The Tool Desk
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1. Run the test in the mode that captures failure screenshots
Cypress automatically captures screenshots for test failures during cypress run, including CI runs. It does not automatically capture failure screenshots in the interactive cypress open app. To check a specific spec, run:
npx cypress run --spec "path/to/spec.cy.js"Replace the path with the spec you are troubleshooting. See Cypress’s screenshots and videos guide for details about automatic capture.
2. Check the configuration Cypress actually uses
screenshotOnRunFailure defaults to true, but a project setting or runtime override can disable it. Check the config file loaded for this run—not just the root config. If the command includes --config-file, inspect that file; also check for a --config override.
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const { defineConfig } = require('cypress')
module.exports = defineConfig({
screenshotOnRunFailure: true,
screenshotsFolder: 'cypress/screenshots',
})For TypeScript module syntax, use import { defineConfig } from 'cypress' and export default defineConfig({...}). Put the options in the configuration shape appropriate to your Cypress version and testing type. The Cypress configuration reference documents the available settings.
3. Find the screenshot in the configured folder
The default output directory is cypress/screenshots, but screenshotsFolder can change it. Cypress places automatic failure screenshots in a spec-related folder structure. The filename is based on the test name and ends in (failed).png; a retry may add an attempt suffix.
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Search the configured folder and its subfolders for (failed).png, rather than checking only the top level. The cy.screenshot() documentation explains screenshot naming and output behavior.
4. Check whether Cypress or CI removed the file
Before each cypress run, Cypress clears the contents of its downloads, screenshots, and videos folders when trashAssetsBeforeRuns is true, the default. Set it to false if you need to retain files from earlier runs. This prevents cleanup at the start of a run, but it does not configure CI artifact retention.
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For a screenshot to remain available after a CI job finishes, configure that CI system to upload or otherwise preserve the current run’s screenshots folder. The exact setting depends on your CI provider. Cypress’s guidance on organizing tests and its CLI reference cover the run and asset-folder behavior.
5. Test the output path with a manual screenshot
If you suspect the folder path or write location is wrong, add a manual screenshot at a useful point in the test:
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cy.screenshot('debug-check')Then look beneath the configured screenshotsFolder for the named image. A successful manual capture helps check the output path, but it does not prove that automatic failure capture is enabled. See the cy.screenshot() API reference.
Common causes and fixes
| What you observe | Likely check | Fix |
|---|---|---|
| No automatic screenshot while using the interactive app | The test ran in cypress open. |
Run the spec with npx cypress run --spec "path/to/spec.cy.js". |
| The run fails, but no failure image appears | The loaded config or CLI override may set screenshotOnRunFailure to false. |
Inspect the effective config and set the option to true. |
| The screenshot is not where you expected | screenshotsFolder may be customized, or the image may be nested by spec. |
Check the loaded config and search its folder recursively for (failed).png. |
| Earlier screenshots disappear on a new run | trashAssetsBeforeRuns is enabled. |
Set it to false if earlier run assets must remain. |
| The image exists locally but not after CI completes | The job may not retain the screenshots directory. | Configure the CI workflow to upload or preserve the current run’s folder. |
| A manual screenshot saves, but a failure screenshot does not | Manual capture confirms the path can be used, not that the automatic failure hook is on. | Verify the test is run with cypress run and check screenshotOnRunFailure. |
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For screenshots of web pages outside Cypress test runs, ScreenshotNeo provides a one-request screenshot API and an MCP server for AI agents. This is an alternative capture service, not a replacement for Cypress’s test-failure artifact configuration.
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Example cURL request (replace the target URL and API key):
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FAQ
Do retries create a separate screenshot?
A retry can add an attempt suffix to the screenshot filename. See Cypress’s test retries guide.
Quick Recap
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