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Head-to-head · Pharmacy Software

Apotec CRM vs Z Dispense

  • Updated Sep 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Apotec CRM #3 in Pharmacy Software 8.1/10 From £495/mo ✓ 3 of 4 features Visit Apotec
Z Dispense #5 in Pharmacy Software 7.1/10 Pricing on request ✓ 3 of 4 features Visit Z Dispense

Apotec CRM leads on 0 checks, Z Dispense on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreApotec CRM · 8.1/10

Apotec CRM scores higher on our rubric for pharmacy software: 8.1 against 7.1 out of 10; our editors rank them #3 and #5.

Apotec CRM is the better fit for multi-branch community pharmacies using NHS workflows. Z Dispense is the better fit for community pharmacies handling paperless e-prescriptions.

  • Apotec CRM fits best

    Multi-branch community pharmacies using NHS workflows

  • Z Dispense fits best

    Community pharmacies handling paperless e-prescriptions

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Apotec CRM 8.1/10 Visit ↗ Z Dispense 7.1/10 Visit ↗
At a glance
Editor score 8.1 7.1
Ranking #3 in Pharmacy Software #5 in Pharmacy Software
Best for Multi-branch community pharmacies using NHS workflows Community pharmacies handling paperless e-prescriptions
Pricing model Paid Paid
Starting price Not published Not published
Free plan — Not published
Free trial — —
Support Email Phone, Email, Tickets
Integrations 6 integrations 4 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market
Features Apotec CRM 3/4 · Z Dispense 3/4
Prescription management ✓ ✓
Inventory tracking ✓ ✓
Point of sale Not published —
E-prescribing ✓ ✓
Specs
Pharmacy type Community Community
Deployment Cloud Not published
Our review
Pros
  • Manages patient records across pharmacy branches
  • Supports NHS EPS and NHS App integration
  • Connects with Meditech and BD Rowa dispensing systems
  • Processes e-prescriptions through token scanning, StoreQ, or Active Script List
  • Combines script history, MIMS information, pricing, and stock details
  • Supports electronic-script queues, batch dispensing, and repeat-token messaging
Cons
  • £495 per outlet each month is a substantial recurring cost
  • Activation is a separate per-outlet charge
  • Designed for community pharmacy workflows, not a broad clinical suite
  • Point-of-sale is not included in Z Dispense
  • Pricing requires a sales enquiry rather than self-serve plans
  • Small and mid-market fit may not suit large pharmacy groups
Our verdict

Apotec CRM is a cloud-delivered patient medication record system for community pharmacies. Its focus is paperless dispensing and shared patient records across branches, making it relevant to pharmacy organisations that need NHS workflows…

Read the review →

Z Dispense is pharmacy dispensing software for community pharmacies, with a focus on paperless prescription workflows. It supports general, private, and other script types while showing patient medication history and medication details…

Read the review →
  1. Apotec CRMPharmacy Software 8.1From £495/mo
  2. Z DispensePharmacy Software 7.1Pricing on request

Strengths and trade-offs

  • Apotec CRM — where it wins

    • Manages patient records across pharmacy branches
    • Supports NHS EPS and NHS App integration
    • Connects with Meditech and BD Rowa dispensing systems

    Where it doesn't

    • £495 per outlet each month is a substantial recurring cost
    • Activation is a separate per-outlet charge
    • Designed for community pharmacy workflows, not a broad clinical suite
  • Z Dispense — where it wins

    • Processes e-prescriptions through token scanning, StoreQ, or Active Script List
    • Combines script history, MIMS information, pricing, and stock details
    • Supports electronic-script queues, batch dispensing, and repeat-token messaging

    Where it doesn't

    • Point-of-sale is not included in Z Dispense
    • Pricing requires a sales enquiry rather than self-serve plans
    • Small and mid-market fit may not suit large pharmacy groups
  • Apotec CRM8.1/10 · From £495/mo

    A branch-focused pharmacy system with NHS workflows, robot links and a £495 monthly subscription per outlet.

    Visit ApotecFull verdict →
  • Z Dispense7.1/10 · Pricing on request

    Detailed dispensing and e-prescription workflows for community pharmacies; POS is separate.

    Visit Z DispenseFull verdict →

More comparisons

Guides on pharmacy software

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update