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On a Windows 11 ARM PC, first check whether the app has a native ARM64 version, then update the app and Windows before trying compatibility or repair tools. Many Windows apps run on ARM through emulation, but emulation cannot supply a missing ARM64 driver—so a printer, scanner, security tool, assistive feature, or other driver-dependent component can still fail even when the app itself opens.

If you’re asking, “Can I run my Windows apps on my Windows 11 Arm-based PC?” the answer is often yes, though support and performance depend on the app and its hardware dependencies. Microsoft says, “Apps rebuilt for Windows Arm-based PCs have the best performance.”

Why an app may be slow, fail to open, or not install

Windows 11 ARM runs many traditional Windows applications. An app built for ARM64 can run natively; some apps built for other processor architectures run through emulation. A slow launch by itself does not prove that an app is incompatible: an outdated app, damaged installation, or app-specific problem can produce similar symptoms.

Windows 11 version 24H2 includes Microsoft’s Prism emulator, which improves performance for emulated applications. Microsoft’s FAQ describes Prism availability on Copilot+ PCs powered by Snapdragon X series and says it was coming to other Windows 11 devices; availability can depend on the device and Windows release. This is a qualitative improvement, not a guarantee that a particular app will run well.

What’s actually slowing this PC down?

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Emulation does not translate drivers. Software that depends on a device driver needs a driver included with Windows or one designed for Windows ARM/ARM64. This can affect peripherals and features such as printers, scanners, security products, assistive technology, games, and virtualization.

Work through these checks in order

1. Confirm your Windows version and the exact symptom

  1. Open Settings > System > About.
  2. Check System type for “ARM-based processor,” and note your Windows version.
  3. Write down the app’s name and version, and distinguish whether it is slow after launching, will not launch, crashes, will not install, or opens but cannot use connected hardware.

Those symptoms point to different causes. For example, an app that opens but cannot communicate with a scanner may have a driver issue, while a failed launch could also be caused by an outdated or damaged app installation.

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2. Look for an app update or native ARM64 build

For a Microsoft Store app, open the Store and check for updates. For an app installed from elsewhere, use the publisher’s website to check for a newer version or a Windows ARM/ARM64 build. Use only the Microsoft Store or the app publisher’s official download source. If the publisher offers a native ARM version, prefer it; otherwise, check the publisher’s stated Windows 11 ARM support before assuming an emulated version will work.

3. Install Windows updates and restart

Open Settings > Windows Update > Check for updates, install available updates, and restart the PC before testing the app again. Windows ARM support continues to evolve through Windows updates, but an update is not a guaranteed fix for a specific third-party app.

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4. Try the Program Compatibility Troubleshooter

  1. Open Start > Settings > System > Troubleshoot > Other troubleshooters.
  2. Next to Program Compatibility Troubleshooter, select Run.
  3. Follow the prompts to select and test the affected app.

This troubleshooter can help with some compatibility problems. It cannot create a missing ARM64 driver or guarantee that an unsupported app will run.

5. Repair the app, then consider Reset

For an app with installation or data problems, check whether Windows offers its repair controls:

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  1. Open Settings > Apps > Installed apps.
  2. Select the app, then open Advanced options if that option is available.
  3. Select Repair. If the problem remains, Reset may be available.

Not all desktop apps provide these controls. Reset can clear app data or settings, so check the app publisher’s guidance and preserve important data before using it. Repair, Reset, or reinstalling may help with a damaged installation or app data; none can fix an unsupported driver dependency.

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If the app opens but a device or feature does not work

Check with the relevant app or hardware publisher for Windows 11 ARM/ARM64 support and a suitable driver. Without a compatible driver, dependent hardware or software may not work fully. For printers, Microsoft suggests trying installation through Windows Settings if the manufacturer’s installer does not support ARM. Most printers are supported, including printers that support Mopria, but support for the particular printer and its features should be confirmed with its manufacturer.

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Special case: Microsoft 365 Apps on Windows ARM

Microsoft’s lifecycle notice says 32-bit Microsoft 365 Apps on Windows ARM stopped receiving new feature updates in October 2025; security updates are scheduled to end in December 2026. Microsoft says the 64-bit Microsoft 365 edition for ARM-based PCs requires Windows 11.

To check the installed Office version, open an Office app and look at its Account or About page. Microsoft says its installer migrates a 32-bit installation when upgrading to the 64-bit ARM edition. Follow Microsoft’s current upgrade instructions and confirm that your Windows version meets the requirement before installing.

Windows 10 ARM is no longer supported

Windows 10 support ended on October 14, 2025. The steps and compatibility guidance here are for Windows 11 ARM; they should not be read as a promise of ongoing Windows 10 support.

Microsoft guidance

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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