CiviCRM vs Blackbaud eTapestry

CiviCRM9.3Visit Blackbaud eTapestry8.9Visit

Higher score CiviCRM #1 in Donor Management Software 9.3/10 Free plan Free plan✓ 5 of 5 features Visit CiviCRM

vs

Blackbaud eTapestry #4 in Donor Management Software 8.9/10 Pricing on request ✓ 5 of 5 features Visit Blackbaud

• CiviCRM fits best

  Open-source nonprofits needing broad flexibility

• Blackbaud eTapestry fits best

  Small organizations needing established basics

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Side by side

Feature	CiviCRM 9.3/10 Visit ↗	Blackbaud eTapestry 8.9/10 Visit ↗
At a glance
Editor score	9.3	8.9
Ranking	#1 in Donor Management Software	#4 in Donor Management Software
Best for	Open-source nonprofits needing broad flexibility	Small organizations needing established basics
Pricing model	Free plan + paid	Paid
Starting price	$15/mo	Pricing on request
Free plan	✓ (best)	Not checked yet
Free trial	—	—
Deployment	Cloud, Self-hosted	Cloud
Platforms	Web	Web
Support	Email, Community, Live chat, Docs	Live chat, Community, Docs, Tickets
Compliance	GDPR	SOC 2, GDPR, HIPAA, PCI DSS
Integrations	8 integrations	3 integrations
Built for	Small business, Mid-market, Enterprise	Small business
Features CiviCRM 5/5 · Blackbaud eTapestry 5/5
Campaign management	✓	✓
Online donation forms	✓	✓
Recurring donations	✓	✓
Automated receipts	✓	✓
Donor segmentation	✓	✓
Specs
Reporting level	Advanced	Advanced
Our review
Pros	Core software is free and open source Supports recurring gifts, receipts, segmentation and reporting Works with major CMS, payment, accounting and automation tools	Advanced reporting with grouping, aggregates, scheduling, and exports. Recurring gifts, automatic processing, acknowledgments, and eReceipting. Embeddable forms plus crowdfunding and peer-to-peer fundraising tools.
Cons	Hosted plans cap contacts and email volumes Self-hosting requires an organization-managed deployment The breadth of features may require more configuration	Pricing requires a sales conversation rather than published plan rates. Web-only platform coverage may not suit teams needing broader access. Integration options center on GoCardless, Constant Contact, and Microsoft Outlook/iCal.
Our verdict	CiviCRM is a web-based, open-source constituent relationship management system for nonprofit and civic-sector organizations. It brings contact records, contributions, fundraising campaigns, memberships, events, email communications and… Read the review →	Blackbaud eTapestry is cloud-based fundraising and constituent-management software for smaller nonprofit teams. It brings together constituent profiles, interaction journals, online donation and event forms, recurring gift schedules, email… Read the review →

Strengths and trade-offs

• CiviCRM — where it wins

  • Core software is free and open source
  • Supports recurring gifts, receipts, segmentation and reporting
  • Works with major CMS, payment, accounting and automation tools

  Where it doesn't

  • Hosted plans cap contacts and email volumes
  • Self-hosting requires an organization-managed deployment
  • The breadth of features may require more configuration

• Blackbaud eTapestry — where it wins

  • Advanced reporting with grouping, aggregates, scheduling, and exports.
  • Recurring gifts, automatic processing, acknowledgments, and eReceipting.
  • Embeddable forms plus crowdfunding and peer-to-peer fundraising tools.

  Where it doesn't

  • Pricing requires a sales conversation rather than published plan rates.
  • Web-only platform coverage may not suit teams needing broader access.
  • Integration options center on GoCardless, Constant Contact, and Microsoft Outlook/iCal.

• CiviCRM9.3/10 · Free plan

  A flexible donor system with broad fundraising tools and open-source deployment options.

  Visit CiviCRMFull verdict →
• Blackbaud eTapestry8.9/10 · Pricing on request

  A mature donor system with strong fundraising basics and sales-led pricing.

  Visit BlackbaudFull verdict →