First identify whether your problem is a missing campaign save, a “Save Failed” error, or New Game+ missing after you finished the story: each has a different explanation. New Game+ requires a complete campaign playthrough on the platform where you want to start it, while campaign saves do not transfer between linked platforms. For PC players seeing “Save Failed,” IO Interactive listed an autosave issue with no workaround as of September 17, 2026.
Identify which 007 First Light problem you have
Before changing accounts or files, note the exact symptom, platform and storefront. Campaign saves are distinct from online progression such as TacSim XP and challenge progress, so a missing campaign save is not necessarily the same as missing online progress.
- Campaign save missing: A slot or story progress is absent on the platform where you played.
- “Save Failed” appears: The game reports that it could not save. IOI has documented a PC autosave issue for this symptom.
- New Game+ is absent: You want to replay the campaign with New Game+ after finishing a run.
- Progress is missing after switching platforms: You expected a campaign save to follow your IOI Account to another platform.
Check the update and New Game+ requirement
New Game+ arrived with Update 1.3.0, released October 1, 2026. Check that the update is installed on the platform where you are playing. The patch notes say that unlocking New Game+ requires “a completed playthrough of the entire Campaign.” TacSim progress or a campaign completed on another platform does not establish that requirement for the current platform. Read IO Interactive’s Update 1.3.0 patch notes.
Understand what cross-progression does—and does not—carry
IOI Account cross-progression shares specified online progression between linked platforms, including TacSim XP, Clearance level, inventory and challenge progress. It does not transfer campaign saves or campaign progress. If you changed your primary progression profile, IOI warns that the local save on the platform you switched from can be invalidated. Avoid changing the primary profile again while investigating a missing save. See IOI’s cross-progression support page.
#1 Best Overall
- Compatible with Windows and Android.
- 1000Hz Polling Rate (for 2.4G and wired connection)
- Hall Effect joysticks and Hall triggers. Wear-resistant metal joystick rings.
- Extra R4/L4 bumpers. Custom button mapping without using software. Turbo function.
- Refined bumpers and D-pad. Light but tactile.
What to do about a PC “Save Failed” error
IO Interactive’s Known Issues page, last updated September 17, 2026, identifies a PC autosave problem that can prevent progress from saving and, in some cases, prevent the game from starting. The page lists “Workaround: None at this time.” It does not provide an official repair sequence, so deleting or replacing save files or using third-party repair software is not an established fix. Check IOI’s current Known Issues page.
- Record your platform and storefront, the exact error text, and when it appears—for example, during autosave, after resuming, or when starting the game.
- Check the Known Issues page for a newer status than September 17, 2026.
- If the error persists, contact IOI Player Support and include those details. Do not assume a local save-repair method is safe or supported.
If a save slot misbehaves after reloading or returning to the menu
Update 1.3.0 lists fixes for specific save-related problems: a slot could become partially unusable after exiting to the main menu, and other issues could occur after reloading, resuming or selecting Retry. The notes report more than 700 fixes and improvements, but those listed changes do not establish that every save problem has been resolved. If the issue continues on the updated game, report the sequence of actions and platform to IOI Support. See the full patch notes.
Quick Recap
Best Value
- Multi-Platform PC Gaming Controller: Working with Switch, PC, Android, and iOS devices via Bluetooth, wired, and wireless dongle connections.
- Hall Effect Joysticks: Delivering enhanced recentering performance for smoother control and superior anti-drift capability. Plus, with anti-friction rings.
- 2-Way Trigger Lock: With trigger stops, gamers can toggle between short and long pull positions. Additionally, gamers can activate hair trigger mode by pressing M+LT/RT (triggers must be in the long pull position).
- 1000Hz Polling Rate: This ensures that your inputs are registered almost instantaneously, minimizing lag and maximizing your performance during competitive play.
- Mechanical Circular D-pad: Designed for quick reactions and accuracy in every direction, this D-pad elevates your gaming experience with superior responsiveness.
Rank #4
- XBOX WIRELESS CONTROLLER + USB-C CABLE — Includes the XBOX Wireless Controller in Carbon Black and a 9' USB-C cable. Play wirelessly or plug in for a wired gaming experience, right out of the box.*
- WIRED OR WIRELESS, YOUR CALL — Connect the included 9' USB-C cable for zero-setup wired play on console and PC. Go wireless when you want the freedom to play from the couch, the desk, or anywhere in between.
- PC READY. NO EXTRAS NEEDED — Plug the USB-C cable into your Windows PC and you're playing instantly. No adapters, no Bluetooth pairing, no additional purchases required. Works across the XBOX app, Steam, and more.*
- MODERNIZED DESIGN — Experience sculpted surfaces and refined geometry designed around how you actually hold a controller. Stay on target with a hybrid D-pad and textured grip on the triggers, bumpers, and back case.
- UP TO 40 HOURS OF BATTERY LIFE — Get up to 40 hours of wireless battery life on standard AA batteries. When the batteries run low, plug in the included cable and keep playing without missing a beat.*
Rank #3
- Versatile compatibility: supports Xbox Series X/S, Xbox One X/S consoles and PC Win10 and above (including the game platform Steam).
- Precise control: features Hall joysticks and Hall triggers for a comfortable feeling, long service life and improved game accuracy.
- Plug and Play Convenience: Wired USB connection (removable) for easy setup and instant play without the need for additional drivers.
- Customizable experience: Includes 2 custom backbuttons that allow users to eliminate false triggers and improve their gaming experience.
- Impressive gameplay: Provides a pulsating vibration trigger and an asymmetric vibration grip motor for intense tactile feedback.
Rank #2
- Tri-mode Connectivity: Wired for Xbox, 2.4G & Wired for PC, and Bluetooth for Android. The G7 Pro supports seamless connectivity across Xbox, PC, and Android. Effortlessly switch between modes using the convenient physical mode switch.
- TMR Sticks: The G7 Pro features GameSir's Mag-Res TMR sticks, combining Hall Effect durability with traditional potentiometer performance. This advanced technology delivers stable polling rates for smooth, drift-free gaming with low power consumption.
- Hall Effect Analog Triggers: The GameSir precision-tuned Hall Effect analog triggers provide unmatched smoothness and linear input for precise control. Featuring clicky Micro Switch trigger stops, gamers can easily switch based on their preferences.
- 1000Hz Polling Rate on PC: Experience ultra-responsive gaming with a 1000Hz polling rate on PC, available through both wired and 2.4G wireless connections. This ensures instantaneous input registration, reducing lag and optimizing your performance for the most competitive gameplay.
- GameSir Nexus App: The G7 Pro is compatible with the upgraded GameSir Nexus app, which brings a significant upgrade over the original. It introduces powerful new features such as gyro settings, stick curve adjustments, and button-to-mouse mapping, giving you deeper customization and more control than ever before.
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