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On a Samsung Galaxy, open Settings and look for Wireless emergency alerts. Depending on your model and software, the setting is under either Notifications > Advanced settings or Safety and emergency. Turn on Allow alerts to enable the available alerts, or adjust individual alert switches where shown.
Find Wireless Emergency Alerts in Settings
Samsung’s U.S. instructions document two menu paths. The one on your phone can depend on its model, software version, and carrier.
- Notifications path: Settings > Notifications > Advanced settings > Wireless emergency alerts. Samsung’s notification settings guide describes this route.
- Safety and emergency path: Settings > Safety and emergency > Wireless emergency alerts. Samsung’s emergency situations guide describes this route.
If neither path matches your Galaxy, open Settings and search for Wireless emergency alerts.
Turn alerts on or off
Enable the available alerts
- Open Settings.
- Go to the Wireless emergency alerts screen using the path available on your phone.
- Turn on Allow alerts, if that switch appears. Samsung notes that it may already be on by default; turning it on enables the alerts available on that device.
Disable alerts or select categories
On the same screen, turn off Allow alerts if that master switch is available and you want to disable the alert set. To keep some types enabled while disabling others, use the individual category switches. The categories and labels vary; National alerts cannot be turned off in Samsung’s Notifications-path instructions.
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Samsung’s older or alternate Notifications screen lists National alerts, Extreme threats, Severe threats, AMBER alerts, Public safety messages, and Test alerts. Its Safety and emergency instructions describe Extreme and Severe threats, AMBER alerts, and Test alerts, and also mention settings for vibration, alert reminders, and speaking the alert message. Your phone may not show all of these options.
Check emergency alert history
Open Wireless emergency alerts in Settings and look for Emergency alert history. This lets you review alerts recorded on the phone; its availability and wording may differ between devices.
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- Please note, this device does not support E-SIM; This 4G model is compatible with all GSM networks worldwide outside of the U.S. In the US, ONLY compatible with T-Mobile and their MVNO's (Metro and Standup). It will NOT work with other CDMA carriers, and it is also not compatible with their MVNO (Visible, Xfinity Mobile, US Mobile, Cricket Wireless, etc).
- Compatibility with certain third-party devices and accessibility accessories, including some hearing aids, may vary depending on manufacturer support, Bluetooth protocols, software compatibility, and regional firmware limitations. For additional hearing aid compatibility information, please refer to Samsung’s official support documentation.
- Camera: 50 MP, f/1.8, (wide), 1/2.76", 0.64µm, AF | 50 MP, f/1.8, (wide), 1/2.76", 0.64µm, AF | 2 MP, f/2.4, (macro). Battery: 5000 mAh, non-removable | A power adapter is NOT included.
Why a Samsung phone may not receive an alert
Samsung lists several possible causes for missed alerts. Check these conditions if you expected an alert:
- The phone has poor cell reception.
- Airplane mode is on.
- Alerts are turned off in the Wireless emergency alerts settings.
- You are on a call; Samsung notes that some calls can affect delivery.
- The nearby cell site is not broadcasting the alert, or is under maintenance or out of service.
These are possible reasons, not an exhaustive diagnosis. WEA settings are separate from ordinary app notifications, and changing Do Not Disturb or muting the phone is not the same as changing the Wireless emergency alerts controls.
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- TYPE IT IN. TRANSFORM IT FAST: Enhance any shot in seconds on your smartphone by using Photo Assist¹ with Galaxy AI.² Add objects, restore details, or apply new styles by simply typing or tapping
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- NEED MORE STORAGE? WE HAVE YOU COVERED: With an improved 2TB of expandable storage, Galaxy A17 5G makes it easy to keep cherished photos, videos and important files readily accessible whenever you need them.³
- BUILT TO LAST: With an improved IP54 rating, Galaxy A17 5G is even more durable than before.⁴ It’s built to resist splashes and dust and comes with a stronger yet slimmer Gorilla Glass Victus front and Glass Fiber Reinforced Polymer back.
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