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First identify which clock expired: the page-navigation timeout, the overall Apify Actor run timeout, or the time your API request or client waits for a result. They are separate limits and need different fixes. The field names and ranges below are documented for jancurn/screenshot-taker—confirm that is the Actor you are running before applying them.

Identify the timeout before changing settings

Check the Actor run status and logs first. A page navigation timeout means the Actor did not reach its configured navigation condition in time. An Actor run timeout means Apify stopped the whole run after its allotted duration. A caller wait timeout means your HTTP request or SDK stopped waiting; that alone may not have stopped the run.

  • Page navigation failed: review the page-load error in the logs and the Actor’s page-load settings.
  • Run status is TIMED-OUT: the overall run limit was reached. Apify documents that its platform run timeout stops the run.
  • Your request failed but the run is still active: investigate the synchronous request or SDK wait duration and retrieve the run separately.

Set the page-load timeout and retries

For Screenshot Taker by Jan Čurn, the input schema documents pageLoadTimeoutSecs from 1 to 180 seconds, with a default of 60. If navigation does not satisfy the configured condition within that time, the page is considered failed and retried like other page-load errors. The documented pageMaxRetryCount range is 0 to 10, with a default of 2. These settings are Actor-specific, not universal Apify fields. Source: Screenshot Taker input schema.

When to raise the timeout

Raise pageLoadTimeoutSecs when logs indicate navigation itself is timing out and the target is plausibly slow rather than unavailable. Use a value within the Actor’s 180-second maximum. Raising it gives a slow page more time, but also means each attempt can occupy the run longer.

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When to change retries

Retries can help when page-load failures are intermittent. They do not make a consistently inaccessible or indefinitely stalled page succeed; repeated attempts consume run time. Reduce pageMaxRetryCount when repeat attempts are not useful, or retain retries when transient failures are likely.

Choose a navigation condition or post-load delay

The waitUntil setting determines when navigation counts as complete. Screenshot Taker documents load as the default, with domcontentloaded, networkidle0, and networkidle2 as alternatives. A page that keeps background requests open may not suit a network-idle condition; changing conditions can help in some cases, but no one value is guaranteed to fix every slow site. The input schema also documents delaySecs from 0 to 120 seconds, default 0, for additional waiting after loading and before capture. Source: Screenshot Taker input schema.

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  • Use waitUntil to define when navigation is considered complete.
  • Use delaySecs when navigation completes but late-rendered content needs time to settle.
  • Do not treat a post-load delay as an increase to the navigation timeout; it applies at a later stage.

Separate the Actor run limit from the caller’s wait limit

Overall Actor run timeout

Apify’s run timeout is configured in seconds, can vary by Actor template, and stops the run when exceeded; the resulting status is TIMED-OUT. Run options and API calls can override the timeout, and zero means no timeout for this Actor run setting. If the whole run is stopping, inspect its run configuration and logs before raising the limit. Apify Actor usage and resources and Apify API documentation.

Synchronous request or SDK wait

Apify’s synchronous task API fails the HTTP request if the run has not finished within 300 seconds. The API documentation says this expiration “won’t abort the run itself.” For long screenshot jobs, use the asynchronous run endpoint, which returns the run object without waiting for completion, then poll or retrieve the result separately. SDK options likewise distinguish a run timeout from how long the caller waits. Synchronous task API and asynchronous Actor run API.

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Check resource pressure before adding memory

Apify describes browser workloads as resource-intensive and notes that heavier pages take longer to load. Memory allocation also determines CPU capacity. Apify calls 4096 MB a middle ground for many workloads, but says a single-threaded Node.js Actor generally will not gain more CPU from allocations above 4096 MB unless it uses multithreaded components. Treat that figure as platform guidance, not a guaranteed fix for a slow target or a specific Actor. Review the Actor’s workload, resource use, target page weight, and concurrency before changing allocation. Apify Actor usage and resources.

Confirm which Apify screenshot Actor you use

“Apify Screenshot Actor” can refer to different Actors. The page-load fields and limits in this guide belong to jancurn/screenshot-taker. Apify’s separate Website Screenshot Generator README describes an example Actor that accepts URLs, can scroll to the bottom, and has a configurable delay; it does not establish that Screenshot Taker’s pageLoadTimeoutSecs field applies to it. The README describes Website Screenshot Generator as a simple example and points to Website Content Crawler for advanced crawling options. Check the current input schema for your exact Actor before copying field names or defaults. Website Screenshot Generator README.

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Or skip the browser setup

If your goal is to get a screenshot without diagnosing and maintaining a browser run, ScreenshotNeo offers a one-request screenshot API and MCP server. Its clean-shot workflow accepts consent banners and removes more than 60 known consent platforms, newsletter popups, and chat widgets before capture; each step can be turned off. Bot checks and CAPTCHAs, blank pages, timeouts, failed loads, and cache hits are not billed, and response headers report the page verdict and billing status. Its MCP server provides take_screenshot, get_page_info, and capture_pdf for Claude, Cursor, and other MCP clients.

cURL example, with the API documentation at ScreenshotNeo docs:

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curl -G "https://api.screenshotneo.com/v1/shot" -d access_key=YOUR_API_KEY --data-urlencode url=https://stripe.com -o shot.webp

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Troubleshooting checklist

  • Navigation timeout in logs: verify the Actor identity, then adjust its supported page-load timeout and consider whether retries fit the failure pattern.
  • Screenshot misses content that appears later: choose a suitable documented waitUntil condition or add a post-load delaySecs.
  • Run says TIMED-OUT: review the overall run timeout and resource use; changing a page-level setting alone may not resolve a run limit.
  • HTTP request ended, run continues: check the synchronous API or client wait limit and use asynchronous execution with a separate result retrieval step.
  • Higher memory did not help: check whether the Actor can use additional CPU, along with target page weight, usage, and concurrency; memory increases are not a universal remedy.
  • Input field is rejected or ignored: confirm the exact Actor and use its current schema; similarly named screenshot Actors need not share settings.

Frequently Asked Questions

Does a synchronous API timeout mean my screenshot run was canceled?

Not necessarily. Apify documents that expiration of the synchronous task API’s 300-second HTTP wait does not abort the underlying run; check the run status and retrieve it separately.

Can I set Screenshot Taker’s page-load timeout above 180 seconds?

No. Its documented pageLoadTimeoutSecs range is 1–180 seconds. That limit applies to the Screenshot Taker Actor schema, not necessarily to other screenshot Actors.

Quick Recap

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