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Head-to-head · Integrated Revenue and Customer Management (IRCM) for CSPs Software

Amdocs Customer Experience Suite (CES) vs ASTPP

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Amdocs Customer Experience Suite (CES) #5 in Integrated Revenue and Customer Management (IRCM) for CSPs Software 7.8/10 Pricing on request ✓ 3 of 4 features Visit Amdocs
ASTPP #8 in Integrated Revenue and Customer Management (IRCM) for CSPs Software 7.5/10 Free plan Free plan✓ 1 of 4 features Visit ASTPP

Amdocs Customer Experience Suite (CES) leads on 0 checks, ASTPP on 1, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreAmdocs Customer Experience Suite (CES) · 7.8/10
  • Free planonly ASTPP
  • Most featuresAmdocs Customer Experience Suite (CES) · 3 of 4

Amdocs Customer Experience Suite (CES) scores higher on our rubric for integrated revenue and customer management (ircm) for csps software: 7.8 against 7.5 out of 10; our editors rank them #5 and #8.

ASTPP offers free plan; Amdocs Customer Experience Suite (CES) doesn't.

Amdocs Customer Experience Suite (CES) is the better fit for enterprise CSPs prioritizing CX and service monetization. ASTPP is the better fit for smaller operators seeking open-source telecom billing.

  • Amdocs Customer Experience Suite (CES) fits best

    Enterprise CSPs prioritizing CX and service monetization

  • ASTPP fits best

    Smaller operators seeking open-source telecom billing

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Amdocs Customer Experience Suite (CES) 7.8/10 Visit ↗ ASTPP 7.5/10 Visit ↗
At a glance
Editor score 7.8 7.5
Ranking #5 in Integrated Revenue and Customer Management (IRCM) for CSPs Software #8 in Integrated Revenue and Customer Management (IRCM) for CSPs Software
Best for Enterprise CSPs prioritizing CX and service monetization Smaller operators seeking open-source telecom billing
Pricing model Paid Free plan + paid
Starting price Pricing on request —
Free plan — ✓ (best)
Free trial — —
Deployment Cloud Cloud, Self-hosted
Support Docs Email, Tickets, Community, Live chat, Docs
Integrations 1 integrations 8 integrations
Built for Enterprise Small business, Mid-market, Enterprise
Features Amdocs Customer Experience Suite (CES) 3/4 · ASTPP 1/4
Usage rating ✓ ✓
Service order management ✓ (best) Not checked yet
Customer portal Not checked yet Not checked yet
Revenue assurance ✓ (best) Not checked yet
Specs
Billing models Not checked yet Not checked yet
Deployment Cloud Not checked yet
Our review
Pros
  • Covers CRM, catalog, monetization, charging, billing and service delivery
  • Real-time rating plus automated provisioning and fulfilment tracking
  • Telco-specific generative AI agents span sales, support and operations
  • Rates usage in real time and supports prepaid and postpaid billing
  • Combines CDR processing, invoicing, payments, routing, and DID management
  • Integrates with FreeSWITCH, OpenSIPS, payment gateways, and CRM tools
Cons
  • Commercial terms require a contact-sales process
  • No free plan is offered
  • Capabilities and deployment vary by selected component
  • Community Edition has limited features
  • Community Edition has no support or security updates
  • Enterprise Edition requires contacting sales for pricing
Our verdict

Amdocs Customer Experience Suite (CES) is a modular portfolio for communications service providers serving consumer, business and partner markets. It brings customer relationship management, product and service catalog, monetization,…

Read the review →

ASTPP is an open-source VoIP billing and telecom operations platform from Inextrix Technologies. It is aimed at wholesale carriers, ITSPs, retail VoIP providers, and SIP trunking businesses that need billing alongside customer and reseller…

Read the review →
  1. Amdocs Customer Experience Suite (CES)Integrated Revenue and Customer Management (IRCM) for CSPs Software 7.8Pricing on request
  2. ASTPPIntegrated Revenue and Customer Management (IRCM) for CSPs Software 7.5Free plan

Strengths and trade-offs

  • Amdocs Customer Experience Suite (CES) — where it wins

    • Covers CRM, catalog, monetization, charging, billing and service delivery
    • Real-time rating plus automated provisioning and fulfilment tracking
    • Telco-specific generative AI agents span sales, support and operations

    Where it doesn't

    • Commercial terms require a contact-sales process
    • No free plan is offered
    • Capabilities and deployment vary by selected component

  • ASTPP — where it wins

    • Rates usage in real time and supports prepaid and postpaid billing
    • Combines CDR processing, invoicing, payments, routing, and DID management
    • Integrates with FreeSWITCH, OpenSIPS, payment gateways, and CRM tools

    Where it doesn't

    • Community Edition has limited features
    • Community Edition has no support or security updates
    • Enterprise Edition requires contacting sales for pricing
  • Amdocs Customer Experience Suite (CES)7.8/10 · Pricing on request

    A broad, telco-focused suite for enterprise CSP customer, monetization and service operations.

    Visit AmdocsFull verdict →
  • ASTPP7.5/10 · Free plan

    Telecom billing and operations in cloud or self-hosted editions.

    Visit ASTPPFull verdict →

More comparisons

All integrated revenue and customer management (IRCM) for CSPs software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update