Candu vs Gainsight PX

Candu6.8Visit Gainsight PX6.7Visit

Higher score Candu #6 in Onboarding Bots 6.8/10 Free plan · paid from $199/mo (annual) · 14-day trial Free plan✓ 0 of 3 features Visit Candu

vs

Gainsight PX #7 in Onboarding Bots 6.7/10 Pricing on request ✓ 0 of 3 features Visit Gainsight PX

• Candu fits best

  Web teams wanting a free entry tier

• Gainsight PX fits best

  Enterprises pairing onboarding with product analytics

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Side by side

Feature	Candu 6.8/10 Visit ↗	Gainsight PX 6.7/10 Visit ↗
At a glance
Editor score	6.8	6.7
Ranking	#6 in Onboarding Bots	#7 in Onboarding Bots
Best for	Web teams wanting a free entry tier	Enterprises pairing onboarding with product analytics
Pricing model	Free plan + paid	Paid
Starting price	$199/mo	Not published
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud, Browser extension	Cloud, Mobile, Desktop
Platforms	Web, Chrome extension	Web, Windows, iOS, Android
Support	Email, Live chat, Docs	Docs, Email
Compliance	SOC 2, GDPR, SSO/SAML	SOC 2, GDPR, SSO/SAML
Integrations	11 integrations	19 integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features Candu 0/3 · Gainsight PX 0/3
Guided tours	Not published	Not published
Onboarding checklists	Not published	Not published
Audience targeting	Not published	Not published
Specs
In-app guidance	Not published	Not published
Included active users	Not published	Not published
Supported platforms	Not published	Not published
Our review
Pros	Free plan includes tours, modals, hotspots, and unlimited user licenses Event-driven checklists and audience segmentation target onboarding Integrations, webhooks, and analytics support measurement and data flows	Combines in-app guides with feature adoption and retention analysis Segments audiences and supports contextual in-app engagements Supports web, mobile, and desktop products
Cons	Free plan is limited to 3 live experiences Native iOS and Android applications are not supported Starter begins at $199 per month, billed annually	Product Experience uses request pricing rather than a published price There is no free plan Support channels listed are documentation and email
Our verdict	Candu gives product, growth, UX, and customer-success teams no-code tools for creating in-app onboarding and adoption experiences. Its web-focused toolkit includes multi-step, multi-page product tours, event-driven checklists, modals,… Read the review →	Gainsight PX brings product analytics and in-app engagement tools together for SaaS teams working to improve adoption. Product, customer success, and growth teams can use it to examine user behavior, guide people through features, and… Read the review →

Strengths and trade-offs

• Candu — where it wins

  • Free plan includes tours, modals, hotspots, and unlimited user licenses
  • Event-driven checklists and audience segmentation target onboarding
  • Integrations, webhooks, and analytics support measurement and data flows

  Where it doesn't

  • Free plan is limited to 3 live experiences
  • Native iOS and Android applications are not supported
  • Starter begins at $199 per month, billed annually

• Gainsight PX — where it wins

  • Combines in-app guides with feature adoption and retention analysis
  • Segments audiences and supports contextual in-app engagements
  • Supports web, mobile, and desktop products

  Where it doesn't

  • Product Experience uses request pricing rather than a published price
  • There is no free plan
  • Support channels listed are documentation and email

• Candu6.8/10 · Free plan · paid from $199/mo (annual) · 14-day trial

  Build targeted web onboarding with tours, checklists, and analytics; native mobile apps aren’t supported.

  Visit CanduFull verdict →
• Gainsight PX6.7/10 · Pricing on request

  Pairs onboarding guides with analytics to help teams track adoption and retention.

  Visit Gainsight PXFull verdict →