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Head-to-head · Faq Bots

Chatbase vs SiteGPT

  • Updated Nov 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Chatbase #1 in Faq Bots 9.1/10 Free plan · 7-day trial Free planFree trial✓ 1 of 3 features Visit Chatbase
SiteGPT #5 in Faq Bots 8.7/10 7-day trial Free trial✓ 1 of 3 features Visit SiteGPT

Chatbase leads on 1 check, SiteGPT on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreChatbase · 9.1/10
  • Free planonly Chatbase
  • Free trialboth

Chatbase scores higher on our rubric for faq bots: 9.1 against 8.7 out of 10; our editors rank them #1 and #5.

Chatbase offers free plan; SiteGPT doesn't.

Chatbase is the better fit for teams needing a multichannel FAQ agent. SiteGPT is the better fit for businesses needing flexible chatbot deployment.

  • Chatbase fits best

    Teams needing a multichannel FAQ agent

  • SiteGPT fits best

    Businesses needing flexible chatbot deployment

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Chatbase 9.1/10 Visit ↗ SiteGPT 8.7/10 Visit ↗
At a glance
Editor score 9.1 8.7
Ranking #1 in Faq Bots #5 in Faq Bots
Best for Teams needing a multichannel FAQ agent Businesses needing flexible chatbot deployment
Pricing model Free plan + paid Paid
Starting price $40/mo $468/yr
Free plan ✓ (best) —
Free trial 7 days 7 days
Free trial length 7 days 7 days · card required
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS
Support Docs Email, Tickets, Docs
Compliance SOC 2, GDPR, HIPAA SOC 2, GDPR, HIPAA
Integrations 20 integrations 5,000+ integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Chatbase 1/3 · SiteGPT 1/3
Human handoff ✓ ✓
Multilingual support Not checked yet Not checked yet
Analytics and reports Not checked yet Not checked yet
Specs
Training sources Not checked yet Not checked yet
Deployment channels Multichannel Multichannel
Monthly conversations Not checked yet Not checked yet
Knowledge-source limit Not checked yet Not checked yet
Our review
Pros
  • Ingests websites, files, text, Q&A, Notion, and tickets
  • Deploys across website, messaging, email, Slack, and voice
  • Includes testing, analytics, and human handoff workflows
  • Trains on websites, files, Notion, Google Drive, and other sources
  • Supports embeds, messaging platforms, and customer-support tools
  • Routes leads and escalates chats with full transcripts
Cons
  • Free plan limits access to models and 50 message credits per month
  • Hobby includes 700 message credits; Standard costs $150/month for 4,000
  • Visual builder is not listed among its category specifications
  • No free plan; the 7-day trial requires a card
  • Starter limits use to one chatbot and one team member
  • Message quotas vary by model and plan
Our verdict

Chatbase is a no-code platform for building customer-facing AI agents from business data and instructions. It suits support, sales, ecommerce, and product-guidance teams that want an FAQ agent available across multiple channels. Teams can…

Read the review →

SiteGPT turns websites, help documentation, files, and connected sources into customer-support chatbots. It suits businesses that want visitors to get answers from a knowledge base, while also giving teams ways to capture leads and pass…

Read the review →
  1. ChatbaseFaq Bots 9.1Free plan · 7-day trial
  2. SiteGPTFaq Bots 8.77-day trial

Strengths and trade-offs

  • Chatbase — where it wins

    • Ingests websites, files, text, Q&A, Notion, and tickets
    • Deploys across website, messaging, email, Slack, and voice
    • Includes testing, analytics, and human handoff workflows

    Where it doesn't

    • Free plan limits access to models and 50 message credits per month
    • Hobby includes 700 message credits; Standard costs $150/month for 4,000
    • Visual builder is not listed among its category specifications

  • SiteGPT — where it wins

    • Trains on websites, files, Notion, Google Drive, and other sources
    • Supports embeds, messaging platforms, and customer-support tools
    • Routes leads and escalates chats with full transcripts

    Where it doesn't

    • No free plan; the 7-day trial requires a card
    • Starter limits use to one chatbot and one team member
    • Message quotas vary by model and plan
  • Chatbase9.1/10 · Free plan · 7-day trial

    A multichannel FAQ agent with broad knowledge inputs, testing, analytics, and human handoff.

    Visit ChatbaseFull verdict →
  • SiteGPT8.7/10 · 7-day trial

    SiteGPT combines a connected knowledge base, multichannel chat, lead routing, and human handoff.

    Visit SiteGPTFull verdict →

More comparisons

All faq bots comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update