ARMS vs Sun Ridge RIMS

ARMS—Visit Sun Ridge RIMS—Visit

ARMS #1 in Public Safety software —/10 Pricing on request ✓ 4 of 4 features Contact End2End

vs

Sun Ridge RIMS #6 in Public Safety software —/10 Pricing on request ✓ 4 of 4 features Visit Sun Ridge RIMS

• ARMS fits best

  Full-service agencies needing CAD and RMS

• Sun Ridge RIMS fits best

  Agencies needing CAD, RMS, and mobile casework

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Side by side

Feature	ARMS —/10 Visit ↗	Sun Ridge RIMS —/10 Visit ↗
At a glance
Editor score	—	—
Ranking	#1 in Public Safety software	#6 in Public Safety software
Best for	Full-service agencies needing CAD and RMS	Agencies needing CAD, RMS, and mobile casework
Pricing model	Paid	Paid
Starting price	Not published	Not published
Free plan	Not published	Not published
Free trial	—	—
Deployment	Cloud, Self-hosted	Self-hosted, Desktop, Mobile
Platforms	Web, Windows	Windows, iOS, Android
Support	Email, Phone, Docs · 24/7	Phone, Email, Docs · 24/7
Integrations	12 integrations	6 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features ARMS 4/4 · Sun Ridge RIMS 4/4
Dispatch management	✓	✓
Records management	✓	✓
Emergency call handling	✓	✓
Mobile field access	✓	✓
Specs
Deployment options	Both	On-premise
Our review
Pros	Combines dispatch, records, officer mobile access and evidence tracking Supports cloud SaaS and self-hosted deployment options Includes UCR, NIBRS, Clery and customizable statistical reports	CAD supports call-taking, dispatch, unit recommendations, and resource management. RMS covers cases, warrants, citations, investigations, and evidence chain of custody. Mobile tools provide CAD/RMS access, status reporting, and case-report workflows.
Cons	Pricing requires contacting the company Capabilities and deployment options may vary by module Broad suite may exceed the needs of agencies seeking a single-purpose tool	Desktop workstation requirements specify Windows 11. Mobile devices connect back to an agency application server. Pricing requires contacting sales.
Our verdict	ARMS brings dispatch, records management and field access together for municipal police, higher-education, healthcare, K-12 and other public safety agencies. Its computer-aided dispatch supports call initiation, unit assignment, standard… Read the review →	Sun Ridge RIMS brings computer-aided dispatch, records management, and field applications together for law enforcement and Fire/EMS agencies. Its scope spans call-taking and dispatch through incident records, investigations, evidence and… Read the review →

Strengths and trade-offs

• ARMS — where it wins

  • Combines dispatch, records, officer mobile access and evidence tracking
  • Supports cloud SaaS and self-hosted deployment options
  • Includes UCR, NIBRS, Clery and customizable statistical reports

  Where it doesn't

  • Pricing requires contacting the company
  • Capabilities and deployment options may vary by module
  • Broad suite may exceed the needs of agencies seeking a single-purpose tool

• Sun Ridge RIMS — where it wins

  • CAD supports call-taking, dispatch, unit recommendations, and resource management.
  • RMS covers cases, warrants, citations, investigations, and evidence chain of custody.
  • Mobile tools provide CAD/RMS access, status reporting, and case-report workflows.

  Where it doesn't

  • Desktop workstation requirements specify Windows 11.
  • Mobile devices connect back to an agency application server.
  • Pricing requires contacting sales.

• ARMS—/10 · Pricing on request

  A broad CAD and records suite for agencies that need connected dispatch and case workflows.

  Contact End2EndFull verdict →
• Sun Ridge RIMS—/10 · Pricing on request

  A broad CAD and RMS suite for agencies managing dispatch, records, evidence, and field reporting.

  Visit Sun Ridge RIMSFull verdict →