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Repair Windows errors before they cause bigger problemsFix Now →Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →If you spot a post promoting a suspicious crypto investment, capture evidence, report the post and account through the platform, and do not click links, send money, or share account or wallet secrets. If you already paid or disclosed credentials, act separately: contact the payment provider or secure affected accounts, then report the loss to the appropriate authority. Reporting may help investigators, but it does not guarantee that a post will be removed or money recovered.
If you only saw a suspicious post
- Save evidence before it disappears. Capture screenshots of the post and profile. Record the account name and username, post URL, date and time, messages, linked websites or apps, and any wallet address or payment details. The CFTC evidence checklist also recommends keeping social profiles, chats, correspondence, account statements, trade confirmations, sales materials, and transfer receipts.
- Report the post and account in the platform. Choose the closest available reason, such as scam, fraud, or impersonation, and provide the profile and post identifiers with a short explanation of what appears fraudulent. Reporting options differ by service; use its own report function rather than relying on a link supplied by the account.
- Do not engage or investigate through its links. Avoid arguing with the account, reposting its link as a warning, clicking through, connecting a wallet, or sharing a seed phrase, private key, password, PIN, or one-time code.
For a U.S. consumer report, use the FTC’s ReportFraud.ftc.gov. The FTC says reports help it build cases, identify trends, educate the public, and share information with the community. Its social media accounts are not official complaint-intake channels; the FTC directs consumers to ReportFraud.ftc.gov (FTC Social Media).
If you sent cryptocurrency or other money
Contact the service that handled the payment
Contact the exchange or cryptocurrency ATM operator promptly, explain that the transaction was fraudulent, and ask whether it can be stopped or reversed. For a different payment method, contact the bank, card issuer, payment app, or transfer service using contact details you find independently on its official site. The FTC notes that crypto payments do not have the same legal protections as credit and debit card payments, so getting funds back may be difficult; no report or request guarantees a reversal (FTC: What To Do if You Were Scammed).
Report the suspected investment fraud
In the United States, report suspected cryptocurrency investment fraud to the FBI’s Internet Crime Complaint Center (IC3) or a local FBI field office. The FBI advises victims to stop sending money and to report even if transaction details are missing (FBI: Cryptocurrency Investment Fraud). Do not alert the suspected criminals that you have contacted law enforcement.
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Include whatever you have: how the contact began; usernames, names, email addresses, and phone numbers; website names, URLs, or apps; transaction dates and times; amount and cryptocurrency type; sending and receiving wallet addresses; transaction hash; exchanges used; and a timeline. Mark uncertain details as uncertain rather than leaving out relevant information. Keep copies of the post, chats, transaction records, and receipts for the provider, investigators, or regulators.
If you shared a password or account access
- Change the exposed password and any other account password that reused it. Use the service’s official recovery process if you are locked out.
- Enable two-factor authentication on affected accounts. Never give anyone a one-time authentication code.
- If someone accessed your device, the FTC recommends updating security software, scanning the device, removing anything detected, and changing passwords (FTC guidance).
- If a wallet’s seed phrase or private key was exposed, do not share it again or enter it on a site reached from the suspicious post. Use the wallet provider’s independently verified official guidance to protect remaining assets.
Which reporting route fits?
| Situation | U.S. route | What it is for |
|---|---|---|
| Suspicious post or account | The platform’s built-in report function | Flag the content or account for the platform to review. |
| Consumer scam or financial loss | FTC ReportFraud.ftc.gov | Submit a consumer scam report. |
| Suspected cryptocurrency investment fraud | FBI IC3 or a local FBI field office | Report suspected online investment crime; submit what you know even if transaction details are incomplete. |
| Problem involving an investment account or financial professional | SEC investor complaint form | Raise a complaint within the SEC’s stated scope. The SEC advises suspected scam victims to stop communicating and give the individuals no money. |
| Crypto transfer or another payment | The exchange, ATM operator, bank, card issuer, app, or transfer service involved | Ask promptly whether the payment can be stopped or reversed. |
The SEC route is for certain complaints involving investment accounts or financial professionals, not a substitute for reporting every suspicious social media post. See the SEC’s investor complaint guidance.
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Watch for a second scam promising recovery
After a loss, someone may claim to be from an agency, company, or law firm and offer to recover cryptocurrency for a fee. Treat unsolicited recovery promises with suspicion. Independently find an organization’s official website and contact details rather than using information sent by the person who approached you. The FBI says it will never ask for money or move the conversation to private messaging apps; the CFTC also warns about impersonators and recommends independent verification (FBI guidance; CFTC: Imposter Frauds).
What the social-media figures do—and do not—show
The FTC reported in April 2026 that nearly 30% of people who reported losing money to a scam said it started on social media in 2025, with reported losses reaching $2.1 billion. It also reported $1.1 billion in losses to investment scams originating on social media that year—more than half of reported social-media scam losses (FTC, April 2026). These figures cover reported social-media scams and investment scams generally; they are not crypto-only statistics or a count of every loss.
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If you are outside the United States
Use your country’s consumer-protection agency, financial regulator, and cybercrime or law-enforcement reporting service, as applicable, and report the post through the platform. The FTC, FBI/IC3, and SEC routes above are U.S. channels, not universal reporting systems. Use independently verified official contact details.
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