ARI vs NAPA TRACS

ARI7.9Visit NAPA TRACS7.7Visit

Higher score ARI #6 in Auto Repair Software 7.9/10 Paid ✓ 3 of 6 features Visit ARI

vs

NAPA TRACS #8 in Auto Repair Software 7.7/10 Paid ✓ 2 of 6 features Visit NAPA TRACS

• ARI fits best

  Budget-conscious shops needing broad workflows

• NAPA TRACS fits best

  Repair shops using NAPA parts ecosystems

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Side by side

Feature	ARI 7.9/10 Visit ↗	NAPA TRACS 7.7/10 Visit ↗
At a glance
Editor score	7.9	7.7
Ranking	#6 in Auto Repair Software	#8 in Auto Repair Software
Best for	Budget-conscious shops needing broad workflows	Repair shops using NAPA parts ecosystems
Pricing model	Paid	Paid
Starting price	$33.33/mo (best)	$109/mo
Free plan	—	—
Free trial	—	—
Deployment	Cloud, Desktop, Mobile	Desktop, Mobile
Platforms	Web, Windows, iOS, Android	Windows, iOS, Android
Support	Email · 24/7	Phone, Email
Integrations	11 integrations	6 integrations
Built for	Solo, Small business, Mid-market	Small business, Mid-market, Enterprise
Features ARI 3/6 · NAPA TRACS 2/6
Work orders	✓ (best)	Not checked yet
Digital inspections	✓ (best)	Not checked yet
Appointment scheduling	Not checked yet	✓ (best)
Parts inventory	✓	✓
Customer messaging	Not checked yet	Not checked yet
Mobile app	Not checked yet	Not checked yet
Specs
Location support	Not checked yet	Not checked yet
Our review
Pros	Connects work orders, estimates, approvals, inspections and invoicing Tracks inventory, technician time, appointments and vehicle service history Supports web, Windows, iOS and Android, plus payment and shop integrations	Silver includes unlimited estimates and invoices, electronic parts ordering and reporting Orders parts from multiple vendors and tracks inventory thresholds Native mobile app supports VIN scanning and customer updates
Cons	Free access is a trial capped at five items in several categories ARI Pro Plus costs more, while listed highlights match ARI Pro Support is listed through email, which may not suit shops needing phone help	No free plan; Silver starts at $109 per month Unlimited users and two-way texting require Gold Plus Gold Plus adds features beyond what smaller shops may need
Our verdict	ARI brings customer and vehicle records, work orders, estimates, digital inspections and invoicing into one system for mobile mechanics, independent technicians, repair shops, dealers and other auto-care businesses. Its scope extends to… Read the review →	NAPA TRACS brings estimates, invoicing, parts ordering, scheduling, inventory, service history and job tracking into a shop management system for independent auto repair businesses. Its fit is strongest for shops already working with NAPA… Read the review →

Strengths and trade-offs

• ARI — where it wins

  • Connects work orders, estimates, approvals, inspections and invoicing
  • Tracks inventory, technician time, appointments and vehicle service history
  • Supports web, Windows, iOS and Android, plus payment and shop integrations

  Where it doesn't

  • Free access is a trial capped at five items in several categories
  • ARI Pro Plus costs more, while listed highlights match ARI Pro
  • Support is listed through email, which may not suit shops needing phone help

• NAPA TRACS — where it wins

  • Silver includes unlimited estimates and invoices, electronic parts ordering and reporting
  • Orders parts from multiple vendors and tracks inventory thresholds
  • Native mobile app supports VIN scanning and customer updates

  Where it doesn't

  • No free plan; Silver starts at $109 per month
  • Unlimited users and two-way texting require Gold Plus
  • Gold Plus adds features beyond what smaller shops may need

• ARI7.9/10 · Paid

  ARI connects repair workflows, though ongoing use starts at $33.33/month billed annually.

  Visit ARIFull verdict →
• NAPA TRACS7.7/10 · Paid

  A NAPA-connected shop system for estimates, parts, scheduling and customer updates.

  Visit NAPA TRACSFull verdict →