CareSmartz360 vs Birdie

CareSmartz3608.5Visit Birdie8.0Visit

Higher score CareSmartz360 #4 in Home Care Scheduling Software 8.5/10 Pricing on request ✓ 6 of 6 features Visit CareSmartz360

vs

Birdie #8 in Home Care Scheduling Software 8.0/10 Paid ✓ 6 of 6 features Visit Birdie

• CareSmartz360 fits best

  Agencies needing extensive payer integrations

• Birdie fits best

  Care providers prioritizing medication and quality tools

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Side by side

Feature	CareSmartz360 8.5/10 Visit ↗	Birdie 8.0/10 Visit ↗
At a glance
Editor score	8.5	8.0
Ranking	#4 in Home Care Scheduling Software	#8 in Home Care Scheduling Software
Best for	Agencies needing extensive payer integrations	Care providers prioritizing medication and quality tools
Pricing model	Paid	Paid
Starting price	—	£2.75/unit usage-based
Free plan	—	—
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Phone, Live chat	Email, Live chat, Community, Docs
Compliance	SOC 2, ISO 27001, HIPAA, 2FA	ISO 27001, GDPR
Integrations	45+ integrations	7 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features CareSmartz360 6/6 · Birdie 6/6
Caregiver mobile app	✓	✓
EVV support	✓	✓
Route optimization	✓	✓
Care documentation	✓	✓
Client portal	✓	✓
Availability management	✓	✓
Our review
Pros	Covers scheduling, EVV, documentation, billing, payroll, and reporting Supports web, iOS, Android, API, and a broad integration list Includes multi-location, multi-payer, franchise, and AI-assisted workflows	eMAR, PRN protocols and medication management support care teams Offline mobile app, EVV check-ins and family visibility cover field operations Analytics, auditing, billing, payroll and AI assessment drafting broaden coverage
Cons	Pricing is quote-based rather than publicly itemized Advanced capabilities vary by agency tier The broad feature set may exceed narrower scheduling needs	Starts at £200 per month, excluding VAT Main plan prices are quote-based and tied to care hours SmartPlans costs extra by recording hour
Our verdict	CareSmartz360 is a cloud-based home care management platform for growing, large, enterprise, and franchisor agencies. It brings together scheduling and shift management, electronic visit verification, care plans, client assessments, custom… Read the review →	Birdie is a homecare operations platform for domiciliary care agencies that need one system for care delivery and office administration. Its web-based Agency Hub supports assessments, care plans, rostering, invoicing, payroll, analytics… Read the review →

Strengths and trade-offs

• CareSmartz360 — where it wins

  • Covers scheduling, EVV, documentation, billing, payroll, and reporting
  • Supports web, iOS, Android, API, and a broad integration list
  • Includes multi-location, multi-payer, franchise, and AI-assisted workflows

  Where it doesn't

  • Pricing is quote-based rather than publicly itemized
  • Advanced capabilities vary by agency tier
  • The broad feature set may exceed narrower scheduling needs

• Birdie — where it wins

  • eMAR, PRN protocols and medication management support care teams
  • Offline mobile app, EVV check-ins and family visibility cover field operations
  • Analytics, auditing, billing, payroll and AI assessment drafting broaden coverage

  Where it doesn't

  • Starts at £200 per month, excluding VAT
  • Main plan prices are quote-based and tied to care hours
  • SmartPlans costs extra by recording hour

• CareSmartz3608.5/10 · Pricing on request

  A broad home care platform spanning scheduling, EVV, billing, payroll, portals, and integrations.

  Visit CareSmartz360Full verdict →
• Birdie8.0/10 · Paid

  A broad homecare platform with strong medication, documentation and quality tools.

  Visit BirdieFull verdict →