Celonis Process Mining Platform vs WalkMe

Celonis Process Mining Platform9.1Visit WalkMe8.6Visit

Higher score Celonis Process Mining Platform #4 in SAP Store Software 9.1/10 Free plan Free plan✓ 0 of 2 features Visit Celonis

vs

WalkMe #8 in SAP Store Software 8.6/10 Pricing on request ✓ 0 of 2 features Visit WalkMe

• Celonis Process Mining Platform fits best

  SAP process mining and optimization

• WalkMe fits best

  Mid-market and enterprise SAP user adoption

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	Celonis Process Mining Platform 9.1/10 Visit ↗	WalkMe 8.6/10 Visit ↗
At a glance
Editor score	9.1	8.6
Ranking	#4 in SAP Store Software	#8 in SAP Store Software
Best for	SAP process mining and optimization	Mid-market and enterprise SAP user adoption
Pricing model	Free plan + paid	Paid
Starting price	—	—
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud	Cloud, Desktop, Mobile, Browser extension
Platforms	Web	Web, Windows, macOS, iOS, Android, Chrome extension
Integrations	12 integrations	9 integrations
Features Celonis Process Mining Platform 0/2 · WalkMe 0/2
SAP certified	Not checked yet	Not checked yet
Trial available	Not checked yet	Not checked yet
Specs
SAP products supported	Not checked yet	Not checked yet
Deployment	Not checked yet	Not checked yet
Pricing model	Not checked yet	Not checked yet
Integration method	Not checked yet	Not checked yet
Our review
Pros	Free Plan includes process mining, Process Intelligence, analyses, apps, and connectors Conformance, root-cause, simulation, task mining, and AI insight features Connectors span SAP, Oracle, Salesforce, cloud platforms, and BI tools	Smart Walk-Thrus, tours, and task checklists guide users in-app No-code authoring, targeting, and analytics support tailored guidance Works across web, desktop, mobile, and browser extension channels
Cons	Paid pricing is tailored to process-mining needs and handled through sales Cloud deployment model does not provide an on-premises option Data refresh is scheduled rather than described as continuous	Quote-based pricing requires contacting sales Broad workflow and adoption capabilities may exceed narrower guidance needs Localization, automation, and analytics add scope to content management
Our verdict	Celonis Process Mining Platform is a web-based process intelligence platform for enterprise organizations working across finance, supply chain, procurement, IT, customer operations, and other complex workflows. It extracts, transforms,… Read the review →	WalkMe helps organizations guide employees and other users through software workflows, with particular relevance for SAP user adoption. Its tools include step-by-step Smart Walk-Thrus, product tours, onboarding checklists, tooltips, and… Read the review →

Strengths and trade-offs

• Celonis Process Mining Platform — where it wins

  • Free Plan includes process mining, Process Intelligence, analyses, apps, and connectors
  • Conformance, root-cause, simulation, task mining, and AI insight features
  • Connectors span SAP, Oracle, Salesforce, cloud platforms, and BI tools

  Where it doesn't

  • Paid pricing is tailored to process-mining needs and handled through sales
  • Cloud deployment model does not provide an on-premises option
  • Data refresh is scheduled rather than described as continuous

• WalkMe — where it wins

  • Smart Walk-Thrus, tours, and task checklists guide users in-app
  • No-code authoring, targeting, and analytics support tailored guidance
  • Works across web, desktop, mobile, and browser extension channels

  Where it doesn't

  • Quote-based pricing requires contacting sales
  • Broad workflow and adoption capabilities may exceed narrower guidance needs
  • Localization, automation, and analytics add scope to content management

• Celonis Process Mining Platform9.1/10 · Free plan

  A broad, SAP-ready process intelligence platform with free entry and sales-led paid access.

  Visit CelonisFull verdict →
• WalkMe8.6/10 · Pricing on request

  WalkMe layers in-app guidance, onboarding, analytics, and automation across software.

  Visit WalkMeFull verdict →