners or resellers
  • Essential+ is limited to eight device licenses and one server
  • AI analytics rely primarily on camera-side or partner integrations

• OpenEye Web Services — where it wins

  • Search live and recorded video, including event-based and AI-enabled visual search.
  • Manage users, permissions, settings, and updates remotely from a central service.
  • Connect video with access control, intrusion, POS, and identity systems.

  Where it doesn't

  • Subscription licensing is sold per channel and requires contacting OpenEye Sales.
  • Capabilities depend on the licensing tier and equipment used.
  • It requires local recording systems or OpenEye cloud cameras.

• MXMilestone XProtect9.3/10 · Free plan · pricing on request · 30-day trial

  A scalable VMS with broad integrations, evidence tools, and deployment options.

  Visit siteFull verdict →
• OpenEye Web Services8.4/10 · Pricing on request

  Managed video viewing and search with remote administration and business-system integrations.

  Contact OpenEyeFull verdict →