Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · Mobile Forms Software

ArcGIS Survey123 vs CommCare

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score ArcGIS Survey123 #1 in Mobile Forms Software 9.3/10 Pricing on request · 21-day trial Free trial✓ 4 of 4 features Visit Esri
CommCare #3 in Mobile Forms Software 8.8/10 Free plan Free plan✓ 4 of 4 features Visit CommCare

ArcGIS Survey123 leads on 0 checks, CommCare on 1, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreArcGIS Survey123 · 9.3/10
  • Free planonly CommCare
  • Free trialonly ArcGIS Survey123

ArcGIS Survey123 scores higher on our rubric for mobile forms software: 9.3 against 8.8 out of 10; our editors rank them #1 and #3.

CommCare offers free plan; ArcGIS Survey123 doesn't. On workflow handoffs, CommCare gives you Advanced where ArcGIS Survey123 offers Basic. On mobile platforms, ArcGIS Survey123 gives you Both where CommCare offers Android.

ArcGIS Survey123 is the better fit for GIS teams running offline, location-rich field surveys. CommCare is the better fit for humanitarian and public-health field programs.

  • ArcGIS Survey123 fits best

    GIS teams running offline, location-rich field surveys

  • CommCare fits best

    Humanitarian and public-health field programs

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature ArcGIS Survey123 9.3/10 Visit ↗ CommCare 8.8/10 Visit ↗
At a glance
Editor score 9.3 8.8
Ranking #1 in Mobile Forms Software #3 in Mobile Forms Software
Best for GIS teams running offline, location-rich field surveys Humanitarian and public-health field programs
Pricing model Paid Free plan + paid
Starting price — $100/mo
Free plan — ✓ (best)
Free trial 21 days —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Self-hosted, Mobile, Browser extension
Platforms Web, Windows, iOS, Android Web, Android
Support Community, Docs · 24/7 Email, Community, Docs · 24/7
Compliance ISO 27001, GDPR, HIPAA SOC 2, GDPR, HIPAA, SSO/SAML
Integrations 7 integrations 10 integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features ArcGIS Survey123 4/4 · CommCare 4/4
Offline data collection ✓ ✓
Signature capture ✓ ✓
Photo capture ✓ ✓
GPS capture ✓ ✓
Specs
Workflow handoffs Basic Advanced
Mobile platforms Both Android
Our review
Pros
  • Collects offline and synchronizes submissions automatically
  • Captures GPS, photos, audio, signatures, and barcodes
  • Connects surveys with ArcGIS maps, dashboards, and reports
  • Offline Android collection with synchronization and case management
  • Supports GPS, photos, multimedia, signatures, and multilingual forms
  • Open-source platform with APIs and broad integration options
Cons
  • Pricing requires contacting sales
  • No perpetual free plan; the offer is a 21-day trial
  • Contributor and Viewer access is limited to web app editing or viewing
  • Free Edition is intended for testing purposes
  • Native mobile client is Android; web apps run in a browser
  • Power BI, Tableau, web apps, and two-way SMS start at Advanced
Our verdict

ArcGIS Survey123 is Esri’s form-centric tool for designing, distributing, and analyzing surveys. It suits GIS teams and organizations in government, utilities, infrastructure, and construction that need location-aware data collection in…

Read the review →

CommCare is a no-code platform for organizations delivering services through frontline teams. Program staff can build mobile and web applications with forms, case management, decision support, multilingual content, referrals, reporting,…

Read the review →
  1. ArcGIS Survey123Mobile Forms Software 9.3Pricing on request · 21-day trial
  2. CommCareMobile Forms Software 8.8Free plan

Strengths and trade-offs

  • ArcGIS Survey123 — where it wins

    • Collects offline and synchronizes submissions automatically
    • Captures GPS, photos, audio, signatures, and barcodes
    • Connects surveys with ArcGIS maps, dashboards, and reports

    Where it doesn't

    • Pricing requires contacting sales
    • No perpetual free plan; the offer is a 21-day trial
    • Contributor and Viewer access is limited to web app editing or viewing

  • CommCare — where it wins

    • Offline Android collection with synchronization and case management
    • Supports GPS, photos, multimedia, signatures, and multilingual forms
    • Open-source platform with APIs and broad integration options

    Where it doesn't

    • Free Edition is intended for testing purposes
    • Native mobile client is Android; web apps run in a browser
    • Power BI, Tableau, web apps, and two-way SMS start at Advanced
  • ArcGIS Survey1239.3/10 · Pricing on request · 21-day trial

    A GIS-focused survey tool for offline field collection and ArcGIS workflows.

    Visit EsriFull verdict →
  • CommCare8.8/10 · Free plan

    A strong fit for field programs needing offline forms, case management, and referrals.

    Visit CommCareFull verdict →

More comparisons

All mobile forms software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update