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Head-to-head · Auto Repair Software

ARI vs NAPA TRACS

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score ARI #6 in Auto Repair Software 6.0/10 From $33.33/mo (annual) ✓ 3 of 6 features Visit ARI
NAPA TRACS #8 in Auto Repair Software 5.3/10 From $109/mo ✓ 2 of 6 features Visit NAPA TRACS

ARI leads on 3 checks, NAPA TRACS on 1, and 2 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreARI · 6.0/10
  • Lowest starting priceARI · $33.33/mo
  • Most featuresARI · 3 of 6

ARI scores higher on our rubric for auto repair software: 6.0 against 5.3 out of 10; our editors rank them #6 and #8.

ARI is cheaper to start at $33.33/mo against $109/mo. ARI offers work orders; NAPA TRACS doesn't publish it. ARI offers digital inspections; NAPA TRACS doesn't publish it. NAPA TRACS offers appointment scheduling; ARI doesn't publish it.

ARI is the better fit for budget-conscious shops needing broad workflows. NAPA TRACS is the better fit for repair shops using NAPA parts ecosystems.

  • ARI fits best

    Budget-conscious shops needing broad workflows

  • NAPA TRACS fits best

    Repair shops using NAPA parts ecosystems

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Side by side

Feature ARI 6.0/10 Visit ↗ NAPA TRACS 5.3/10 Visit ↗
At a glance
Editor score 6.0 5.3
Ranking #6 in Auto Repair Software #8 in Auto Repair Software
Best for Budget-conscious shops needing broad workflows Repair shops using NAPA parts ecosystems
Pricing model Paid Paid
Starting price $33.33/mo (best) $109/mo
Free plan — —
Free trial — —
Deployment Cloud, Desktop, Mobile Desktop, Mobile
Platforms Web, Windows, iOS, Android Windows, iOS, Android
Support Email · 24/7 Phone, Email
Integrations 11 integrations 6 integrations
Built for Solo, Small business, Mid-market Small business, Mid-market, Enterprise
Features ARI 3/6 · NAPA TRACS 2/6
Work orders ✓ (best) Not published
Digital inspections ✓ (best) Not published
Appointment scheduling Not published ✓ (best)
Parts inventory ✓ ✓
Customer messaging Not published Not published
Mobile app Not published Not published
Specs
Location support Not published Not published
Our review
Pros
  • Connects work orders, estimates, approvals, inspections and invoicing
  • Tracks inventory, technician time, appointments and vehicle service history
  • Supports web, Windows, iOS and Android, plus payment and shop integrations
  • Silver includes unlimited estimates and invoices, electronic parts ordering and reporting
  • Orders parts from multiple vendors and tracks inventory thresholds
  • Native mobile app supports VIN scanning and customer updates
Cons
  • Free access is a trial capped at five items in several categories
  • ARI Pro Plus costs more, while listed highlights match ARI Pro
  • Support is listed through email, which may not suit shops needing phone help
  • No free plan; Silver starts at $109 per month
  • Unlimited users and two-way texting require Gold Plus
  • Gold Plus adds features beyond what smaller shops may need
Our verdict

ARI brings customer and vehicle records, work orders, estimates, digital inspections and invoicing into one system for mobile mechanics, independent technicians, repair shops, dealers and other auto-care businesses. Its scope extends to…

Read the review →

NAPA TRACS brings estimates, invoicing, parts ordering, scheduling, inventory, service history and job tracking into a shop management system for independent auto repair businesses. Its fit is strongest for shops already working with NAPA…

Read the review →
  1. ARIAuto Repair Software 6.0From $33.33/mo (annual)
  2. NAPA TRACSAuto Repair Software 5.3From $109/mo

Strengths and trade-offs

  • ARI — where it wins

    • Connects work orders, estimates, approvals, inspections and invoicing
    • Tracks inventory, technician time, appointments and vehicle service history
    • Supports web, Windows, iOS and Android, plus payment and shop integrations

    Where it doesn't

    • Free access is a trial capped at five items in several categories
    • ARI Pro Plus costs more, while listed highlights match ARI Pro
    • Support is listed through email, which may not suit shops needing phone help

  • NAPA TRACS — where it wins

    • Silver includes unlimited estimates and invoices, electronic parts ordering and reporting
    • Orders parts from multiple vendors and tracks inventory thresholds
    • Native mobile app supports VIN scanning and customer updates

    Where it doesn't

    • No free plan; Silver starts at $109 per month
    • Unlimited users and two-way texting require Gold Plus
    • Gold Plus adds features beyond what smaller shops may need
  • ARI6.0/10 · From $33.33/mo (annual)

    ARI connects repair workflows, though ongoing use starts at $33.33/month billed annually.

    Visit ARIFull verdict →
  • NAPA TRACS5.3/10 · From $109/mo

    A NAPA-connected shop system for estimates, parts, scheduling and customer updates.

    Visit NAPA TRACSFull verdict →

More comparisons

All auto repair software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026