Head-to-head · Mobile Forms Software
ArcGIS Survey123 vs TrueContext (formerly ProntoForms)
ArcGIS Survey123 leads on 0 checks, TrueContext (formerly ProntoForms) on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreArcGIS Survey123 · 9.3/10
- Free trialonly ArcGIS Survey123
ArcGIS Survey123 scores higher on our rubric for mobile forms software: 9.3 against 8.1 out of 10; our editors rank them #1 and #9.
On workflow handoffs, TrueContext (formerly ProntoForms) gives you Advanced where ArcGIS Survey123 offers Basic.
ArcGIS Survey123 is the better fit for GIS teams running offline, location-rich field surveys. TrueContext (formerly ProntoForms) is the better fit for enterprise teams managing complex field jobs.
- ArcGIS Survey123 fits best
GIS teams running offline, location-rich field surveys
- TrueContext (formerly ProntoForms) fits best
Enterprise teams managing complex field jobs
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Side by side
| Feature | ArcGIS Survey123 9.3/10 Visit ↗ | TrueContext (formerly ProntoForms) 8.1/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.3 | 8.1 |
| Ranking | #1 in Mobile Forms Software | #9 in Mobile Forms Software |
| Best for | GIS teams running offline, location-rich field surveys | Enterprise teams managing complex field jobs |
| Pricing model | Paid | Paid |
| Starting price | — | $400/mo |
| Free plan | — | — |
| Free trial | 21 days | — |
| Deployment | Cloud, Self-hosted, Desktop, Mobile | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, iOS, Android | Web, Windows, macOS, iOS, Android |
| Support | Community, Docs · 24/7 | Email, Live chat, Phone, Community, Docs |
| Compliance | ISO 27001, GDPR, HIPAA | SOC 2, HIPAA |
| Integrations | 7 integrations | 10 integrations |
| Built for | Mid-market, Enterprise | Mid-market, Enterprise |
| Features ArcGIS Survey123 4/4 · TrueContext (formerly ProntoForms) 4/4 | ||
| Offline data collection | ✓ | ✓ |
| Signature capture | ✓ | ✓ |
| Photo capture | ✓ | ✓ |
| GPS capture | ✓ | ✓ |
| Specs | ||
| Workflow handoffs | Basic | Advanced |
| Mobile platforms | Both | Both |
| Our review | ||
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| Our verdict | ArcGIS Survey123 is Esri’s form-centric tool for designing, distributing, and analyzing surveys. It suits GIS teams and organizations in government, utilities, infrastructure, and construction that need location-aware data collection in… Read the review → |
TrueContext, formerly ProntoForms, is a field-service workflow platform for organizations coordinating technicians and other frontline teams. Its low-code forms support conditional logic and guided workflows, while mobile apps let workers… Read the review → |
Strengths and trade-offs
ArcGIS Survey123 — where it wins
- Collects offline and synchronizes submissions automatically
- Captures GPS, photos, audio, signatures, and barcodes
- Connects surveys with ArcGIS maps, dashboards, and reports
Where it doesn't
- Pricing requires contacting sales
- No perpetual free plan; the offer is a 21-day trial
- Contributor and Viewer access is limited to web app editing or viewing
TrueContext (formerly ProntoForms) — where it wins
- Works offline in native mobile apps across iOS, Android, Windows and macOS
- Combines dispatch, approvals, signatures, photos and GPS capture
- Connects to ServiceNow, Salesforce, Microsoft and other enterprise systems
Where it doesn't
- Digital starts at $400 per month for the team, billed annually
- There is no free plan
- Advanced capabilities such as data history are on the Elite plan
- ArcGIS Survey1239.3/10 · Pricing on request · 21-day trial
A GIS-focused survey tool for offline field collection and ArcGIS workflows.
Visit EsriFull verdict → - TrueContext (formerly ProntoForms)8.1/10 · Paid
A field-workflow platform with offline forms, dispatch, approvals and reporting.
Visit TrueContextFull verdict →
More comparisons
All mobile forms software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update