Head-to-head · Auto Repair Software
Auto Repair Cloud vs NAPA TRACS
Auto Repair Cloud leads on 1 check, NAPA TRACS on 0, and 2 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreAuto Repair Cloud · 6.3/10
- Free planonly Auto Repair Cloud
Auto Repair Cloud scores higher on our rubric for auto repair software: 6.3 against 5.3 out of 10; our editors rank them #7 and #8.
Auto Repair Cloud offers free plan; NAPA TRACS doesn't.
Auto Repair Cloud is the better fit for small shops prioritizing free entry. NAPA TRACS is the better fit for repair shops using NAPA parts ecosystems.
- Auto Repair Cloud fits best
Small shops prioritizing free entry
- NAPA TRACS fits best
Repair shops using NAPA parts ecosystems
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Side by side
| Feature | Auto Repair Cloud 6.3/10 Visit ↗ | NAPA TRACS 5.3/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 6.3 | 5.3 |
| Ranking | #7 in Auto Repair Software | #8 in Auto Repair Software |
| Best for | Small shops prioritizing free entry | Repair shops using NAPA parts ecosystems |
| Pricing model | Free plan + paid | Paid |
| Starting price | Not published | $109/mo |
| Free plan | ✓ (best) | — |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Desktop, Mobile |
| Platforms | Web, iOS, Android | Windows, iOS, Android |
| Support | Phone, Email | |
| Integrations | 3 integrations | 6 integrations |
| Built for | Small business, Mid-market | Small business, Mid-market, Enterprise |
| Features Auto Repair Cloud 2/6 · NAPA TRACS 2/6 | ||
| Work orders | Not published | Not published |
| Digital inspections | Not published | Not published |
| Appointment scheduling | ✓ | ✓ |
| Parts inventory | ✓ | ✓ |
| Customer messaging | Not published | Not published |
| Mobile app | Not published | Not published |
| Specs | ||
| Location support | Not published | Not published |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Auto Repair Cloud brings shop records and repair workflows together for auto repair businesses. It covers customer and vehicle records, repair orders and quotes, labor-time estimates, parts and inventory, OBD-II diagnostics, checklists,… Read the review → |
NAPA TRACS brings estimates, invoicing, parts ordering, scheduling, inventory, service history and job tracking into a shop management system for independent auto repair businesses. Its fit is strongest for shops already working with NAPA… Read the review → |
Strengths and trade-offs
Auto Repair Cloud — where it wins
- Combines customer and vehicle records with repairs, quotes and labor estimates
- Parts inventory, OBD-II diagnostics and repair notifications support daily work
- Web, tablet and mobile access, with QuickBooks accounting integration
Where it doesn't
- Free plan may change or be removed for new users
- Appointment scheduling and customer portal are on the Standard plan
- Multi-location administration and email campaigns require the Full plan
NAPA TRACS — where it wins
- Silver includes unlimited estimates and invoices, electronic parts ordering and reporting
- Orders parts from multiple vendors and tracks inventory thresholds
- Native mobile app supports VIN scanning and customer updates
Where it doesn't
- No free plan; Silver starts at $109 per month
- Unlimited users and two-way texting require Gold Plus
- Gold Plus adds features beyond what smaller shops may need
- Auto Repair Cloud6.3/10 · Free plan · 14-day trial
A free-entry shop system covering repair work, parts, diagnostics and customer records.
Visit siteFull verdict → - NAPA TRACS5.3/10 · From $109/mo
A NAPA-connected shop system for estimates, parts, scheduling and customer updates.
Visit NAPA TRACSFull verdict →
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All auto repair software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026