Head-to-head · Business Texting Software
Captivated vs Salesmsg
Captivated leads on 0 checks, Salesmsg on 1, and 7 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Lowest starting priceSalesmsg · $25/mo
- Free trialonly Salesmsg
Captivated and Salesmsg score identically on our rubric (6.9 out of 10) for business texting software; Captivated sits at #11 and Salesmsg at #12 in our editorial ranking, so the choice comes down to fit.
Salesmsg is cheaper to start at $25/user/mo against $125/user/mo.
Captivated is the better fit for established teams needing texting plus scheduling. Salesmsg is the better fit for sales teams needing campaigns and CRM connectivity.
- Captivated fits best
Established teams needing texting plus scheduling
- Salesmsg fits best
Sales teams needing campaigns and CRM connectivity
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Side by side
| Feature | Captivated 6.9/10 Visit ↗ | Salesmsg 6.9/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 6.9 | 6.9 |
| Ranking | #11 in Business Texting Software | #12 in Business Texting Software |
| Best for | Established teams needing texting plus scheduling | Sales teams needing campaigns and CRM connectivity |
| Pricing model | Paid | Paid |
| Starting price | $125/mo | $25/mo (best) |
| Free plan | — | — |
| Free trial | — | 14 days |
| Deployment | Cloud, Mobile, Browser extension | Cloud, Mobile, Browser extension |
| Platforms | Web, iOS, Chrome extension | Web, iOS, Android, Chrome extension |
| Integrations | 14 integrations | 11 integrations |
| Features Captivated 6/6 · Salesmsg 6/6 | ||
| Two-way messaging | ✓ | ✓ |
| MMS support | ✓ | ✓ |
| Shared team inbox | ✓ | ✓ |
| Automated sequences | ✓ | ✓ |
| Scheduled messages | ✓ | ✓ |
| Inbound keywords | ✓ | ✓ |
| Specs | ||
| Included team seats | Not checked yet | 1 users |
| Our review | ||
| Pros |
|
|
| Cons |
|
|
| Our verdict | Captivated is a business communication platform for organizations managing customer conversations across teams and departments. It combines two-way SMS and MMS with shared conversation management, queues, team coverage, website chat,… Read the review → |
Salesmsg is a business texting and calling platform for sales, marketing, and support teams. It combines two-way SMS and MMS, shared team inboxes, conversation assignment, scheduled messages, campaigns, automated workflows, keywords,… Read the review → |
Strengths and trade-offs
Captivated — where it wins
- Two-way SMS/MMS with shared queues and team coverage
- Scheduled messages, workflows, cadences, and appointment reminders
- Integrations include HubSpot, calendars, payments, and Zapier
Where it doesn't
- No free plan is available
- Starter is limited to 500 messages per month
- Starter includes one text line
Salesmsg — where it wins
- Two-way SMS and MMS with shared team inboxes
- Campaigns, workflows, broadcasts, and scheduled messages
- CRM, automation, AI agent, and business calling support
Where it doesn't
- No free plan; paid access starts at $25 per user per month
- The Pro plan costs $277 per month
- Its broad feature set may exceed basic texting needs
- Captivated6.9/10 · Paid
A team-focused texting platform with scheduling, automation, booking, and shared conversations.
Visit CaptivatedFull verdict → - Salesmsg6.9/10 · 14-day trial
A feature-rich texting platform for sales teams that need CRM-connected campaigns.
Visit SalesmsgFull verdict →
All business texting software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update