Before uploading a face or body photo for virtual try-on, find out whether the exact feature processes it on your device or sends it to a service, what data it derives, who receives it, how long copies are kept, and how you can delete them. If the notice or consent screen does not answer the questions that matter to you, do not upload. Try-on tools use different data flows, so a brand’s general privacy policy may not tell you enough about a particular feature.
What to check before you upload
Open the privacy notice linked from the try-on feature and read the consent screen before selecting a photo. Look for the following details:
- Where processing happens: Does the feature analyze a live camera feed on your device, or upload a photo or video frames to a provider? If the notice is unclear, do not assume the image stays on your phone.
- What data is involved: Check for the original image, generated preview, account or contact details, and measurements or other data derived from your face or body. For example, TRESemmé says its Image Data may include face geometry.
- Why it is used: Determine whether the image is used only to create the requested preview or also for recommendations, analytics, product development, advertising, or AI training.
- Who receives it: Look for named service providers and whether the policy explains their role. A retailer’s notice may describe vendors without naming each one.
- How long each copy lasts: Check retention for both the original photo and generated results. “Deleted after use” and “kept until you delete it” mean very different things.
- How deletion works: Find the control for removing a photo or result, and check whether account deletion also removes stored images and provider copies. Look for a way to withdraw consent if offered.
- Where it is processed or stored: Note any stated region, especially if location matters to your decision. A region statement does not by itself establish how securely data is handled.
If the feature gives no clear answer about purpose, recipients, or retention—and those terms matter to you—skip it. If it offers a local-processing or no-upload option, compare that flow rather than assuming it is equivalent.
Why a try-on photo may involve more than a photo
A virtual try-on service may analyze a face or body, create a new rendered image, or derive measurements or geometry. Those outputs can be subject to the service’s own retention and use terms, so check what happens to the preview as well as the image you selected.
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Do not assume every face-based try-on identifies you. TRESemmé’s notice says Image Data may include face geometry, but also says it is not used to recognize or identify a particular customer. That is a statement about that company’s described feature, not a guarantee about other services.
The FTC’s 2023 announcement defines biometric information as data depicting or describing physical, biological, or behavioral traits or measurements relating to an identified or identifiable person. It also flags privacy, security, bias, and discrimination concerns around biometric technologies. That agency statement does not mean every photo try-on processes biometric identifiers or is unlawful.
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Policies vary: examples of disclosed practices
The following are examples from company privacy notices, not independent audits or a representative survey of try-on services. They show why checking the exact feature and channel matters.
| Service or channel | What the notice says is processed or shared | Stated retention and controls |
|---|---|---|
| TRESemmé virtual try-on | Its notice says real-time selfie images and Image Data, potentially including face geometry, may be processed by the company and vendors for try-on and product recommendations. It says vendors act under contractual agreements and that the Image Data is not used to identify a particular customer. TRESemmé virtual try-on notice. | The notice says Image Data is automatically deleted after use, generally within a short period; it does not state a specific number of hours or days in the cited terms. |
| Coty web makeup channel listed in its notice | The notice’s channel-specific terms address photo and email/Facebook handle, as well as IP and email logs. The notice separately names Perfect Corp as processor of biometric personal data for hand-scan processing. Coty privacy center. | For the listed web makeup channel, photo and email/Facebook handle are stated to be deleted in 24 hours; IP and email logs in 30 days. Separately, biometric hand-scan data is retained until user request or automatic deletion three years after the user’s last interaction. These periods should not be applied to every Coty try-on feature or channel. |
| Coty in-store makeup channel listed in its notice | The notice describes a separate in-store flow and its own information handling. Coty privacy center. | For the listed in-store channel, the makeup photo and email are stated to be automatically deleted after 30 days. |
| fesch | Its policy says photos and generated renders are not used to train AI models, describes a provider flow in the EU, and offers a “Remove my photo” control. fesch privacy policy. | Its policy, version 1 effective July 18, 2026, says photos and renders are automatically deleted after 72 hours and that consent can be withdrawn. |
| LetsTryOn | Its policy says a selected photo is sent over an encrypted connection to Fashn to generate a result, and says photos and results are not used to train models or shared with advertisers or data brokers. LetsTryOn privacy policy. | The policy says photos and results remain on its servers until the user deletes them or the account. It was last updated June 7, 2026. |
These are the companies’ descriptions of their own practices, not verification of system behavior. Policies and processor arrangements can change; read the current notice for the exact app, retailer, feature, and channel you plan to use.
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If you already uploaded a photo
- Find the feature’s current privacy notice and account controls. Identify the exact service and look for a photo, result, or history deletion option.
- Delete stored images and results you no longer need. If there is no visible control, contact the service through its privacy or support channel and request deletion of the original, generated results, and copies held by its providers.
- Check what account deletion covers. Do not assume deleting the app or account removes image copies; confirm the service’s terms or ask the provider.
- Withdraw consent if the service offers that option. Keep a record of the request and any confirmation so you can follow up if the service does not explain what was removed.
The FTC’s 2012 staff report on facial-recognition practices gives a directly relevant virtual eyeglass example: an uploaded image is analyzed, glasses are overlaid, and the image may be stored for later use. It recommends explaining storage duration, access, and deletion rights at upload, and disposing of images when they are no longer needed. The report says materially different future uses, such as advertising, should require affirmative express consent. This is agency staff guidance, not a complete statement of current law.
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